To protect every patient's privacy and safety, treatment rooms are limited to the patient receiving treatment. Guests are welcome to wait in the lobby, and we ask that you arrange childcare ahead of your visit. Please note that pets are not permitted in our clinics, except for trained service animals.
We understand that some patients have unique needs. Exceptions may be granted in the following circumstances:
A parent or legal guardian may accompany the patient
A translator may be present with prior approval
A support person or medical aid may attend with prior approval
Approved observers may be present; patients will be notified in advance
To request an exception, please reach out to us before your appointment begins.
Minors under 16 years old cannot be left unaccompanied or unsupervised by a parent or guardian. Companions and guests are welcome to wait in our reception area.
Staff will notify them as soon as your appointment is complete.
If a guest is present in the treatment room without an approved exception, staff will politely ask them to move to the reception area. We appreciate your cooperation in maintaining a safe and respectful environment for everyone.