LaserAway Privacy Policy

Updated and Effective as of June 26, 2024.

This Policy describes our data and privacy practices for data collected and processed by LaserAway, LLC and its physician-owned clinics (collectively, “LaserAway,” “we”, “us”, “or “our”), through and any other website, product, feature, or service we offer that posts or provides this policy (collectively, the “Services”), and by LaserAway offline, including any of our physical store locations, which we may combine with online data.

You agree that your access and use are governed by this Privacy Policy and our Terms and Conditions. Note: Any consumer health data we collect is subject to our Consumer Health Data Policy.

Table of Contents

1. Personal, Sensitive, and Non Personal Data We Collect and How We Use and Disclose It

We collect data about users of the Services directly, automatically when you visit the Services, and sometimes from third parties. Some of this data may be considered “personal information” or “personal data”, and some of which may be considered “sensitive”, under various applicable laws. We will also treat other information, including IP addresses and cookie identifiers, as “personal data” where required by applicable law and we will treat certain personal data as “sensitive data” as required by applicable law.

Note that we may de-identify or pseudonymize personal data so that it is non-personal, such as aggregating (such as combining it with data about other individuals) and/or or converting it to a code, sometimes using a function commonly known as “hash”, or otherwise removing characteristics that make the data personally identifiable to you. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether
our de-identification processes satisfy legal requirements. We will treat de-identified or pseudonymized data as non-personal to the fullest extent allowed by applicable law. If we combine non-personal data with personal data, then we will treat the combined information as personal data under this Privacy Policy.

The following chart sets out by category the personal data collected (“Category”), the purposes for which the information is collected (“A. Purposes”), the categories of third parties to whom the information may be disclosed for a business purpose (“B. Disclosed To”), and the categories of third parties to whom the information may be sold for monetary value or other valuable consideration or shared for cross contextual behavioral advertising/targeted marketing (“C. Sold/Shared To”)

For more information about certain practices disclosed in the chart, please also see the Additional Details
About our Data Practices

LaserAway Privacy Policy Chart

2. Additional Details about our Data Practices

We provide in this section additional detail about the data practices listed in the chart above, where it would be helpful for your understanding of such practices.

a. Device ID/Interaction Information. LaserAway and our third-party business partners (including any third-party service providers or third-party content, advertising, and analytics providers) may use a variety of technologies, including cookies and web beacons, that automatically or passively collect information whenever you access, use, or otherwise interact with the Services (“Device ID/Interaction Information”). Device ID/Interaction Information may include, but is not limited

• Your IP address, mobile device identifier and other unique identifier
• Device information, including device model, operating system version, device date and time, mobile network information
• How you use and interact with the Services, including your search terms, pages you visit, content you view and add to your shopping basket, time of your last interaction, time spent on the Services, and your preferences through a unique visitor ID.

Location Data. In some cases, we may directly collect precise location data through your device. You may
be able to turn off the collection of location data through the settings on your device. However, please note that we may still be able to infer your approximate location through other data we collect, such as IP address.

Device ID/Interaction Information may be collected through the use of the following technologies:

Cookies and Local Storage. Cookies and local storage are text files placed within a browser on a device
when it is used to visit the Services. Certain web browsers and browser add-ons may provide additional local data storage mechanisms. We may use cookies and similar technologies to help keep your use of the Services more secure, to study traffic patterns on the Services, to study the effectiveness of our customer communications, to maintain the integrity of the Services, to measure crash analytics and other maintenance related data, to manage and measure the performance of advertisements displayed on or delivered by or through the Services, and to personalize your experience through the Services, such as to recognize you when you return to the Services. Most browsers provide you with the ability to disable,
decline, or clear cookies and local storage; please check your browser’s settings for further information. However, if you disable cookies, you may find this affects your ability to use certain parts of the Services. For more information about cookies, please visit

Pixel Tags. Small graphic images or other web programming code (also known as web beacons or pixel
tags or 1×1 GIFs or clear GIFs) may be included in our web pages and email messages. These and similar technologies may be used by us and our third party providers for a number of purposes, including to count visitors to the Services, to monitor how users navigate Services, to count how many of our email messages were opened, or to count how many particular products were viewed, or for marketing and targeted advertising purposes. The data we collect through this technology may include the first date and time you open our email, and whether you click any links included in our email.

Embedded Scripts. An embedded script is programming code that is designed to collect data about your interactions with the Services, such as the links you click on. The code is temporarily used by our server
or a third party service provider or business partner while you browse or interact with the Services and is deactivated or deleted when you disconnect from the Services.

Data Collected Through Mobile Devices and SDKs. We use embedded scripts and the tools provided in Software Development Kits (“SDKs”) to collect data through mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network data, and website usage behavior. SDKs are software packages that contain a set of tools that can be used to help build applications and implement new features in existing apps including those that collect data from your device.

Session Replay Technology.LaserAway may record through session replay technology your interactions with the Services, such as what pages you visit on the Services, how long you visit those pages, and any
links you click or data you provide. We use this data for our internal business purposes, such as for website analytics, to improve the Services and our products and services, and to address functionality issues.

b. Data We Receive or Collect from Third Parties.

Enhancement Data. We may receive data about you from third parties, such as data aggregators, joint marketing partners, third party websites, service providers and other business partners. We may also
supplement the data we collect with outside records from third parties, such as public databases, publicly available social media pages, and third parties who enhance the data we have about you, in order to provide you with information or services you have requested, to tailor content, to offer you opportunities to purchase products or services that we believe may be of interest to you, and for other purposes. The data collected and stored by third parties is subject solely to the third party’s privacy practices.

Refer-A-Friend. We may make available a “send-to-a-friend,” “refer a friend,” “wishlist” or similar function that permits you to send content directly to a third party through the Services. If you send a friend a communication using such functionality, the data you provide about your friend (e.g., name and e-mail address) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person. If you disclose any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the data in accordance with this Privacy Policy.

c. Data You Provide Directly.We may ask you to provide data to use when you use the Services

Chat. When you participate in a chat feature, LaserAway can record, use, and retain your
communications and the data you provide in order to assist you during the chat session, provide customer support, to improve our products and services, and for marketing purposes. If you do not consent, please do not continue with chat assistance.

Sweepstakes, Contests, Promotions. We may offer sweepstakes, contests, or other promotions (any, a “Promotion”), that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may require specific requirements of you (including, without limitation, and except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal data may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law or permitted by the Promotion’s terms or official rules (such as on a winners list).

Photo and Videos. We allow you to post photos and videos on the Services or to submit them to us as for purposes of your LaserAway treatment. Applicable laws and regulations may vary with respect to whether such materials are considered to be biometric data. For clarity, LaserAway does not create a record of facial geometry from your photos or videos, and does not use your photos or videos for the purposes of facial recognition, facial surveillance, or otherwise as a biometric identifier. Please note, however, that to the extent that you post your photos or videos publicly on our Services, or we share – as described elsewhere in this Privacy Policy – such materials with third parties who are permitted to use these materials in accordance with their own privacy policies, we do not control the actions of third parties, and their use of your photos or videos may differ from ours.

d. Disclosure of Data to Third Parties. We may share non-personal data that we collect, such as certain Device ID/Interaction Information, aggregate user statistics, and hashed or otherwise de-identified or pseudonymized data (including email addresses), and/or our analyses derived from such data, with third parties in our discretion as permitted by law, including for targeted advertising purposes. Please note that we are not responsible for the privacy practices of any third party. If you decide that you do not want to receive communications from a third party, or have questions about their privacy practices, you will need to contact that third party directly. We may share the data we have collected about you (including personal data) in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide data, or otherwise with your consent.

Physician-Owned Clinics. We may disclose your personal data to our physician-owned clinics. These physician-owned clinics may use the personal data we share in a manner consistent with this Privacy Policy, including for business, operational, and marketing purposes.

Social Media and Other Third Party Platforms. We may host or facilitate interactions with social media or other third party platforms, like Facebook, YouTube, Pinterest, TikTok, or Snapchat. You may also have
the opportunity to log in through or otherwise connect your third party platform account. When you interact with these third party platforms through the Services, we will receive data about you from the third party platform service and you will be choosing to share data about your interactions with LaserAway with that social media service.

In addition, the third party platform service may set their own cookies and collect data about your use of the Services, including your IP address or other device identifiers, and which pages you visit on the Services. These third party platforms may be able to collect certain data on your visits to the Services regardless of whether or not you affirmatively interact with the feature and whether or not you are logged into (or have) an account with the third party platform. If you are logged out or do not have an account and visit a page with a social plug-in, your browser sends a more limited set of data. Like other sites, the third party platform will receive data about the webpage you are visiting, the date and time of your visit, and other browser-related data. They may use that data to help them improve their products or for other purposes set forth in their privacy policy. We may also receive data about you if other users of social media give us access to their profiles and you are one of their connections or “friends.”

The data we collect is subject to this Privacy Policy. The data collected and stored by the third party remains subject to the third party’s privacy practices, including, without limitation, whether the third party continues to share data with us, the types of data shared, and your choices with regard to what is visible to others on that third-party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect data about you through the application or feature, but may retain the data previously collected.

If you choose to post information to a third-party platform, that information may be public.

Business Transitions. In the event LaserAway goes through a business transition, LaserAway reserves the
right to disclose and transfer all personal data related to the Services (including, without limitation, during the course of any due diligence process): (i) to a subsequent owner, co-owner or operator of the Services; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of LaserAway ownership interests, assets, or both, or other company change. By providing your data, you understand and agree that we may transfer such data to the acquiring entity without your further consent, except where required by law.

Administrative and Legal Reasons. LaserAway reserves the right to use or disclose any data as needed to satisfy any law, regulation or legal request; to protect the integrity of the Services; to fulfill your requests; to cooperate in any law enforcement investigation, an investigation on a public safety matter, or an investigation into claims of intellectual-property infringement; to protect and defend the legal rights or property of LaserAway, our affiliates and shareholders, any Services or its users, or any other party; or, in an emergency, to protect the health and safety of our users or the general public. This includes exchanging data with other companies and organizations for fraud protection and credit risk reduction.

3. Third Party Advertising and Analytics /Privacy Controls.

We may use third party business partners, such as analytics companies, ad agencies, network advertisers, and others who provide us with data about the Services, users, and our advertisements, and who deliver ads to you on our behalf on the Services and elsewhere online. We and our third party business partners collect certain data about your visits to and activity on the Services and other websites and services, including through the Social Media Features, and may use this data to target advertising to you and others and to assess the effectiveness of our advertising. We may also share (or permit third parties to collect) certain data, such as Device ID/Interaction Information, aggregated or de-identified, pseudonymized or hashed data (including email addresses), with these third parties for similar purposes.

These third parties may set and access their own tracking technologies on your device (including cookies, web beacons or other technology) and may otherwise collect or have access to your personal data over time, including about your visits to the Services as well as other websites and online services, some of which may be personal information or personal data under various state laws. Companies that we share data with, including ad agencies and networks, may use the data, often in combination with their existing data, in order to present more relevant advertisements that may be of interest to you, and
to help us and third parties to do the same.

• Cookie Opt-Out Tools. To disable sharing through cookies set on our site by third parties for advertising and analytics purposes, please adjust your settings by clicking here. Certain jurisdictions provide their residents further rights, please see U.S. State Specific Rights below regarding additional rights you have.
• NAI/DAA Opt-Out. Some of the companies we use may be members of the Network Advertising Initiative (“NAI”) or Digital Advertising Alliance (“DAA”). The NAI provides information regarding targeted advertising and the opt-out procedures of NAI members, including opt-out mechanisms for web browsers, mobile and other connected devices, and a tool to opt out from participating NAI
members using your hashed email address for interest-based advertising. You may also want to visit the DAA’s website, which provides information regarding targeted advertising and offers an opt-out for DAA-participating companies.
• Mobile Device/AppChoices. Mobile devices may contain settings that allow you to disable tracking advertising and/or analytics. In addition, the digital advertising industry has provided the ability for mobile users to register at AppChoices for their intent not to receive targeted advertising .
• Google Analytics. We use Google Analytics, which uses cookies and similar technologies to collect
and analyze data about the use of the Services and report on activities and trends. This service may also collect data about the use of other websites, apps, and online services. You can learn about Google’s practices, and opt out of them by downloading the Google Analytics opt-out browser add-on.

Please note that opting out through these mechanisms does not opt you out of being served advertising, and that you will continue to receive generic ads while online. Your opt-out choices are browser and device specific; if you disable your cookies, upgrade your browser after opting out or if you use multiple different devices, please opt-out on each device and each browser separately.

4. LaserLove Loyalty Program Disclosures

We provide the LaserLove Loyalty Program which provides you with loyalty benefits such as points on your eligible purchases that are redeemable for credit. This program is subject to termination at any time at our sole discretion. Additional information available at LaserLove Referral Program Terms of Use

Through our LaserLove Loyalty Program, we process: email address, phone number, login information, and member ID number. We do not sell or process that data for targeted advertising purposes. For information regarding how we process all other categories of data please review the “Personal, Sensitive and Non-Personal Data We Collect and How We Use and Disclose It” section of this Privacy Policy.

Impact of Deletion of Personal Data: If you are a LaserLove Loyalty Program member who is eligible to and chooses to exercise your right to delete your personal data, your account, including the unique membership identification number, any accrued points associated with the account, your contact information, and any other information tied to your account will also be deleted. There is no benefit of the LaserLove Loyalty Program that can be extended to you after the deletion of your personal data.

Our program is based on points which accrue to your unique membership identification number based on your purchases. Points are debited based on your point redemptions and returns. Without the ability to relate and track your transactions to the membership identification number that will be deleted as a result of your deletion request, we will be unable to add or deduct points based on your transaction activity or access any previously accrued points.

Once your unique membership identification number is deleted from our systems, we will be unable to recognize your membership identification number to provide you with access to your member-only benefits that we may offer from time to time.

If you choose to exercise your data privacy rights such that your membership in the LaserLove Loyalty Program is impacted, we will notify you at the contact information you have provided to us, the consequences of your decision prior to discontinuing your membership or benefits.

If you are a California consumer, please see here for our Notice of Financial Incentive.

5. Your Choices

Marketing Messages from Us. We may provide you with the option to update your information or to opt
out of marketing communications through the profile and/or preferences section of your account. In addition, you may opt-out of marketing communications as set forth below.

Email. You may unsubscribe from marketing emails we send you through the opt-out mechanism
included in each such email. Note, however, that we reserve the right to send you certain communications relating to your use of the Services, notices of changes to this Privacy Policy or other terms, or similar administrative and transactional messages.
Text Messages. If you sign up to receive SMS, MMS or RCS messages from LaserAway, you may
unsubscribe by replying “STOP” to the short code.
Push Notifications. We may send promotional and non-promotional push notifications or alerts to
your mobile device, and may in some cases do so based on your device’s location or physical proximity to a beacon. You can elect to stop receiving those messages at any time by changing the notification settings on your mobile device.

Data Privacy Choices.

Access, Correction and Deletion. You are responsible for maintaining the accuracy of the data you submit to us, such as your contact data. You may update the data you have provided to us by logging into the “Account” setting or similar page on the Services. LaserAway will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. Note, however, that data may persist internally for administrative purposes and that residual data may remain on backup media or for other reasons. If you would like to access, correct, amend or delete personal data collected by LaserAway through the Services, you may do so by emailing [email protected]. Certain jurisdictions provide additional privacy rights, please see more in the U.S. State-Specific Rights section, below.

6. Security
LaserAway uses commercially reasonable steps designed to secure your personal data; however no data transmission over the Internet, wireless transmission, or electronic storage of data can be guaranteed to be 100% secure. LaserAway cannot ensure or warrant the security of any data we collect. You use the Services and provide us your data at your own risk.
7. Third Party Content and Links
The Services may contain content that is served by someone else or links to third-party content or websites. LaserAway does not control this content or these sites. The third-party operators and content providers use their own cookies or other tracking technologies, and they may independently collect data from or about you. LaserAway is not responsible for the privacy practices employed by any third party.
8. Consent to Transfer
LaserAway is a US-based company. Please be aware that the data we collect will be transferred to and processed in the United States and other countries. By using the Services, or providing us with any data, you fully understand and unambiguously consent to this transfer to, and processing, usage, sharing, and storage of your data in the United States and other jurisdictions, for which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. As a result, this data may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions. Your data will also be disclosed to third parties as described in the Personal, Sensitive, and Non-Personal Data We Collect and How We Use and Disclose It section above.
9. General Audience Services
The Services are general audience and do not target users younger than the age of 18. We do not knowingly collect personal data online directly from children younger than the age of 18. If you are a parent or guardian and think we have data about your child, please contact us at [email protected]
10. Changes to This Privacy Policy
To the extent permitted by applicable law, we reserve the right to change or modify this Privacy Policy at our discretion at any time. We will notify you of material changes by posting the changed or modified Privacy Policy on our Services. We may also provide notice to you in other ways, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes. However, we will provide notice and obtain your consent (opt-in or opt-out) if required by law. Note that you may need to consent to our new policies to continue using the Services.
11. How To Contact Us
You may contact us by emailing [email protected]. The information you provide is used to respond directly to your questions or comments. We may also file your comments and share them with our consumer care team to improve our service in the future. If you still have questions or concerns about our privacy policy, please write us at:

ATTN: Legal Department
1133 Broadway, Suite 928 New York, NY 10010

12. U.S. State-Specific Rights

Residents of certain U.S. states may have the ability to exercise additional rights and choices regarding their personal data. We will take reasonable steps to accommodate your request but may need to verify your identity before doing so. If you are a resident of Colorado, Connecticut, Virginia, Texas, or Utah, please see additional information below. If you are a California resident, please see Section 13 – California Privacy Notice.

a. Colorado, Connecticut, Utah, Texas, and Virginia. We set forth above the categories of personal data we process, the purpose for processing personal data, the categories of personal data shared, and the categories of third parties with whom personal data is shared. Residents of Virginia, Colorado, Connecticut, Texas, and Utah have certain privacy rights with respect to this data, as described below. If you are a Consumer residing in one these states (as defined in each state’s respective law) and would like to exercise your applicable rights, please call 1-855-204-2924 or email [email protected] to submit a request.

i. Access Your Personal Data/Data Portability (CO, CT, UT, TX, VA Residents) – You have the right to confirm whether we are processing your personal data and request to access such data, obtain a copy of the personal data we hold about you and, to the extent feasible and where permitted by applicable law, in a readily usable format to allow data portability.
ii. Delete Your Personal Data (CO, CT, UT, VA, TX Residents) – You have the Right to Delete your personal data.
iii. Correct Your Personal Data (CO, CT, VA, TX Residents) – You have the Right to Correct the personal data we hold about you.
iv. Opt-Out of Sales of Your Personal Data and Targeted Advertising (CO, CT, VA, TX, UT) – You have the right to opt out of the sale of your data. LaserAway does not sell personal data to third parties for monetary compensation, as defined by Virginia and Utah laws and therefore does not offer this opt-out right to residents of Virginia or Utah. Colorado, Connecticut, and Texas laws define “sale” broadly to include sharing for monetary or other valuable consideration. If you are a Colorado, Connecticut, or Texas resident and would like to opt out of the sale of your personal data, please make a request using the methods to exercise your rights listed above. NOTICE To Texas Residents: We may sell your sensitive personal data. This includes selling as is defined by Texas law, including to use your location to provide location-based advertisements.

Cookie-Based Opt-Outs for Sale and Targeted Advertising – LaserAway engages in online advertising practices (and certain analytics or similar activities) that may be considered “targeted advertising” under VA, CO, CT, TX, and UT state laws. To disable sharing through cookies set by third parties that may be considered targeted advertising under such laws, adjust your settings by navigating to the footer of our website and clicking “Manage My Cookies”. Please also review the Third-Party Advertising and Analytics section above for information on industry tools and device settings that may be available to you.

v. Right to Appeal (CO, CT, VA, TX Residents) – If, for any reason, you would like to appeal our
decision relating to your request and you are a resident of Colorado, Connecticut, Texas, or Virginia, you have the right to submit an appeal and can do so by calling 1-855-204-2924 or email [email protected]. Please include your full name, the basis for your appeal,
and any additional information to consider.
vi. Sensitive Data – If you are a Virginia, Colorado, Texas, or Connecticut resident, we will obtain your consent to the processing of any Sensitive Data (as defined by the applicable state law) we collect. If you are a resident of Utah, we will notify you at or before the time of collection of Sensitive Data (as defined by Utah law). Please contact us using the instructions above if you wish to opt-out of the processing of your Sensitive Data (as permitted by applicable state law).
vii. Opt-Out of Profiling in furtherance of legal or similarly significant effects – LaserAway does not process your personal data for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects as defined under applicable state laws.

b. Nevada. LaserAway does not currently sell your covered information as those terms are defined under applicable Nevada law. You may still submit an opt-out request and we will honor that request as required by Nevada law if LaserAway were to engage in such a sale in the future. If you are a Nevada resident and would like to opt-out of the sale of your covered information, please submit your request to [email protected]. Your request must include your full name, street address, city, state, zip code, and an email address so that we can contact if needed regarding this request. If you previously provided a phone number, it will assist us in making sure we identify you as someone who wants to opt-out. You may also be required to take reasonable steps as we determine from time to time in order to verify your identity and/or the authenticity of the request. LaserAway will respond to your request within sixty (60) days either confirming that your request has been processed or indicating that we need an additional thirty (30) days to complete the request.

13. Notice to California Residents

This California Privacy Notice is effective as of April 26, 2024.

This notice supplements the information contained in LaserAway’s Privacy Notice and applies only to California residents. This California Privacy Notice sets forth the disclosures and rights for California Consumers regarding their Personal Information, as required by the California Consumer Privacy Act of 2018 (“CCPA”), the California Privacy Rights Act of 2020 (“CPRA”), and any implementing regulations adopted thereunder. Terms (including defined capitalized terms) used in this California Privacy Notice
have the same meanings given in the CCPA, CPRA, and the associated regulations, unless otherwise defined.

Exercising Your California Rights

California Consumers have the right to request: (1) that we disclose to you what personal information we collect, use, disclose, and sell/share, including the right to request that we provide to you the specific pieces of personal information we have collected about you (“Right to Know”) (2) that we delete the personal information we have collected from you (“Right to Delete”); and, (3) that we correct inaccurate personal information we hold about you (“Right to Correct”), (4) to opt out from the sharing of your personal information to a third party for cross-context behavioral advertising (i.e. targeted advertising) (“Right to Opt-Out of Sharing”), (5) to opt-out from the sale of personal information (“Right to Opt-Out of Sale”), all subject to the meanings and exceptions set forth in the CCPA and CPRA. More information on each of these rights is below.

In your request, you must provide enough information to allow us to verify you are the person about whom we collected personal information, or their authorized representative. You must also describe your request with enough detail so that we can understand, evaluate, and respond to it. We can’t respond to your request if we can’t verify your identity. Making such a request does not require you to create an account with us, and we will only use the information you provide in a request to verify your identity.

Verifying Your Requests
We will take reasonable steps to verify your identity based upon the information you provide and the type of request you are making.

When you exercise your Right to Know, Right to Delete, and/or Right to Correct Inaccurate Information, we may ask that you provide us with information, beyond your full name, in order to verify your identity and fulfill your request. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request.


If you are an authorized representative submitting a request on a user’s behalf, please complete the applicable request per the instructions below. We will follow up to request a signed, written permission signed by the individual who is the subject of the request authorizing you to make the request on their behalf. The written permission must state your full legal name, the full legal name of the individual who is the subject of the request, and needs to be clear about the permission granted. Alternatively, you may submit a copy of a power of attorney under Probate Code sections 4000-4465. In either case, please also indicate in your email the nature of your request. The consumer’s identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. We may also ask the consumer to directly confirm with us that they provided you permission to submit a request. Please keep in mind that if we do not receive adequate proof that you are authorized to act on the consumer’s behalf, we may deny the request.

Right to Know, Delete, & Correct

California Consumers have the right to know what information we have collected about you (the categories and the specific pieces of information), the right to delete information, and correct information. If you are a California consumer and would like to exercise your Right to Know, Delete, and/or Correct please call 1-855-204-2924 or email [email protected].

In order to have us provide specific pieces of information, we will require a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request.
Please note that as part of the verification process, once you submit a request to delete, we may follow up and require you to confirm that you want your information deleted.

Right to Limit The Use and Disclosure of Sensitive Personal Information

Under the CPRA Regulations, a business must only provide the Right to Limit The Use and Disclosure of Sensitive Personal Information when such use is collected or processed for the purpose of inferring characteristics about a consumer, or does not fall under certain statutory exceptions, pursuant to CPRA §1798.121. LaserAway’s use and disclosure of Sensitive Personal Information is not used for such purpose and/or falls within the statutory exceptions, and we therefore do not offer this right at this time.

Right to Opt-Out of the Sale of Personal Information or Sharing for Cross Contextual Behavioral Advertising

California consumers have the right to opt-out of the “sale” or “sharing” of your personal information. LaserAway does not sell your personal information for monetary compensation, but as discussed above, LaserAway engages in certain online advertising practices (and third-party analytics and similar activities), which may be considered a “sale” or “share” for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration.

If you are a California consumer and would like to exercise your Right to Opt-Out of “Sale” or “Sharing”, please call 1-855-204-2924 or email [email protected]

To disable sharing through cookies set by 3rd parties that may be considered “sales” or “sharing” under the CCPA and CPRA, click here: Cookie Preference Center. In addition, the Digital Advertising Alliance also offers tools for California consumers to send requests under the CCPA and CPRA to opt out of the sale of personal information by some or all of the participating companies

Data Retention

We will retain all categories of personal information described in this California Privacy Notice for as long as it is reasonably necessary for the purposes set out in this California Privacy Notice, considering the time period reasonably necessary to: use the Services; exercise the choices and rights you have requested; comply with our contractual obligations; enforce our terms for use of the Services; and comply with legal and regulatory requirements. Except as noted differently on specific pages or apps, we retain your personal information while you have an account with us, or while you are using our services or continuing to visit us.

Users Younger than Age 18

LaserAway does not knowingly sell or share Personal Information of users younger than 18 years of age.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

California consumers have the right to not receive discriminatory treatment for exercising CCPA and CPRA rights. We will not discriminate against you for exercising your CCPA and CPRA rights.

Do Not Track

Some browsers incorporate a ‘Do Not Track’ (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them.

Notice of Financial Incentive

Under California regulations, certain programs we offer that provide benefits to consumers may be considered financial incentive programs. We may collect personal information from you in connection with these programs, e.g., such as contact information (name, email address, phone number) and certain commercial information (e.g., purchase history) for a number of reasons, including to administer the program, contact you with regard to your account (if any), to provide the benefits to you, to better serve you, and to fulfill your requests associated with the program.

To opt into the programs, you may need to provide certain information, register for an account and agree to the applicable program terms, or otherwise follow the instructions associated with that applicable program. Please also see the terms of the program you are joining for additional description of the program and any additional requirements. Participation in our loyalty or other similar programs is voluntary and you can withdraw at any time. To withdraw from the loyalty or other programs, please email [email protected]

To the extent that we provide a program that may be considered a financial incentive because the program is directly or reasonably related the collection, deletion or sale or retention of consumer personal information, the value is reasonably related to the overall value we receive from the personal information participants provide specific to the program minus the costs and expenses we incur in providing the program.

Personal Information We Collect

The personal information we collect about you will depend upon how you use the Services or otherwise interact with us. Accordingly, we may not collect all of the below information about you.

In addition to the below, we may collect and/or use additional types of information and will do so after providing notice to you and obtaining your consent to the extent such notice and consent is required by the CCPA and CPRA.

Other California Rights / Your California Privacy Rights

LaserAway does not share personal information with third parties for their direct marketing purposes (as defined by California Civil Code Section 1798.83) unless we give you choice (to opt in or opt-out) before sharing with those third parties.

If you are a California consumer and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request by email to [email protected]. You must put the statement “Your California Privacy Rights” in the subject field of your email. You must include your name, street address,city, state, and ZIP code. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.