FAQ

Because your skin deserves technology that’s ahead of the curve—not playing catch-up. At LaserAway, we’re all about combining science with results. That’s why we use the most advanced, FDA-cleared aesthetic devices in the industry, hand-selected for their power, precision, and…

At LaserAway, we don’t just perform aesthetic treatments—we set the gold standard. As the nation’s leader in aesthetic dermatology, we bring together state-of-the-art, FDA-cleared technology, a team of licensed medical professionals, and nearly two decades of clinical experience to deliver…

At LaserAway, every treatment is performed by a licensed medical professional—a registered nurse (RN), nurse practitioner (NP), or physician associate (PA)—who’s completed one of the most rigorous and comprehensive training programs in aesthetic dermatology. Our clinical staff are true specialists,…

Every skin journey is personal—and so is your plan at LaserAway. That’s why we offer a free, no-pressure consultation with one of our experienced treatment specialists. During your one-on-one visit, we’ll talk through your goals, evaluate your skin or body…

With clinics across the country and new ones opening all the time, there’s likely a LaserAway near you. All our locations are open seven days a week and offer the same premium experience, state-of-the-art technology, and expert medical care. Find…

Booking your LaserAway appointment starts with a free consultation—your first step toward customized care. During this one-on-one session with a treatment specialist, we’ll discuss your skin goals, review your medical history, and create a tailored treatment plan just for you.…

Yes—you can book your free consultation online anytime. It’s the first step in your LaserAway journey. During your consultation, you’ll meet with one of our experienced treatment specialists to talk through your skin goals and build a personalized treatment plan…

Yes—following your pre-care instructions is key to getting the best results possible. Every treatment is a little different, so you’ll want to prep accordingly. Whether it’s pausing certain skincare products or staying out of the sun, your pre-care steps are…

Yes! After every appointment, we’ll give you detailed aftercare instructions tailored to the treatment you received. It’s super important to follow these guidelines closely—they’re designed to help you get the best results and avoid irritation or side effects. Whether you’re…

Yes! LaserAway offers treatment packages for many of our most popular services—including laser hair removal, skin rejuvenation, body contouring, and injectables. These bundles are designed to help you save more while achieving your long-term goals, with curated combinations and pricing…

Yes—financing is available! We believe glowing skin should be accessible, so we offer flexible monthly payment options through trusted partners. Whether you’re investing in a full laser hair removal package or a custom treatment plan, we’ll help make your goals…

Treatments at LaserAway are elective aesthetic procedures and are not covered by public or private insurance plans. Full payment is due before services are rendered, and patients are responsible for all associated fees and charges. We believe everyone should have…

Yes. At LaserAway, we only use FDA-approved and FDA-cleared technologies and products in every service we offer. All of our injectables, lasers, and skincare devices are brand name—we never use generics or off-brand substitutes. Every treatment is designed with your…

LaserAway is a national aesthetic dermatology clinic—not a med spa. That means every treatment we offer is backed by clinical science and delivered by licensed medical professionals. Our team is made up of registered nurses, nurse practitioners, and physician associates,…

Absolutely. Your free consultation is designed to be all about you—your goals, your concerns, and your full treatment journey. Whether you’re curious about laser hair removal, injectables, skin rejuvenation, or a combination of services, we’ll walk you through the options…

Yes—consultations at LaserAway are always free. You’ll meet with one of our experienced treatment specialists to chat through your goals, explore treatment options, and receive a personalized plan designed just for you. It’s the first step in your SkinFitness™ journey,…

Easy—just bring your questions and your goals. Whether you’re looking to smooth, sculpt, glow, or all of the above, your consultation is your time to talk through it all. Jot down what you’d love to achieve, any budget you have…

Yes! All LaserAway consultations are 100% virtual—so you can chat with a treatment specialist from wherever you are. Whether you’re on your lunch break, at home in your pajamas, or squeezing it in between errands, we’ll find a time that…

Your consultation is where your treatment journey begins. One of our experienced treatment specialists will take the time to understand your aesthetic goals, determine if you’re a good candidate, and create a fully customized treatment plan tailored just for you.…

Yes! We offer several easy ways to reschedule or cancel your appointment. The fastest way is through the LaserAway mobile app—just log in and manage your appointments anytime. You can also reschedule by creating a new appointment in the app.…

We recommend scheduling your appointment ahead of time to guarantee availability—especially for popular treatments. Booking in advance allows us to match you with the right medical provider and ensure your experience is seamless from start to finish. You can book…

Just follow your pre-care instructions and come as you are—comfortable, clean, and ready to treat. Depending on the treatment, you’ll want to prep the area beforehand by removing any makeup, lotion, sunscreen, deodorant, or product. For the best results, follow…

The earlier, the better. Booking in advance helps ensure you get your preferred date, time, and provider—especially during busy seasons. But if your schedule is flexible, we can always add you to our cancellation waitlist and let you know if…

While we can’t guarantee the same clinician every time, we’ll absolutely do our best to accommodate your request. And no matter who performs your treatment, you’re in great hands—every clinician at LaserAway is trained through the same rigorous clinical program…

Pricing depends on the treatment, your goals, and the number of sessions needed—but we’ll walk you through everything during your free consultation with a LaserAway treatment specialist. We’ll build a customized plan just for you and cover all the details,…

No tips necessary—LaserAway is proudly tip-free. Since our services are medical in nature and performed by licensed medical providers, gratuity is never expected. If you loved your experience, the best “thank you” is a kind review or referral! Can I…

Yes! When you schedule your free consultation, your treatment specialist will walk you through any first-time promotions, limited-time offers, bundles, and packages available. We want to make sure you get the best value while reaching your skin and body goals.…