Careers job listings

District Manager

Houston, TX

Office Location: Houston

Department: Corporate

The Position: District Manager

Region: South Texas, Houston

Department: Sales

Reporting Structure: Reports to VP of Central

Why LaserAway?

LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest growing company in the industry with 120+ locations in 20 states across the US.

From attentive salespeople to meticulous clinicians, we are a team of professionals driven by customer satisfaction to offer the most advanced aesthetic dermatological treatments including laser hair removal, skin rejuvenation, CoolSculpting, and Botox.

The ideal candidate is results oriented, a team leader, and thrives in a coaching environment. If you share our love for the patients we serve, the aesthetic services we offer, and the challenges of a fast-paced sales environment, apply now to join #teamLA to build a rewarding career.

Job Responsibilities:

The Regional Sales Director’s purpose is to meet individual store sales expectations daily and to ensure daily coaching of all in-clinic salespeople. This role will prepare Location Directors by assisting in new sales orientation to the sales process. They will develop individual coaching plans and provide resources and assistance to all salespeople.

Duties:

Maintain daily, weekly, and monthly sales goals for designated clinics
Regularly visit stores, build, and maintain relationships with all Patient Care Coordinators and Directors
Observe sales encounters and collect feedback, results, and performance data of trainees
Foster a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfied customer experiences
Sell by example and potentially cover any shortages
Organize and train staff on how to present the LaserAway Brand and our services, the importance of the First Point of Contact, phone etiquette, and consultations
Train new and existing staff on best practices for successful consultations and closing sales
Foster a community between Directors that motivates, congratulates, and facilitates sales growth

Conduct sales exercise sessions for new and current sales employees
Coach all salespeople to optimize sales tools to increase revenue such as Marketing Lists, Birthday Lists, Contact Lists, Available Care Credit Lists, and Big Spenders Lists
Work with Patient Care Coordinators and Directors to formulate game plan for turning around a poor performing store
Assist staff with any needs they have and be available to cover shifts if no one is available
Determine regions sales needs and proactively maintain a strong sales bench with the help of recruiting department
Provide input on LaserAway marketing strategy and recommend adjustments to achieve sales goals

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Advanced customer service and time management skills
Excellent oral and written communication skills
Ability to design effective training programs
Strong coaching skills
Ability to measure performance
Experience with building and developing sales teams

LaserAway offers a generous pay structure. Additional benefits include (but not limited to)

Healthcare benefits
Dental, Vision, and 401(k)
Generous employee discounts

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Physical Requirements/Working Conditions:

Sitting: The majority of the work involves sitting at a desk, using a computer, and engaging in administrative tasks while also conducting store visits. Walking: Walking within the office premises or to attend meetings within the building.

This job description is not all-inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Disclaimer:

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

District Manager

San Antonio, TX

Office Location: San Antonio

Department: Corporate

The Position: District Manager

Region: South Texas

Department: Sales

Reporting Structure: Reports to VP of Central

Why LaserAway?

LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest growing company in the industry with 120+ locations in 20 states across the US.

From attentive salespeople to meticulous clinicians, we are a team of professionals driven by customer satisfaction to offer the most advanced aesthetic dermatological treatments including laser hair removal, skin rejuvenation, CoolSculpting, and Botox.

The ideal candidate is results oriented, a team leader, and thrives in a coaching environment. If you share our love for the patients we serve, the aesthetic services we offer, and the challenges of a fast-paced sales environment, apply now to join #teamLA to build a rewarding career.

Job Responsibilities:

The Regional Sales Director’s purpose is to meet individual store sales expectations daily and to ensure daily coaching of all in-clinic salespeople. This role will prepare Location Directors by assisting in new sales orientation to the sales process. They will develop individual coaching plans and provide resources and assistance to all salespeople.

Duties:

Maintain daily, weekly, and monthly sales goals for designated clinics
Regularly visit stores, build, and maintain relationships with all Patient Care Coordinators and Directors
Observe sales encounters and collect feedback, results, and performance data of trainees
Foster a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfied customer experiences
Sell by example and potentially cover any shortages
Organize and train staff on how to present the LaserAway Brand and our services, the importance of the First Point of Contact, phone etiquette, and consultations
Train new and existing staff on best practices for successful consultations and closing sales
Foster a community between Directors that motivates, congratulates, and facilitates sales growth

Conduct sales exercise sessions for new and current sales employees
Coach all salespeople to optimize sales tools to increase revenue such as Marketing Lists, Birthday Lists, Contact Lists, Available Care Credit Lists, and Big Spenders Lists
Work with Patient Care Coordinators and Directors to formulate game plan for turning around a poor performing store
Assist staff with any needs they have and be available to cover shifts if no one is available
Determine regions sales needs and proactively maintain a strong sales bench with the help of recruiting department
Provide input on LaserAway marketing strategy and recommend adjustments to achieve sales goals

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Advanced customer service and time management skills
Excellent oral and written communication skills
Ability to design effective training programs
Strong coaching skills
Ability to measure performance
Experience with building and developing sales teams

LaserAway offers a generous pay structure. Additional benefits include (but not limited to)

Healthcare benefits
Dental, Vision, and 401(k)
Generous employee discounts

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Physical Requirements/Working Conditions:

Sitting: The majority of the work involves sitting at a desk, using a computer, and engaging in administrative tasks while also conducting store visits. Walking: Walking within the office premises or to attend meetings within the building.

This job description is not all-inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Disclaimer:

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

Executive Creative Director

Los Angeles, CA

Office Location: Corporate

Department: Corporate

Job Title: Executive Creative Director

Department: Marketing

Reporting Relationship: Chief Customer Officer

Job Summary:

The Executive Creative Director will be responsible for developing and executing creative strategies that align with our brand vision and marketing objectives. This role requires a strong passion for creativity, exceptional leadership abilities, and the ability to drive impactful marketing campaigns.

Essential Job Duties/Responsibilities:

Lead and manage a team of creative professionals, including designers, copywriters, and other creative specialists
Develop and implement creative strategies that enhance brand recognition and drive engagement
Collaborate with the marketing team to create compelling and effective marketing campaigns
Oversee the production of visual and written content for various marketing channels
Ensure all creative outputs meet brand standards and project objectives
Stay updated on industry trends and best practices to drive innovation in marketing efforts
Present creative concepts and strategies to internal stakeholders and clients
Improve throughput of creative assets and overall workflow efficiencies

Minimum Qualifications:

Bachelor's degree in Marketing, Fine Arts, Design, or related field
Minimum of 5 years of proven experience in a creative leadership role
Strong portfolio showcasing creative projects and campaigns
Excellent communication and presentation skills
Ability to manage multiple projects and meet deadlines
Proficiency in design software and tools
Knowledge of digital marketing trends and technologies

Physical Requirements/Working Conditions:

Schedule flexibility to include evening and weekends where needed
Ability to travel, conduct on-site clinic visits and attend meetings as required

Disclaimer:

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

Medical Device Repair Technician

Atlanta, GA

Office Location: Atlanta - Buckhead

Department: Corporate

Job Title: Medical Device Repair Technician

Department: Operations

Reporting Relationship: VP of Operations

Location: Sunbelt

Job Summary:
A Medical Device Repair Technician will be responsible for all the laser maintenance, safety, and team communication that ultimately supports all clinic operations. Continuous assessments and improvements allow our team to remain efficient and effective at LaserAway.

Supervisory Responsibilities:

Oversee all laser maintenance within the assigned region. This role oversees the PNW, Las Vegas, Mountain West and CO clinics.
Monitor ticket system, communication platforms, and emails for prompt responses
Ticket response critical to operational readiness
Ability to exceed expectations and aid in improving overall operations
Efficiently assess and apply critical thinking to multiple issues
Contribute to the support system and demeanor for our clinic teams
Professionally address non-work related topics with the team
Prepare Weekly Reports to discuss overall equipment status and needed updates
Contribute to a high morale and stress-free environment
Ensure availability for the team to communicate during all operating hours
Communicate any support needed in advance and professionally
Escalate any issues or concerns through the proper leadership channels
Coordinate with the medical team to assist in additional equipment training
Maintain company vehicle in good standing and maintenance
Maintain a valid form of identification and clean driving record throughout employment
Travel 80-90%

Essential Job Duties/Responsibilities:

Maintain a minimum of 100 total medical devices spanning a minimum of 8 locations
Self-sufficient and creating a work schedule
Excellent prioritization skills
Apply attention to detail to all maintenance processes
Coordinate with 3rd party support and facilitate issues/replacement parts, efficient communication with clinic and management team
Absorb and continuously learn all maintenance procedures
- Nomenclature of Parts
- Part functions and interconnections
- Fault isolation of electrical components
- Optic Alignments
- Energy Software Calibrations
- Disassembly and reassembly of sub-components
- Minor wire splicing, harness repair, and soldering
Schedule and perform routine maintenance on equipment and respond to on-call laser issues
Ability to reinspect and quality check all individual processes
Ability to request assistance with consideration of business needs
Ability to invest time into advancing and seeking more knowledge
Ability to manage stress and multiple issues efficiently
Time Management- Punctual with meetings, reports, service call submissions
Ability to effectively communicate with co-workers and management
Ability to communicate with proper etiquette
Communicate effectively to all teams, including down equipment or estimated times of repair
Maintain and account for all parts and tools inventory
Ability to adjust PM schedule given other urgent tasks
Ability to return damaged/repair parts and manage logistics effectively
Ability to professionally address recommendations
Ability to multitask while maintaining operational readiness
Flexible with the on-call schedule and the ability to adjust per the needs of the operation
Proficient computer skills including the use of Google or Microsoft spreadsheets and ticketing systems
Team player and takes the initiative to become self-dependent
Capacity to oversee 8+ local and out-of-state clinics
Ability to assist other departments such as IT or Facilities departments

Physical Requirements/Working Conditions:

Ability to work before, during, and after business hours, including weekends
Conduct video meetings with a professional appearance
Ability to organize work vehicle, tools, and parts inventory
Ability to maneuver or climb an 8ft ladder
Ability to stand for periods exceeding up to 4 hours
Ability to drive up to 8 hours per day
Ability to roll or carry tool bag to and from each clinic
Ability to transport equipment up to 250lbs from location to location
Ability to load and unload equipment in a company vehicle with a ramp inclined at 25 degrees
Flexible to travel to local regions or out-of-state locations
Support other Laser Engineers during time off, emergencies, or as requested by management
Ability to travel out of the region for up to 5 days at a time
Must be able to lift 50 pounds for short periods of time

Minimum Qualifications:

Proficiency with repair tools and techniques
Excellent time management, organization, and prioritization abilities
Maintain ongoing communication with the regional and clinic team
Knowledge of Electrical Safety and Theory
Strong drive to complete tasks timely
Maintain a clean driving record and valid identification
Critical Thinking skills
Punctual and accurate reporting
Excellent verbal and written communication skills
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate them when appropriate
Preferred Education, bachelor's degree in the following fields
- Biomedical Engineering
- Project Management
- Electrical Engineer
- Any engineering
- Electrician
- HVAC
4+ years of related experience is required at minimum

Incentives and Benefits:

LaserAway offers a generous pay structure with additional earning potential through performance reviews. Other benefits include (but are not limited to):

· Healthcare benefits

· Dental, Vision, and 401(k)

· Vacation

· Generous employee discounts

· Cell Phone Allowance

Accepting applications on a rolling basis

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Disclaimer:
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

Medical Device Repair Technician

Charlotte, NC

Office Location: Charlotte

Department: Corporate

Job Title: Medical Device Repair Technician

Department: Operations

Reporting Relationship: VP of Operations

Location: Sunbelt, East Coast

Job Summary:
A Medical Device Repair Technician will be responsible for all the laser maintenance, safety, and team communication that ultimately supports all clinic operations. Continuous assessments and improvements allow our team to remain efficient and effective at LaserAway.

Supervisory Responsibilities:

Oversee all laser maintenance within the assigned region. This role oversees the PNW, Las Vegas, Mountain West and CO clinics.
Monitor ticket system, communication platforms, and emails for prompt responses
Ticket response critical to operational readiness
Ability to exceed expectations and aid in improving overall operations
Efficiently assess and apply critical thinking to multiple issues
Contribute to the support system and demeanor for our clinic teams
Professionally address non-work related topics with the team
Prepare Weekly Reports to discuss overall equipment status and needed updates
Contribute to a high morale and stress-free environment
Ensure availability for the team to communicate during all operating hours
Communicate any support needed in advance and professionally
Escalate any issues or concerns through the proper leadership channels
Coordinate with the medical team to assist in additional equipment training
Maintain company vehicle in good standing and maintenance
Maintain a valid form of identification and clean driving record throughout employment
Travel 80-90%

Essential Job Duties/Responsibilities:

Maintain a minimum of 100 total medical devices spanning a minimum of 8 locations
Self-sufficient and creating a work schedule
Excellent prioritization skills
Apply attention to detail to all maintenance processes
Coordinate with 3rd party support and facilitate issues/replacement parts, efficient communication with clinic and management team
Absorb and continuously learn all maintenance procedures
- Nomenclature of Parts
- Part functions and interconnections
- Fault isolation of electrical components
- Optic Alignments
- Energy Software Calibrations
- Disassembly and reassembly of sub-components
- Minor wire splicing, harness repair, and soldering
Schedule and perform routine maintenance on equipment and respond to on-call laser issues
Ability to reinspect and quality check all individual processes
Ability to request assistance with consideration of business needs
Ability to invest time into advancing and seeking more knowledge
Ability to manage stress and multiple issues efficiently
Time Management- Punctual with meetings, reports, service call submissions
Ability to effectively communicate with co-workers and management
Ability to communicate with proper etiquette
Communicate effectively to all teams, including down equipment or estimated times of repair
Maintain and account for all parts and tools inventory
Ability to adjust PM schedule given other urgent tasks
Ability to return damaged/repair parts and manage logistics effectively
Ability to professionally address recommendations
Ability to multitask while maintaining operational readiness
Flexible with the on-call schedule and the ability to adjust per the needs of the operation
Proficient computer skills including the use of Google or Microsoft spreadsheets and ticketing systems
Team player and takes the initiative to become self-dependent
Capacity to oversee 8+ local and out-of-state clinics
Ability to assist other departments such as IT or Facilities departments

Physical Requirements/Working Conditions:

Ability to work before, during, and after business hours, including weekends
Conduct video meetings with a professional appearance
Ability to organize work vehicle, tools, and parts inventory
Ability to maneuver or climb an 8ft ladder
Ability to stand for periods exceeding up to 4 hours
Ability to drive up to 8 hours per day
Ability to roll or carry tool bag to and from each clinic
Ability to transport equipment up to 250lbs from location to location
Ability to load and unload equipment in a company vehicle with a ramp inclined at 25 degrees
Flexible to travel to local regions or out-of-state locations
Support other Laser Engineers during time off, emergencies, or as requested by management
Ability to travel out of the region for up to 5 days at a time
Must be able to lift 50 pounds for short periods of time

Minimum Qualifications:

Proficiency with repair tools and techniques
Excellent time management, organization, and prioritization abilities
Maintain ongoing communication with the regional and clinic team
Knowledge of Electrical Safety and Theory
Strong drive to complete tasks timely
Maintain a clean driving record and valid identification
Critical Thinking skills
Punctual and accurate reporting
Excellent verbal and written communication skills
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate them when appropriate
Preferred Education, bachelor's degree in the following fields
- Biomedical Engineering
- Project Management
- Electrical Engineer
- Any engineering
- Electrician
- HVAC
4+ years of related experience is required at minimum

Incentives and Benefits:

LaserAway offers a generous pay structure with additional earning potential through performance reviews. Other benefits include (but are not limited to):

· Healthcare benefits

· Dental, Vision, and 401(k)

· Vacation

· Generous employee discounts

· Cell Phone Allowance

Accepting applications on a rolling basis

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Disclaimer:
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

Medical Device Repair Technician

New York , NY

Office Location: Flatiron

Department: Corporate

Job Title: Medical Device Repair Technician

Department: Operations

Reporting Relationship: VP of Operations

Location: Sunbelt

Job Summary:
A Medical Device Repair Technician will be responsible for all the laser maintenance, safety, and team communication that ultimately supports all clinic operations. Continuous assessments and improvements allow our team to remain efficient and effective at LaserAway.

Supervisory Responsibilities:

Oversee all laser maintenance within the assigned region. This role oversees the PNW, Las Vegas, Mountain West and CO clinics.
Monitor ticket system, communication platforms, and emails for prompt responses
Ticket response critical to operational readiness
Ability to exceed expectations and aid in improving overall operations
Efficiently assess and apply critical thinking to multiple issues
Contribute to the support system and demeanor for our clinic teams
Professionally address non-work related topics with the team
Prepare Weekly Reports to discuss overall equipment status and needed updates
Contribute to a high morale and stress-free environment
Ensure availability for the team to communicate during all operating hours
Communicate any support needed in advance and professionally
Escalate any issues or concerns through the proper leadership channels
Coordinate with the medical team to assist in additional equipment training
Maintain company vehicle in good standing and maintenance
Maintain a valid form of identification and clean driving record throughout employment
Travel 80-90%

Essential Job Duties/Responsibilities:

Maintain a minimum of 100 total medical devices spanning a minimum of 8 locations
Self-sufficient and creating a work schedule
Excellent prioritization skills
Apply attention to detail to all maintenance processes
Coordinate with 3rd party support and facilitate issues/replacement parts, efficient communication with clinic and management team
Absorb and continuously learn all maintenance procedures
- Nomenclature of Parts
- Part functions and interconnections
- Fault isolation of electrical components
- Optic Alignments
- Energy Software Calibrations
- Disassembly and reassembly of sub-components
- Minor wire splicing, harness repair, and soldering
Schedule and perform routine maintenance on equipment and respond to on-call laser issues
Ability to reinspect and quality check all individual processes
Ability to request assistance with consideration of business needs
Ability to invest time into advancing and seeking more knowledge
Ability to manage stress and multiple issues efficiently
Time Management- Punctual with meetings, reports, service call submissions
Ability to effectively communicate with co-workers and management
Ability to communicate with proper etiquette
Communicate effectively to all teams, including down equipment or estimated times of repair
Maintain and account for all parts and tools inventory
Ability to adjust PM schedule given other urgent tasks
Ability to return damaged/repair parts and manage logistics effectively
Ability to professionally address recommendations
Ability to multitask while maintaining operational readiness
Flexible with the on-call schedule and the ability to adjust per the needs of the operation
Proficient computer skills including the use of Google or Microsoft spreadsheets and ticketing systems
Team player and takes the initiative to become self-dependent
Capacity to oversee 8+ local and out-of-state clinics
Ability to assist other departments such as IT or Facilities departments

Physical Requirements/Working Conditions:

Ability to work before, during, and after business hours, including weekends
Conduct video meetings with a professional appearance
Ability to organize work vehicle, tools, and parts inventory
Ability to maneuver or climb an 8ft ladder
Ability to stand for periods exceeding up to 4 hours
Ability to drive up to 8 hours per day
Ability to roll or carry tool bag to and from each clinic
Ability to transport equipment up to 250lbs from location to location
Ability to load and unload equipment in a company vehicle with a ramp inclined at 25 degrees
Flexible to travel to local regions or out-of-state locations
Support other Laser Engineers during time off, emergencies, or as requested by management
Ability to travel out of the region for up to 5 days at a time
Must be able to lift 50 pounds for short periods of time

Minimum Qualifications:

Proficiency with repair tools and techniques
Excellent time management, organization, and prioritization abilities
Maintain ongoing communication with the regional and clinic team
Knowledge of Electrical Safety and Theory
Strong drive to complete tasks timely
Maintain a clean driving record and valid identification
Critical Thinking skills
Punctual and accurate reporting
Excellent verbal and written communication skills
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize tasks and delegate them when appropriate
Preferred Education, bachelor's degree in the following fields
- Biomedical Engineering
- Project Management
- Electrical Engineer
- Any engineering
- Electrician
- HVAC
4+ years of related experience is required at minimum

Incentives and Benefits:

LaserAway offers a generous pay structure with additional earning potential through performance reviews. Other benefits include (but are not limited to):

· Healthcare benefits

· Dental, Vision, and 401(k)

· Vacation

· Generous employee discounts

· Cell Phone Allowance

Salary: 90-95k DOE

Accepting applications on a rolling basis

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Disclaimer:
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.

National Sales Trainer

Los Angeles, CA

Office Location: Corporate

Department: Corporate

Job Title: National Sales Trainer

Department: Sales/Sales Training

Reporting Relationship: VP Sales Enablement

Job Summary: The National Sales Trainer is responsible for creating and delivering sales-centric learning content and experiences that produce desired sales behaviors and outcomes. They will work directly with sales and marketing managers to identify the training needs of the organization and ensure they are being addressed. This role requires excellent organizational skills, attention to detail, and ability to manage training logistics, documentation, and data with accuracy and efficiency.

Essential Job Duties/Responsibilities:

Coordinate and administer training programs and initiatives for LaserAway's nationwide locations, including scheduling, logistics, and documentation.
Collaborate with subject matter experts (SMEs) and trainers to develop training materials, presentations, and resources, ensuring accuracy and relevance.
Assist in the development and implementation of training policies, procedures, and standards to ensure consistency and effectiveness of training programs.
Maintain training documentation, including training records, attendance sheets, evaluations, and feedback, and ensure compliance with company policies and procedures.
Applies project management skills, business acumen, and relationship management skills to managing instructional design projects. Responsible for managing multiple projects and training programs concurrently.
Responsible for design and production of effective and time-frugal training material and content such as online/e-learning modules, microlearning courses, instructor-led training (to be used by varying levels of experience in facilitation), job aids, online tutorials, multimedia content, technical and procedural documents such as training aids, quick reference guides, participant guides and/or facilitator manuals, etc.
Leverage standard style guides, imagery, and templates to ensure a consistent learner experience, consistent with LaserAway brand standards.
Develop assessments that measure defined learner outcomes based on Kirkpatrick's Levels of Evaluation
Revise existing training materials and programs based on audit results, questionnaires, surveys, changing procedures and feedback from learners, SMEs, program sponsors and trainers. Complete content revisions timely adhering to designated timeframes
Assist with the testing and review of learning content prior to launching via the ABSORB LMS
Upload accurate documents and/or source files to the internal content library (PULSE) as per established guidelines
Measures, tracks, and communicates progress updates, training effectiveness measures, training ROI, metrics (KPIs) and insights.
Participates in training communities of practice. Gathers and shares external/internal training benchmark information, lessons learned and best practices
Work with manager/coach to set goals for growth and development
Support special projects and initiatives as assigned
Knowledge and application of industry trends/ best practices using technology for learning, including but not limited to multimedia development, web conferencing, learning management systems, social networking, and online collaborative tools.
Excellent interpersonal skills, ability to work with diverse personality types and communicate professionally with all levels of management.
Provide administrative support to trainers and trainees, including scheduling, travel arrangements, materials preparation, and post-training follow-up.
Collaborate with cross-functional teams to ensure alignment of training initiatives with business objectives and priorities.

Minimum Qualifications:

Bachelor’s degree preferred.
Minimum 5 years of strong sales results or direct sales trainer experience. Previous experience as a Field Sales Trainer is highly desirable.
Strong oral and written communication skills
Strong Google Workspace/Microsoft Office skills
Experience in facilitating adult professional development or team engagements is a plus.
Strong stakeholder management & relationship building experience.

Physical Requirements/Working Conditions:

Mobility: Comfortable standing or sitting for extended periods of time.
Lifting: Ability to lift boxes of marketing materials or products, typically up to 25 pounds.
Work Attire: Will adhere to the dress code, which may include professional or business casual attire.
Communications/Teamwork: Ability to work long or irregular hours as needed, ability to successfully interact virtually.
Stamina: Capacity to maintain energy and enthusiasm throughout the day, in a self-driven manner.
Travel: Up to 25% to attend training sessions, meetings, or clinics per business need.
Physical Wellness: Maintaining personal health consistent with a role that requires near constant computer/computer display interaction.

Why LaserAway? LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest-growing company in the industry, with nearly 150 locations across the United States. We are a team of professionals driven by patient satisfaction. On the backend, we are a true omnichannel business with over a million patients with whom we interact daily in the physical and digital world.

Compensation: LaserAway offers a generous pay structure with benefits including (but not limited to):

Healthcare benefits
401(k) after 90 days
Vacation
Generous employee discounts and free services

Disclaimer: This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

Senior Accountant

Los Angeles, CA

Office Location: Corporate

Department: Corporate

Job Title: Senior Accountant II

Department: Accounting

Reports to: Accounting Manager

About LaserAway:

LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in non-surgical aesthetic dermatological treatments. We are the fastest growing company in the industry with 120+ locations in over 20 states across the US.

From attentive sales representatives to meticulous clinicians, we are a team of professionals driven by customer satisfaction to offer the most advanced aesthetic dermatological treatments including laser hair removal, skin rejuvenation, CoolSculpting, and Botox.

Key Responsibilities:

Assist in preparation and posting of various journal entries according to monthly close schedule.
Perform various account reconciliations including receivables, prepaids, payroll, payables and various intercompany accounts.
Maintain month end accruals schedule and post as necessary.
Maintain capital lease accounting schedules.
Manage ASC842 lease accounting module.
Prepare external audit PBC schedules and requests.
Assist with other adhoc requests.

Qualifications:

4+ years of experience including Public Accounting (2+ years) at Big 4 and private industry experience (2+ years). CPA preferred.
Bachelor’s degree in Accounting or Finance.
Excellent technical accounting skills with an understanding of current GAAP standards.

Location: Remote position

Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.

This is a full-time position with competitive compensation and benefits. The successful candidate
will have the opportunity to work in a dynamic and challenging environment.

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Compensation Analyst

Los Angeles, CA

Office Location: Corporate

Department: Corporate

Job Title: Senior Compensation Analyst

Department: Human Resources

Reporting Relationship: Director, HR Operations

Job Summary:

LaserAway is seeking an experienced and analytical Senior Compensation Analyst to join our team. The Senior Compensation Analyst will play a key role in developing, implementing, and managing our compensation programs and strategies. This role requires a deep understanding of compensation principles and practices, strong analytical skills, and the ability to collaborate effectively with stakeholders at all levels of the organization. The ideal candidate will have a proven track record of designing and administering compensation programs that attract, retain, and motivate top talent.

Essential Job Duties/Responsibilities:

Conduct in-depth analysis of compensation data, including market benchmarks, internal equity, and pay trends, to develop and recommend competitive compensation programs and strategies.
Collaborate with HR and business leaders to understand business objectives, job requirements, and market trends to ensure compensation programs align with organizational goals.
Design, develop, and implement compensation structures, including salary ranges, bonus plans, and incentive programs, that support the organization's pay philosophy and total rewards strategy.
Calculate all sales commission payouts in partnership with the finance and business leadership.
Conduct job evaluations and market pricing to ensure accurate and competitive salary ranges and classifications.
Provide guidance and support to HR and management on compensation-related matters, including job offers, promotions, and salary adjustments.
Analyze and evaluate the effectiveness of compensation programs, policies, and practices, and recommend improvements or enhancements as needed.
Ensure compliance with applicable laws, regulations, and company policies related to compensation practices.
Stay updated on industry best practices and trends in compensation and benefits, and make recommendations for adjustments or enhancements to maintain a competitive edge.
Collaborate with HRIS and IT teams to ensure accurate and efficient administration of compensation programs and systems.
Prepare and present reports, presentations, and recommendations to senior leadership and stakeholders.

Minimum Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
Minimum of 3 years of experience in compensation analysis or a related role.
Strong knowledge of compensation principles, practices, and market trends.
Proficiency in compensation benchmarking and survey methodologies.
Advanced analytical skills, with the ability to analyze complex data sets and draw meaningful insights and recommendations.
Strong proficiency in Excel or other data analysis tools.
Excellent attention to detail and accuracy in data analysis and reporting.
Excellent communication and interpersonal skills, with the ability to effectively present complex compensation concepts to stakeholders at all levels.
Strong project management and organizational skills, with the ability to prioritize and manage multiple projects simultaneously.
Experience with HRIS and compensation management software/systems.
Certified Compensation Professional (CCP) designation preferred.
Familiarity with relevant laws and regulations related to compensation, such as FLSA and pay equity.

Physical Requirements/Working Conditions:

Schedule flexibility to include evening and weekends where needed
Ability to travel, conduct on-site clinic visits and attend meetings as required

Disclaimer:

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an Equal Opportunity Employer.

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

The Employer retains the right to change or assign other duties to this position.

Store Sales Manager

Arlington, TX

Office Location: Arlington, TX

Department: Corporate

Job Title: Store Manager, Location Director

Location: Arlington, TX

Department: Sales

Reports to: Regional Sales Director

Job Summary:

The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.

Key Responsibilities:

Inspire teamwork and collaboration between remote sales teams and in-clinic teams while creating a cooperative, team-oriented atmosphere in the location to foster a strong culture aligned with LaserAway values.
Support patient care coordinators (PCCs) in their effort to drive in-clinic sales and drive in-clinic same store sales growth.
Contribute minimum $35K in individual sales/month.
Monitor and track CRM in location initiatives with key focus on driving return revenue (cross-sell/up-sell) and progress on “win-back” initiatives
Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores
Monthly (or bi-weekly) KPI calls with management
Frequently review and audit patient schedules to keep the location busy, yet also ensure proper lunch and rest breaks for clinicians and PCC’s. Inspire teamwork, especially with PCC’s helping clinicians in between patients by turning over beds, etc.
Manage and coordinate labor staffing (clinicians and PCCs) to match expected patient booking demand within a location with an eye toward driving optimal labor and real estate utilization
Support Lead Clinicians and Clinicians in their effort to provide treatments on time and deliver the best treatments possible
Assist with medical inventory management including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies
Oversee the maintenance of the location including maintenance of aesthetic equipment working with the facilities and technology teams to remediate issues as they arise.

-Assist with interviewing clinic employees for both medical and sales positions, as required.

Contribute to the performance management of in-clinic employees as necessary.
Coordinate with Regional and recruiting teams to manage headcount and hiring planning
Work with Human Resources to manage employee relations.
Monitor transaction audits of sales staff and provide feedback, coaching, training or corrective action, as necessary to minimize transaction discrepancies.
Minimize lender disputes at the location by providing feedback, coaching, training or working with human resources to provide corrective action if necessary
Execute all LaserAway brand standards as set by the Brand Standard team including maintaining clean, attractive and welcoming facilities for all patients with all team members adhering to correct attire guidelines.
Closely monitor NPS trends and drive continuous improvement in the patient experience from beginning to end
Monitor reviews on social platforms (ie. Yelp, Google, Trust Pilot, etc.) and strive to maintain 4/4.5+ star ratings across platforms
Establish relationships with other businesses and organizations in the local area to highlight LaserAway as a key member of the community
Create a strong safety culture within the clinic, understanding our policies and procedures
Other duties as assigned

Qualifications:

Minimum of a High School Diploma or equivalent. Associates or Bachelor’s Degree preferred
Previous management experience and sales experience with a proven track record in achieving metrics and goals
Strong organizational and time management skills in a fast paced retail environment
Must have full availability to work all shifts of the clinic including days, nights, weekends and holidays.
High level of decision making skill
The ability to develop, implement and assess performance
Proficient in Microsoft Office
Strong customer service skills

Key Success Factors:

Ownership Mentality - Ability to assume ownership of a location to drive successful business and financial outcomes across the entire business

Proactive, Detail-Oriented Self-Starter – Willingness to think proactively and move with urgency to resolve issues as they arise

Professional Demeanor – Ensuring that locations are run professionally under brand standards and protocols with zero compromise for short-cuts

Leadership Ethos – Desire to want to lead people and facilitate outcomes in line with the objectives of the business

Well-Rounded Approach – Three-pronged ability to deliver financial outcomes, operational efficiency and world-class patient experience

Strong Intellectual Curiosity – Innate willingness ask questions and seek continuous improvement as the business grows and gets more diversified

Objective, Data-Driven Decision-Making – Focus on using data and objective feedback to make business decisions with less anecdotes

Positive Human and Management Qualities – Inherent willingness to listen and be compassionate with teams to create strong culture and unified goals

Physical Requirements:

Standing and sitting for long periods of time.

This is a full-time position with competitive compensation and benefits. The successful candidate will have the opportunity to work in a dynamic and challenging environment, leading the development and implementation of benefits programs and initiatives that support the strategic objectives of the organization.

This job description is not all inclusive. In addition, LaserAway reserves the right to amend this job description at any time. LaserAway is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Store Sales Manager

Oxnard,

Office Location: Oxnard

Department: Corporate

Job Title: Store Manager, Location Director

Location: Oxnard, CA

Department: Sales

Reports to: Regional Sales Director

Job Summary:

The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.

Key Responsibilities:

Inspire teamwork and collaboration between remote sales teams and in-clinic teams while creating a cooperative, team-oriented atmosphere in the location to foster a strong culture aligned with LaserAway values.
Support patient care coordinators (PCCs) in their effort to drive in-clinic sales and drive in-clinic same store sales growth.
Contribute minimum $35K in individual sales/month.
Monitor and track CRM in location initiatives with key focus on driving return revenue (cross-sell/up-sell) and progress on “win-back” initiatives
Accountable for all KPI’s established for the clinic including sales goals, labor utilization and NPS scores
Monthly (or bi-weekly) KPI calls with management
Frequently review and audit patient schedules to keep the location busy, yet also ensure proper lunch and rest breaks for clinicians and PCC’s. Inspire teamwork, especially with PCC’s helping clinicians in between patients by turning over beds, etc.
Manage and coordinate labor staffing (clinicians and PCCs) to match expected patient booking demand within a location with an eye toward driving optimal labor and real estate utilization
Support Lead Clinicians and Clinicians in their effort to provide treatments on time and deliver the best treatments possible
Assist with medical inventory management including demand planning, receiving and accuracy checks with internal accounting systems and procurement of location supplies
Oversee the maintenance of the location including maintenance of aesthetic equipment working with the facilities and technology teams to remediate issues as they arise.

-Assist with interviewing clinic employees for both medical and sales positions, as required.

Contribute to the performance management of in-clinic employees as necessary.
Coordinate with Regional and recruiting teams to manage headcount and hiring planning
Work with Human Resources to manage employee relations.
Monitor transaction audits of sales staff and provide feedback, coaching, training or corrective action, as necessary to minimize transaction discrepancies.
Minimize lender disputes at the location by providing feedback, coaching, training or working with human resources to provide corrective action if necessary
Execute all LaserAway brand standards as set by the Brand Standard team including maintaining clean, attractive and welcoming facilities for all patients with all team members adhering to correct attire guidelines.
Closely monitor NPS trends and drive continuous improvement in the patient experience from beginning to end
Monitor reviews on social platforms (ie. Yelp, Google, Trust Pilot, etc.) and strive to maintain 4/4.5+ star ratings across platforms
Establish relationships with other businesses and organizations in the local area to highlight LaserAway as a key member of the community
Create a strong safety culture within the clinic, understanding our policies and procedures
Other duties as assigned

Pay: $80,000 base, monthly bonus and revenue sharing. Total comp: $90-110k

Qualifications:

Minimum of a High School Diploma or equivalent. Associates or Bachelor’s Degree preferred
Previous management experience and sales experience with a proven track record in achieving metrics and goals
Strong organizational and time management skills in a fast paced retail environment
Must have full availability to work all shifts of the clinic including days, nights, weekends and holidays.
High level of decision making skill
The ability to develop, implement and assess performance
Proficient in Microsoft Office
Strong customer service skills