Consumer Health Data Policy

Updated and Effective: March 31, 2024

This Consumer Health Data policy (“Policy”) describes our practices regarding the collection, use, and disclosure of Consumer Health Data, as defined by applicable laws in Washington and Nevada, collected by LaserAway, through or in connection with the website and any other services that post a valid link to this Policy (collectively, the “Service(s)”). This Policy applies to Washington and Nevada residents. By accessing, using, or otherwise interacting with any part of the Service, you consent to this Policy and any additional applicable policies and terms you may agree to which govern your use of the Service. This Policy supplements the website privacy policy. This Policy will govern in case of any conflicts of how Consumer Health Data may be handled exist between this Policy and our privacy policy. Please be sure to read this entire Policy before using or submitting consumer health data to this site.

Categories of Consumer Health Data We Collect and Purpose for Collection

LaserAway only collects, uses, and discloses Consumer Health Data as needed to provide you with the products or services that you request, with your consent, or as otherwise permitted by applicable law.

LaserAway collects the following categories of Consumer Health Data:

Click to view chart of Consumer Health Data categories

We may also collect Consumer Health Data in order to provide you with customer service, troubleshoot our services, improve the services, and to conduct other essential business operations that support the provision of the products (such as analyzing our performance, meeting our legal and compliance obligations, and conducting research and development). We may also use Consumer Health Data for other purposes for which we give you choices and/or obtain your authorization as required by law – for example, for advertising or marketing purposes.

Note that we separately provide privacy disclosures relating to the personal information we hold about you, please visit our privacy policy to learn more.

Sources of Collection of Consumer Health Data

We collect Consumer Health Data from the following sources:

  • From you, when you request health-related services, complete your registration with us, take the “Find Your Treatment” quiz, sign up for our email list, enroll into the loyalty program, or otherwise volunteer or share the information with LaserAway.
  • From your interactions with us, such as when you make an appointment.
  • From social media platforms and other sites, if you make your Consumer Health Data publicly available or if you interact with health-related content we post.
  • From our physician-owned clinics.
  • We may also infer or derive Consumer Health Data by analyzing other data, such as appointment records or purchase records.

Disclosures of Consumer Health Data

We may disclose Consumer Health Data to our physician-owned clinics, such as to provide you with the Services you request and otherwise as disclosed to you prior to such disclosure.
We may disclose Consumer Health Data with our data processors, service providers and contractors who assist us in providing goods and services to you. These companies may only use the data only as permitted by our contracts with them.

We may also disclose Consumer Health Data: (i) with your consent, (ii) in connection with a merger, acquisition, bankruptcy, or similar transition of assets to a third party, (iii) as needed to prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or (iv) to investigate, report, or prosecute those responsible for any action that is illegal under applicable law.

Note that we do not sell any Consumer Health Data without valid authorization from you.

Your Privacy Rights

Subject to certain exceptions, you may have the right to exercise the following rights:

  • Right to Access – including to know whether we collect, use, or disclose your Consumer Health Data and to access that data
  • Rights to Withdraw Consent
  • Right to Delete
  • Right to Appeal a denial of the above rights

You may exercise any of the rights described above by emailing us at [email protected], or by contacting us at (855) 204-2924. Note that we may deny your request if we are not able to authenticate your identity or locate your Consumer Health Data in our systems. We may request additional information from you if necessary to authenticate your request.

Changes to this Policy

We reserve the right to change this Policy at any time and any changes will become effective immediately upon posting on the Services, unless otherwise stated. We may also provide notice to you in other ways, such as through contact information you have provided. Your continued use of the Services on or after the posted effective date will constitute acceptance of, and agreement to be bound by, those changes to the extent allowed by applicable law. However, we will provide notice and obtain your consent if required. Note that you may need to consent to our new policies in order to continue to use the Services.

Contact Us

If you have any questions or comments about our practices regarding Consumer Health Data or about this Policy, please contact us at:

Telephone: (855) 204-2924

Email: [email protected]