Downtown Los Angeles's Laser Hair Removal & Skin Care Experts

Thank you so much to Rachel for giving me recommendations and helping with my questions!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Exceptional service very welcoming I recommend LaserAway to everyone interested in looking your best 👍🏽

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had a great experience at LaserAway DTLA today. Everyone was really friendly and made me feel comfortable from the time I walked in. Shoutout to Rachel, the manager, for being really helpful and making sure everything went smoothly. I also want to thank Erica and Chris at the front desk. They were both friendly, patient, and took the time to answer all my questions without making me feel rushed. My nurse, Adrian was also great. She was very thorough and made sure I was comfortable throughout the treatment. Overall, really good experience with the whole team. Everyone was welcoming, helpful, and professional. I’d definitely recommend LaserAway DTLA.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Genie was great at advising me on which areas would benefit most from cool sculpting since I have lost a lot of weight and some areas were more skin than fat.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had such a great experience! Everyone was so friendly, welcoming, and professional from the moment I walked in. I really appreciated how attentive and knowledgeable the staff was. Overall, I’m really happy with my experience and would definitely recommend them to anyone considering their treatments!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Marisa was awesome, very friendly and knowledable

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Went in for my first laser appointment today, and Erica at the front desk was very professional and helpful every step of the way. She went above and beyond to provide great service and made my first visit easy and stress-free. The nurse who helped me was also very soft-spoken and gentle throughout the treatment, which made the whole experience even more comfortable.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had a great experience here. I came in for a facial and was interested in some other services. The staff was so helpful and explained, to a newbie like me, many of the services they offer. I'm glad everything that I want will be in one place! The clinic was neat and clean and very welcoming.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great service. Friendly staff!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

love the process here Genie was super great explaining everything and the stuff answered all my questions.The pain was minimal. Thank you guys ..

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

great job and very professional very nice

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’m thrilled with my laser hair removal results so far! Rachel and Asha at the front are incredibly accommodating and helpful. Nurse Stephanie is also very thorough and consistently delivers excellent results.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had the leg, Brazilian, underarm, upper lip and chin hair removal service with Genie and she was EXTREMELY thorough, thoughtful and had a great bedside manner. Erica at reception was very helpful and Rachel was very knowledgeable about specials. I had a really great experience at this location with the staff and will be back.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Amazing experience! Love it every time I’m here

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

⭐ LaserAway has become my happy place. I’ve been coming to LaserAway Downtown LA for a while now and I genuinely look forward to every appointment. I started with laser hair removal and then just… never left. Now I’m also doing Clear + Brilliant, Botox, and I just finished a CoolSculpting series. Every single treatment has delivered real results and the nurses make the whole process so comfortable even the ones that sound intimidating on paper. Speaking of the nurses they are the real MVPs. Professional, skilled, and they actually explain what they’re doing so you never feel in the dark. I’ve had anxiety about certain treatments before and they always put me at ease immediately. But honestly? Rachel the manager is the reason I keep coming back. She knows my name, she knows my goals, and she makes sure the treatments on my account are actually working toward what I’m trying to achieve. She’s not trying to upsell you on things you don’t need. She’s genuinely invested in your results. That is so hard to find. The front desk crew also deserves their flowers. Erica 💗, Asha, and Christian are so warm and helpful every time I walk in. Scheduling is easy, they always have answers, and they make you feel like a regular in the best way. This location on Francisco Street offers everything — laser hair removal, laser tattoo removal, Botox, Xeomin, Juvederm, CoolSculpting, body contouring, Thermage, Clear + Brilliant, Potenza RF Microneedling, HydraFacial, Rejuran, acne scar treatments — and it’s all done by licensed medical professionals supervised by board-certified dermatologists. Not a random pop up med spa. The real thing. 10/10, would recommend to literally everyone I know. And I have.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Always great experience here!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The service is always friendly

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I have been very pleased with my services! I have been coming for the past year and a half and everyone has been so kind and welcoming! Today’s services were done with Anna and she was so awesome! From the moment you walk in you are greeted with amazing smiles and great energy! Love coming in to get my services!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been coming here for years! Everyone is always so friendly and gentle. I’ll continue to come for my touch ups💞💞

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This review is solely for the purpose of shouting out Asha and Patrick! Asha, thank you for taking the time to thoroughly explain the services and helping me choose the treatment that was right for me. Thank you for taking the time to answer all my questions. Your patience, care, and attention made me feel like I was truly in good hands. Patrick, laser is always the most nerve-wracking part for me, but you made the entire experience feel comfortable and easy. Your energy was amazing, and your calm presence really helped ease my nerves. Thank you for laughing at my jokes, and for taking the time to make me feel at comfortable throughout the appointment.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I have received potenza, laser on lip and laser Brazilian. I’ve had great experiences with these and highly recommend this location! Prices are a bit steep, but appreciate everything.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had such an incredible time at LaserAway. The laser treatment was quick, smooth, and so much easier than I expected ; it was over before I knew it. After that, I got a HydraFacial that was honestly breathtaking. It was so relaxing that I actually fell asleep. My skin felt refreshed, clean, and glowing afterward. The whole experience was peaceful, professional, and genuinely enjoyable. I left feeling pampered and taken care of. Highly recommend to anyone looking for great results and a relaxing vibe. The receptionist, Asha and Rachel up front were incredibly helpful and welcoming. She made the check‑in process smooth, answered all my questions with patience, and set the tone for a great experience. Her kindness and professionalism really stood out.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The sweetest LaserWay team you’ll ever find! Asha and Rachel’s smile greeting you as you walk in is exactly what you need to turn any bad day around. Nurse Patrick is meticulous in his hair removal and I’ve been so happy with my results so far! Thank you DTLA team for all your care and attention to detail.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erica and Stephanie are amazing! They always make me feel comfortable, informed, and cared for. I leave every session feeling more confident and excited about my results. Highly recommend LaserAway and this incredible team!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

10/10 experience for my first time!! The staff are friendly, the place is clean, and they ensure that you are welcomed. The front desk staff are amazing Asha, Rachel, and the guy with the glasses (I am so sorry I didn’t catch his name). Would definitely recommend this place.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

everyone at this location is so sweet, tattoo removal going great

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Asha was really helpful in helping me book two spots for me and my wife! This location in downtown is not only convenient but they also have the best customer service! Everyone here are super friendly too! :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Kudos to Rachel and the rest of the crew! You guys made it really easy for me to go through this process. You are informative, professional polite. Keep up the good work.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway DTLA officially has me spending money I absolutely did not plan on spending because now I want EVERY treatment. I originally came in just for laser hair removal and after one appointment I was like… wait why is everyone here so nice and why do I suddenly trust them with my entire face? The nurses are literally the sweetest ever and explain everything without making you feel dumb or pressured. Nurse Geni made my treatment so quick and comfortable, and the front desk girls Asha and Rachel are so sweet— they always offer coffee, water, and somehow hype you up the second you walk in. It feels less like a medspa and more like visiting your friends lol. The clinic is gorgeous, super clean, and honestly dangerous because now I’m booking Clear + Brilliant next.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been coming to LaserAway DTLA for tattoo removal for about 4 months and I genuinely cannot say enough good things about the team here. I had no idea that tattoo removal is such a lengthy process but Rachel really took the time to explain the process and expectations. They recommend 16-20 treatments, and Rachel was honest that it’d remove the black ink but may only fade the colored ink. Personally that’s fine with me because the tattoo is small and I will be covering it with something larger eventually. I’ve been in to the DTLA clinic twice since purchasing my package and everyone here is professional but also super personable, which makes a huge difference in feeling comfortable about a quote uncomfortable procedure. Nurse Genie is AMAZING. She explained everything thoroughly and makes the sessions go by so quick. Pain is manageable and they even provide numbing before if you want. The front desk girls, Asha and Erica, always make me feel taken care of from the moment I walk in. They’re constantly checking if I need water, coffee, or a blanket while waiting. It’s the little things that make this location stand out. The entire clinic team is top tier and you can tell they truly care about their clients. Highly recommend this location if you want results and a great experience.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you to Asha for this amazing experience!!!!! Her service and hospitality was to a T!!!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Stephanie was very gentle during our laser appointment. The process was quick and easy. I was in and out in 12 minutes! The stress ball she gave me helped 😅 Erica at the front desk was efficient as well. I booked my next appointment quickly. No complaints!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Genie is the best nurse ever. Everyone in this location is super nice! Highly recommended

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) I recommend Laser Away if you see results. Erick and Erick are very kind. (Original) Les recomiendo Láser away si se ve los resultados Erick y Erick son muy amables

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Rachel Natasha and geni were super fantastic nice and did great job. Definitely recommend

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had such a great experience today with Stephanie! She was amazing, very patient and helpful throughout the entire process.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been going to LaserAway for over a year and have been very appreciative and ecstatic of every visit so far! Not only do I get great results and communication from my treatments from technician Genie (face, neck, and chest, and abdomen area), the staff in the front always know how to create a welcoming, warm, and friendly environment. I am graciously greeted at the front by the ladies at the front, Erica, Rachel, and Asha. Every visit they always keep me on top of the deals they are offering, making sure I’m getting the most out of my visits, and even the little gestures of offering me water and a comfy place to wait for my appointment. They will always have you covered for scheduling your appointments and make sure you’re getting a bang for your buck. Customer service is clearly a priority that LaserAway highly focuses with their staff. Genie has been my technician for many sessions now and always is quick but efficient in my treatments. Covering my face and body, she has diligently always covered her area with ease and makes it not as painful as it could be. Overall, I would highly recommend LaserAway to anyone who wants a comfy and secure place to get any parts of their face and body treated.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway in DTLA is amazing! Erica is always so helpful and informing me of all my benefits at LaserAway. My clinician is equally as patient and ready to answer all my questions. Love this location!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I loved it! It’s my first time and it was really cool they communicated really well told me what’s going to happen and what’s going to applied. I love it for sure willll come again !!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Very friendly. Very professional and the laser treatments have been very effective. Highly recommend

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

When they say it’s ‘mildly uncomfortable’ they actually mean it… I’ve had really bad experiences years ago that made me nervous about trying again, but I find certain body hair just really bothers me and couldn’t stand it. I actually laughed after my first treatment because I built it up so much in my head and it was so quick and painless and I’m out and ready to go about my day and I don’t feel like I need recovery time!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Such a positive experience! The whole team were great. Stephanie, Erica and Chris were especially helpful x

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My experience was exceptional. The front desk staff were both welcoming and helpful. Genie administered my laser treatment and she was great! Thank you all!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

First appointment, super easy “in n out”. Jennie was today’s nurse, very accessible and friendly. Shout to the front desk coordinator amazing welcoming and encouraging vibe.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great place to go to with great prices. Erica was so helpful and kind on helping me find a good deal. Erica was friendly, patient, and very knowledgeable. Good consumer service, fast and professional, Thank you queen 😊

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Love the energy and vibes!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The ladies was super nice, they offer you coffee water etc, aside from the service was awesome. ❤️

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great service. I love their customer service and friendliness!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve received Botox from many other places but no one compares to Genie at Laser Away! Genie also did my lip filler which is still looking great 2 years later! The front desk girlies are so welcoming and accommodating!! The large unit banks, points and discounts keep the prices really reasonable compared to other places. Once I found this specific Laser Away location, I’ve never been anywhere else!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Aure is the best love laseraway!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

So so pleased with their level of customer service both at this location and the one in Brea and the one in San Diego :-) I have been a customer with a survey for more than 10 years. Asha is the best. She is such a darling and helped with so much I had so many questions regarding what kind of treatments I wanted to get and she actually helped me exchange some items to receive the best price for the packages so overall a win-win. Thank you :-)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

the best service

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Ashana, and all are friendly staff! It was my first potenza/rejuran experience. They made me feel safe, comfortable and relaxed. Thanks, DWTLA team.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The girls are always friendly here

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Just amazing customer service everyone in there have beautiful soul, make you comfortable. Thank you all.❤️🙏🏽☺️

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The ladies were very friendly and got me checked out quickly. The nurse was very informative and professional! Thank you for your time!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Every time I come for my sessions it’s an amazing experience! Highly recommend this place for any beauty treatment!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I came in recently with a lot of questions and Erica was very helpful with easing my mind and explaining how everything works for me. Normally I’m hit with sighs and irritation because I like to fully understand what I’m getting myself into but she was sooooo sweet! I’ll be back and recommending to my sisters as well!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Clean professional and friendly

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This place is amazing love the vibes , staff are all super nice and helpful not to mention cleanliness of the office is at its best! thank you for making my visit here so welcoming and comfortable :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Laser away downtown was great. Asha and Dianne helped make the process smooth and easy.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Wouldn’t go anywhere else!!! They always do an amazing job :)))

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great LaserAway location Asha and the other team members are always so kind and helpful providing information and support if needed!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erica and Stephanie were so kind and helped me with pricing. They were amazing! I would highly recommend.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Friendly ppl

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Always a great experience! Asha was very helpful on my visit.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Omg. Amazing experience at LaserAway! The staff was incredibly friendly and professional, the space was super clean, and the treatment was quick and painless—I felt totally taken care of and can’t wait to go back.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Asha is so sweet and amazing all the staff is great

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Laser was quick and easy as usual! I would definitely recommend laseraway DTLA to others in the future! Thank you :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erica is amazing and such a lovely representative of laser away. Everyone there is so professional, including Dianne , Rachel, Asha and Genie!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The location is nice and clean. The staff are so kind and attentive. Asha and Erica are super kind and friendly.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Extremely professional and they always make me feel welcome! 😊

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I came in here nervous about getting lip filler with it looking natural and they referred me the nurse Angie she did such an incredible and amazing job. I highly recommend her. The lips came out supernatural And then i came back for second round with NURSE DIANNE SHE ALSO WAS GREAT!!! LaserAway

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

It was a great experience. Everyone is very nice

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway DTLA is hands down one of the best locations I’ve been to. From the moment you walk in, the team makes you feel welcomed, comfortable, and genuinely taken care of. Chris sets the tone with such a positive, professional energy and always makes the experience seamless. Erica is incredibly knowledgeable and patient she really takes the time to explain everything and make sure you feel confident in your treatment plan. Genie is amazing she’s gentle, reassuring, and clearly knows what she’s doing, which makes a huge difference. And Dianne is so warm and attentive, making sure every detail is handled and nothing feels rushed. The entire team works so well together, and you can tell they truly care about their clients and results. I always leave feeling happy, confident, and excited to come back. Highly recommend this DTLA location and this amazing team!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had a great appointment and in take process. Thank you to Debbie , treatment specialist for walking me through the process. Finally getting laser hair removal treatment

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

awesome nurse and friendly front desk best service ever

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Everyone is very helpful, today George helped me getting me all set and renewing my points. All the nurses are fantastic as well.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Diseray did a very good job on my Hydrafacial. It was very relaxing and I felt renewed after. Erica was very nice and helped me get all checked out.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Staff was so nice and helpful! I wasn’t sure what my entire package entailed and my nurse Diane was super educated. Can’t remember the front desk persons name but he’s the literal best!! He got me set up for my next appointment and made me feel right at home. Can’t wait to come back!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My experience at DTLA laser way was AMAZING. Justice, Dianne & Jorge were soo amazing!! They were accommodating Justice in specific made sure to check up on me and made sure i got the best deal possible. Love this location will be coming back!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I'm going through the tattoo removal process, and today Dianne was very kind and answered many of my questions. I highly recommend her.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The service was amazing and they kept me comfortable the whole time! :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The BEST place for laser hair removal and facial services been going here for YEARS and they have never let me down! Love this location and the exceptional staff!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been coming here for my treatments and every visit is consistently great. The front desk team is friendly, welcoming, and always makes check-in super easy. The nurses explain everything clearly and make sure I’m comfortable the entire time. The clinic is clean, organized, and runs on time, which I really appreciate with my schedule. I’ve seen great results already, and the staff always gives helpful guidance on what to expect and how to get the best outcome. Overall, such a smooth and positive experience every time highly recommend LaserAway DTLA!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The staff is friendly and professional , I had facial hair removal. The sessions are very quickly, I'm getting very good results. and I fiel great for that, so I recommend this location

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Shout out too Dianne and Erica for the excellent customer service. I recommend this spot 100%.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had such a great experience at LaserAway! Erica Justice and Dianne were absolutely amazing so professional, friendly, and made me feel super comfortable throughout the entire process. They explained everything clearly and really took the time to make sure I was taken care of. I highly recommend this location and will definitely be coming back. Thank you both for the excellent service! 💫

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Amazing service, thank uu Erica, Justice, Dianne.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had the best experience at LaserAway Downtown LA! Genie was my RN and she was amazing… super patient, kind, and explained everything step-by-step. I went in to dissolve my lips and she made the whole process way easier than I expected. Definitely going back to her when I’m ready to fill again!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you Stefanie and Gorge the best ❤️

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erika was super kind and explained everything so well, and genie was really quick and professional, i had such a great experience and i would definitely recommend dtla laseraway.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been a customer of LaserAway for 5+ years.. Used to go to the one in Beverly Hills, but came to the DTLA location for the first time tonight for more Xeomin. Erika was so nice and the nurse took the time to ask about my previous Xeomin treatment and recommend areas to add more. It was painless and quick. The only con was I didn’t know where to park, so I parked in the Fig parking structure and it cost $13 for 30 minutes.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

While laser hair removal is slightly painful but worth it. It’s always nice to come in to this location. Being welcomed and treated nicely by the front desk and the person doing the procedure. I love how sweet and kind they are. Erika, Justice and Gini have the greatest welcoming warm attitude. I recommend not only the hair removal procedure but the location too. Thank you for the great experience.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Love this location!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The staff are very nice and knowledgeable. I had a wonderful consultation and can’t wait to see the benefits of my membership 🫶🏾 thanks George and Gina

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erica ,Genie and Gorge were awesome!!! I love 💕

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you so much! Erica & Justice greeted me with a warm welcome, and accommodated me with everything I need! Also Stephanie did my Laser tattoo removal, she was great and very informative during the whole process! 10/10 recommend this place! <3

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) Excellent service, super friendly treatment. I loved how Jorge helped me with my package ☺️ (Original) Excelente atención, un trato súper amable me Encantó como me ayudó con mi paquete el amigo Jorge ☺️

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had a wonderful experience at LaserAway! I recently had laser treatment on my neck and a hydro facial, and everything from start to finish was smooth, professional, and relaxing. The hydro facial was especially amazing—Genie did such a fantastic job! It was incredibly relaxing, and my skin felt so refreshed and glowing afterward. She made me feel comfortable and pampered throughout the entire process. Also, a big shoutout to Erica at the front desk! She’s always so welcoming and kind—her positive energy makes every visit even better. Highly recommend this location for anyone considering laser or skincare treatments. The team truly cares and makes you feel at ease every step of the way!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Justice is amazing… very pretty n charismatic!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

genie justice and erica were so awesome and helpful very sweet girls

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you for the wonderful laser hair removal treatment, my expert Diana was so sweet and she took care of me and my needs. I felt heard and the results are great! I love talking to the friendly receptionists too. I feel welcomed!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Jorge has been great at getting me a last minute session I desperately needed! He was so accommodating and offered me a great opportunity to get what I wanted on such a short notice! Amazing staff!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great service and both front reps Jorge and Erica here are great and walked me thru everything and got me scheduled really fast

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I like this place very awesome! I'll be there today again for treatment! Thanks alot 😍

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

George at the DTLA location worked extremely hard with Erica at the front desk in trying to fit me in the very busy Sunday schedule, despite extremely short notice. 10/10 here, great experience with both the clincian Jenny for the hydra facial, and the scheduling. Would definitely come again!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

quality service, professional and friendly staff. Special thanks to Jenny for her exceptional attention and kindness.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erica is always so helpful, amazing service looking forward to my treatments!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erika was so pleasant. She seemed to genuinely care about putting me at ease and ensuring that I had a lovely experience at the DTLA location.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My experience at Lasersway was amazing. Erica and Justice were so nice and kind at the font desk. Loved them. I also may nurse Genie she did a great job. I will definitely be back.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I had such a wonderful experience at LaserAway Downtown! From the moment I walked in, the atmosphere felt warm and welcoming. Stephanie, my clinician, was absolutely incredible. She is so kind, knowledgeable, and genuinely invested in her patients. We chatted the entire time about my treatment progress, skincare recommendations, and even human development overall. She made the appointment both informative and enjoyable. truly such a joy to be around. I left feeling confident and well cared for. I also want to highlight Erica at the front desk. She always greets me with a big smile and is ready to assist with anything I need. She’s quick, informative, and makes the check-in and scheduling process effortless. Overall, this LaserAway location is fantastic. The staff is exceptional, and the level of care they provide is unmatched. Highly recommend!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This place is fabulous and the receptionist Erica is so sweetheart and nice. The nurse Angie is so well with laser hair removal. I recommend this place 100%

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great results!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I was honestly so nervous walking in for my first laser hair removal appointment, but Erica immediately made me feel at ease. She was incredibly kind, patient, and genuinely comforting—like talking to someone you’ve known for years. She answered all my questions without making me feel rushed or silly, and her calm energy really helped take the edge off. You can tell she really cares about the people who walk through the door. I left feeling so much more confident and excited to continue my treatments. Couldn’t have asked for a better experience!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been coming here for a couple months now. I’m getting full face/underarm hair removal and I’m half way through my session and so far it’s been a great experience. Every time I come it’s been a different Tech but they’ve all extremely sweet and they really seem to know what they’re doing. Angie I’ve gotten a couple times and she’s amazing. Also the receptionist Erika and Justice are always super friendly and welcoming. Overall all they have an amazing staff. To anyone wondering if it’s worth it, it %100 is I used to be really insecure of my facial hair but now i can’t even remember the last time I had to pluck or shave and I still have 5 sessions to go! Definitely coming back for the rest of my body!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Genie is an amazing nurse! She is knowledgeable and personable. I truly feel like I have a friend performing my laser hair removal treatment. Going to Laser Away is one of the best decisions I’ve made for my hair removal, skin, and confidence!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Everyone is great experience has been good

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you for the exceptional service Erica!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Excellent staff! Kind, professional and efficient!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

George has been an exceptional help with educating me on my skin care and has encouraged me to take specific regimens. Thank you so much! Great customer service.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

caring laser away took the time to answer all my questions and make me feel comfortable

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I recently had the pleasure of receiving laser hair removal treatments from Erica at Laser Away in Downtown La, and I cannot recommend her highly enough! From the moment I walked through the doors, Erica made me feel welcomed and comfortable. Her warm and friendly demeanor immediately put me at ease, which is so important when undergoing any kind of personal treatment. What impressed me the most about Erica was her extensive knowledge and expertise in laser hair removal. She took the time to explain the entire process to me, addressing all my questions and concerns with patience and clarity. It was evident that she genuinely cared about ensuring I understood every aspect of the treatment, which greatly alleviated any apprehensions I had. Throughout the treatment sessions, Erica consistently demonstrated exceptional professionalism and skill. She was incredibly accommodating with scheduling and always worked to fit me in, even during busy times. Her attention to detail was remarkable, ensuring that no area was missed in the process. I was amazed by how effective the treatments were, and much of that success is thanks to Erica's careful approach. Moreover, Erica's friendly personality made each visit enjoyable. She always had a smile on her face and made me feel like I was more than just another client. Conversations with her were engaging and uplifting, which made the treatment sessions fly by! She truly goes above and beyond to create a positive atmosphere and forge a connection with her clients. Thanks to Erica's expert care, I am thrilled with my results! I can confidently say that my experience with laser hair removal has been transformative, and I owe a significant part of that to Erica's hard work and dedication. She is an exceptional employee who embodies the highest standards of customer service and professionalism. If you're considering laser hair removal, I wholeheartedly encourage you to book an appointment with Erica. You will not be disappointed! Thank you, Erica, for all your help and for making this journey a fantastic one!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I talked to Debbie for my consultation, and she was amazing! She was very patient and answered all my questions. Debbie explained everything step by step and helped me understand the process. She was kind, calm, and really supportive. I’m so glad I talked to her and would definitely recommend her to anyone who needs help. Thank you, Debbie!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Awesome experience!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Debbie was so considerate, sweet and helpful through my consultation. She did everything she could to make it possible for me to start my journey to feeling more confident in my own skin! She made the whole process super easy and immediately found an appointment that worked with my schedule. Thank you Debbie! 💕

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Debbie was so sweet, professional and patient. She walked me threw all of my options and empowered me to make the best decision for me. It's my first time receiving this treatment, Debbie made it easy to understand and painless. She even saved my date to check in on me after my procedure. Thanks Debbie 🫶🏾

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Excellent customer service

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’ve been wanting to do laser hair removal for a while and wasn’t sure about the way it worked. Elena, who helped me in my consultation, was very patient and walked me through the process. They are very flexible and open to hearing out your requests as well as answering any of your concerns. I am excited for my journey

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Elena totally made me, a newbie, excited about taking the plunge and signing up for my sessions! She was warm, professional, super attentive and gave me a really good package deal for my birthday! Loved feeling seen and heard.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Erika and Dianne were extremely friendly. I love having my services here!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Thank you for the wonderful service everytime I come in!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Lorena was very helpful! She answered all my questions and made the process very smooth by explaining everything so well. Excited to get this process started and see my results!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Elena was very welcoming and extremely nice! She assisted me in the enrollment process and explained/educated me on the laser procedure. She was very thorough and helped me answer any questions that I had. She was so excited with me once I signed up for my sessions. So far, it’s been a great experience!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Ms. Elena was amazing, very informative and insightful. She calmed any worries I had in getting laser hair removal. I feel more confident about my decision to get laser treatment now.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Amazing work happening here. Erica and George in reception are amazing and polite. Dianne and Genie are great nurses here and are well informed on the procedures done.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Amazing service! Totally recommend

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Ming & Jessica are amazing!! Literal sweethearts!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Today I visited LaserAway, Downtown LA and my experience far exceeded my expectations. To Jessica, the warm individual who helped me at the front desk, I had no clue angels work there. She was so effortlessly inviting and eager to answer all of my questions. Her passion for people eased my nerves instantly. Ming also displayed a willingness to go above and beyond as she kindly assisted with multiple patients. The front desk staff is passionate about the work and well-equipped to assist. After verifying my treatments, I met Genie and she is so kind as well! The process was fast and much less painful than waxing, and Genie ensured me comfort. I felt so relaxed and safe in the hands of Ming, Jessica, and Genie. I am looking forward to my results! My only regret is I waited too long. I’ll forgive myself though! Just call and book an appointment.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This ladies are amazing , best costumer service ever! Thank you 🫶🏼

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Getting RF micro needling and laser hair removal at the Downtown location . Loving it, have seen great results for both!! Really recommend LaserAway! Jessica has been very helpful as well, love her !!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I've been getting laser treatment from DTLA LaserAway and the staff have made it a good experience. From the moment you walk in you're greeted with a big smile ( it's genuine) and all the staff are helpful. Everyone takes time to answer any and all questions. Any cosmetic treatment can be invasive, but the staff really ensure they make you feel at ease.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Welcoming staff, quick service. Highly Recommend.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love getting my treatments here. The nurses are the best! Pain free. They have been very flexible with appointments. 😀totally recommend 👌

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love LaserAway DTLA! My hair removal treatments have been going great, as well as my clear and brilliant. Jessica in the front is so knowledgeable and sweet! Genie, Dianne and Angie are AMAZING clinicians and they take their time to make sure you are getting a proper and effective treatment. Cannot wait to continue treatments!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Lady was so helpful and caring throughout the whole experience! She truly put my concerns and personal needs into play when going through the process. I was heard and cared for and it made everything that much better

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great and easy process! Jessica always makes you feel welcome! She has always a positive attitude and makes sure you feel comfortable with the process !!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Absolutely love this location! I have never had a bad experience here. From the second you walk in you are greeted like you're an old friend and you're made to feel that way from start to finish. Anytime I see Laseraway pop up on my caller log I know I can expect Jessica on the other end with the best attitude and ready to take care of my Laseraway needs!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The LaserAway in downtown is honestly the best place to come and get your laser treatment. They have the best staff and the nurses here are amazing. I had horrible experiences at the other locations and the staff here in downtown always took care of me and fixed any issues I had. They gave me the best experience since it was my first time getting laser hair removal and cool sculpting. The nurses always take their time and explain everything to you. I will continue to come and get my treatments here.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Friendly professional staff. Nurse Angie explained and answered all my questions.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Nurse Genie, has been detailed oriented and has always communicated what to expect during the service. This level of customer service is much appreciated given this being my first electrolysis experience. Very comfortable and confident in my experience with Laser Away!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love this location because of Dianne, the best Registered Nurse, she has been taking care of me through multiple procedures. Her expertise, compassion, and dedication are truly remarkable. She consistently goes above and beyond to ensure that I am comfortable and well-informed about every step of my treatment. Her kindness and professionalism have made a significant positive impact on my self care journey. And Erika, the receptionist, is always so nice, helpful, and attentive. From the moment I walk into the office, she greets me with a warm smile and ensures that all my appointments needs are promptly taken care of. Her friendly demeanor and efficiency make each visit a pleasant experience at the DTLA location.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Angie has been one of my nurses for my laser hair treatments here at LaserAway DTLA. She works very efficiently and makes you feel extremely comfortable. I saw my results after the first session, and have been happy with all my results.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I just had my first laser appointment ever on 05/22/24 and I was initially a bit nervous but my entire experience was so seamless, the staff took all of my worries away. Jessica at the front desk was soooo lovely and knowledgeable about their services and helpful with all of the questions I had. They're having a sale at the moment, so naturally she was upselling and I'm fine with that as it's part of her job to do so. Good for her because she actually got me, the sale is too good to refuse haha. Once I got into the room with Nurse Angie, she was really great and made me feel comfortable in this totally new process for me. She even gave me good advice based on what she overheard me speaking to the front desk woman about if I were to decide to add on those services. From top to bottom, the customer service was great and I'm excited to start seeing results as I continue through the process. :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I would recommend them 110%. Staff are very nice and friendly. No waiting period I went in right away.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great experience! Fantastic team members led by Chris shown extra care by attending to customers needs! I can’t stop praising Crystal for her amazing personality and knowledgeable skills! Guys, you ROCK!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Dominique was great! I looooved my facial

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Camille was great doing her job.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Camille is amazing and such a wonderful customer service oriented. She's part time and really wish she'd be available when I want her, but overall, clean facility, quiet area and wonderful customer service. Highly recommend.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This location has adequate parking locations and is a clean and presentable facility. The staff and nurses are courteous , friendly, and professional.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My favorite place to go for removal, I have sensitive skin and shaving always been a problem, I just started my treatment and it’s been a great experience so far! And the staff are very friendly and welcoming, I totally recommend it to anyone who wants to have a little change in their life. Thank you guys!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

So for starters I was happy that the place was well maintained and it felt very clean and looked very nice, more on the high end side. My results are going good as for others it’s different. I was pleasantly surprised by how friendly and welcoming the front desk staff were, especially this young lady named Jessica. I do recommend if you are looking to do laser or even just curious that you check this spot out (:

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Everyone is very professional and friendly I ll definitely recommend this place to friends and family or if anyone is looking for a professional personal this is the place 👍

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great location! Helpful staff and quick and easy experience for all laser removal needs. Lots of summer deals as well.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This location is so great! My treatment is going well and I’m seeing results. The staff is so nice and understanding, honestly better than a different location.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love this place come here for all my needs office nice n clean very friendly staff just love them all

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Love this place for the convenience and the. Friendly staff.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Jessica did a excellent job today. She assisted me over the phone and was very proffesional. My wife was able to buy the service she wanted at a great price. Looking forward to coming in to get the treatment done.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Jessica the sales rep was great. She is friendly and energetic. She gave me great service along with affordable pricing. I was able to get my girlfriend the package she wanted. I will be recommending her and the store to friends and family

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Love laser away it’s so easy and fast the nurse are very professional and warm and welcoming I highly recommend this place they will take great care of you!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My wife came in and got her lips done . She looks stunning and was very happy with the work….thanks Jessica

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Jessica is always so helpful and informative! The team here is the best!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Front desk so friendly, the laser specialists themselves are always so nice, knowledgable and make you feel completely comfortable. As someone with PCOS I highly recommend laser treatment for that tough hair, absolutely wonderful results!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love this location, they are all very professional, they listen to your needs and give you the best advice to always look beautiful. every month láser away have excellent promotions and discounts. definitely the best option to always look beautiful. Friendly staff. Love this location.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I moved here in January and immediately got my work done here. Everyone’s so sweet and nice. I’ve gotten Coolsculpting, laser hair removal and will be getting more here! Much love!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Professional care, respectful and responsible staff l. Greatly appreciated!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I've had four laser hair removal sessions and love the results so far! I can see my hairs thinner and grow back very slowly and not at all in some spots. Tho location in DTL is great and they have really great staff who is friendly and can guide you to get the best results. Jessica at the front and the rest of the staff is so great, thank you!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Been coming here for a few years for Botox and the DTLA location is my favorite, staff is always so welcoming. I like how efficient they are with scheduling appts and squeezing you in when their schedule allows.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Been coming here for a few years. It’s been great. Always with the greatest welcome and work on your schedule.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I've been coming to the DTLA location for a year and a half now, and I am very pleased with the results of my skin's tone and texture. I a procedure done and went so wrong elsewhere on my skin ( not Laseraway), and Laseraway DTLA has been helped correct and reverse the results of that bad treatment with the Clear & Brilliant. I LOVE this procedure! I'm just as pleased with my hair removal. It's still ongoing, but hair has stopped growing in certain areas treated, like my armpits and bikini area. Jessica is so Amazing and is always super sweet and so helpful! So is the rest of the staff up front and the clinical staff! Sorry for not remembering all your names, but are just as welcoming, nice, and helpful and professional! I'll be 50 this year, and when people ask me my age, they never believe me. I've been told I look 40 and younger even!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Omg! I have never been so happy walking away from a laser away establishment. Jessica at the downtown LA location was amazing! Her customer service is superb! She explained the pricing so well and educated me on why returning for my appointments consistently is important! Thank you for the education and for the excellent and accommodating customer service! So happy to be coming back!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I usually don't write reviews but to say I've been enjoying my treatment with this location is an understatement. I was hesitant from hearing bad stories but was well informed and felt comfortable with staff to go through with my treatment. Do not regret at all! Everyone is so greeting and make me feel beyond welcomed, especially Jessica. Will continue to come back here!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love this location and the staff. My favorite person is Jessica. She’s amazing and always makes sure I have everything I need from product to future appointments. Extraordinary customer service! Thank You!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Staff was super friendly thanx Crystal made an awkward situation as comfortable as it could be.#DtLARocks

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Today I went to LaserAway Downtown LA to get lip fillers. As soon as I walked in through the door, I was greeted with a smile by Mauricio. He was so sweet, complimented my jacket and made me feel welcomed right away. Waited no more than 10 min in the waiting area and then Mauricio escorted me into a private room where I was given a generous amount of numbing cream. As I waited for the cream to take affect, I sat comfortably in a cushioned retractable examination chair and watched a movie. Shortly after, I was greeted with enthusiasm by Nurse Nathalie and was escorted to another room, where Nurse Genie was present for observations. Nurse Nathalie took her time in explaining the process, was thorough with her examination, and talked me through every step. Nurse Nathalie was attentive, confident, and calm, but most of all, receptive to feedback and would apply it immediately! Nurse Genie was proactive, gave helpful tips & suggestions, gently wiped my occasional tear down my cheek with care, and was overall, encouraging to both Nurse Nathalie and I! I was constantly being checked up on, reminded to breathe, and updated on my progress. The session was so smooth, I was in and out within 45 min! Altogether, I had an amazing experience and I highly recommend this location for your needs! Beyond happy and satisfied with how JUICY & POPPIN’ my lips look! 👄Thank you so much LazerAway DTLA for the wonderful service!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Best experience by far! Jessica did my lip injections and was the absolute best! Made the whole process easy and comfortable. 10/10 will recommend to all family and friends

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had a great experience here as the staff is friendly along with the store being nice and clean. Jessica helped me start my tattoo removal process. Her customer service was awesome and was able to get me a great deal. I will be recommending my family and friends.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Jessica was great! She consulted with my girlfriend and helped us choose the best package without making things complicated. That’s a huge thing for us. Thank you Jessica!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Asha is amazing!!!! The staff at the LA location are amazing! From the front desk to the nurses. The front desk staff is so welcoming and sweet and I feel like I have known them for yrs! I have genuinely seen results in my procedures and that is why I keep coming back. Definitely recommend this place for all your laser & beauty needs!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I started a few months ago and I can see the results already, thank you

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Been coming for a year to this location and I’ve always had a great experience! The staff is always friendly, accommodating and gets me in and out in 10 mins or less! I never have to wait for long in the waiting room and am always told about special deals! I’ve moved and switched to the Sherman Oaks location and am missing the great service from this location!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Read the consent forms while on the phone with the rep and don’t let them convince you to just check all the boxes. My situation: The rep did not inform me that being prone to keloids was an issue but while I was reading the consent forms I saw one that was a warning about Keloids and inquired about it. Ultimately my solution, knowing that I’m prone to keloids and being unsure if the laser would cause keloids, was that I’d wait to be cleared by a doctor 1st because I do not want my skin damaged. The rep was a bit annoyed but what bothered me is that she had no concern or care about me being cleared by a doctor first. Her response was, “they do the procedures only based on what the patient says and if I’m prone to keloids they can’t see me,” which felt like I was some what being pressured to just sign and give consent, “or else.” From my perspective if they want to remove any chance of liability wouldn’t a patient being cleared by a physician be a necessity and ideal? I also asked about botox, and after asking for 2 pictures but no in person evaluation, she immediately sent me an invoice to pay before booking an appointment but this time she didn’t mention the consent forms. It seemed as though the primary goal was to secure my money before I read the consent forms, which honestly raised a lot of concerns, and made me realize I need to do more research about the company and procedures 1st because the consent forms and the rep not being thorough made me doubt their process.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Nice location and friendly staff. :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I have done both laser hair removal and clear and brilliant treatments at this locations and I’m absolutely thrilled about my results! I get compliments on my skin literally daily! DTLA clinic staff is amazing, especially Marco is always so sweet and helpful. I’m definitely a customer for life! Love LaserAway!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Had a great experience. The facility is beautiful and all of the staff is very pleasant. I have already referred 2 friends. Tip: Park at Fig and 7th, you can validate at target :)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The receptionists are nice and technical staff attentive.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Danielle was hands down the best there. She was super gentle and sweet. I was really nervous but she helped call my nerves down. Thank you so much and I cannot wait to be back and have her help me!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The experience I had here was great! The staff was super friendly upon arrival and nurse Danielle was awesome. I cannot wait to come back and get more services; I for sure will be recommending to friends.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I have love my results so far, as a male I thought i would se limited results, however, the progress is great and I’m not even close to being done yet! Always clean and the staff is friendly 100% recommended.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I got laser hair removal on my neck and it was great! I have been trying to find the right service and so happy to have found Laser Away. Their staff was so helpful and really made the experience incredible. I had nurse Tamika, she was amazing!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I love this place! TAMIKA (I hope I spelled her name right) is so lovely and welcoming. She did my Juvederm XC and let me tell you she did a fascinating job! She is very professional and confident about how she works. I felt very comfortable with her doing my Brazilian. I hope I get her for my next session because she satisfied the way I wanted my treatment. It felt like she knew where to laser as if I was doing it myself. The receptionists are so friendly and they listen to what you need and don’t make you feel like they are trying to sell you something you don’t need. I received a good discount for my treatment. Overall the visits are always spectacular. Cant wait for my next!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Very attractive people here and professional

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The staff here is excellent in every way! The services I receive have been a life changer and has given me hope lol. With only 3 sessions of clear & brilliant so far, I have gotten results that a year of different products hadn’t given me! I would refer ANYONE to visit LaserAway and try their services!!!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

They made me feel very comfortable. Not only were they very professional, but they also made me laugh while I was going through the more painful parts of the procedure. They let me take breaks if needed, and I will definitely be going back for more things!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Just had Thermage on my face. Has a great experience in the DTLA office with Chelsea and her crew. I will say, definitely NOT painless but I’ve seen the after effects on friends and we’ll worth a couple uncomfortable hours. Chelsea was lovely and very professional, she explained every step along the way and I’m very excited to see the effects in a few months! Highly recommend!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I go to the laser away in Brea and everyone there is always so helpful and friendly. I have 3 procedures going on right now two are hair removal and one is a tattoo removal and so far my results are exactly what was told to me in my consultation. I definitely recommend this place for hair and tattoo removal.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Amber was awesome! She helped me yesterday at my laser hair removal visit on 4/30/19 at the Brea location. She explain all the steps and what she was doing during the process. It was fast and pleasant visit.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

It was very quick!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This is about my most recent visit to Laser Away brea for laser hair removal. Shadi is awesome. The nurse (I couldn't get her name) was great. Through out the treatment she was focused and also did small talks when she felt she need to divert my attention as she was working on some sensitive areas of my body. I will write a review after my every visit to provide insight to all about my experience with laser away. Thanks

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Laser-Away I am So Impressed!! They take such precautionary measures to make sure that the services that they provide are safe and will work for you without complications. My first appointment went very well. I was made to feel comfortable. And it was quick, painless and my nurse Sarah, couldn't have been nicer. I look forward to the remainder of my appointments, and for scheduling new services. Thank You So Much Laser-Away!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LOVED how easy and nearly painless the process was! I got a great deal by taking advantage of their end of year discounts on treatments. After years of waxing, I am SO surprised by how fast the process is each treatment and it is much less painful than waxing. Best of all, no soreness after you leave! I would recommend to anyone.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Friendly Staff!!! Great serviced at reasonable prices!! Park across the street under the bridge!!! Meters Parking!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Working well for laser hair removal — seeing real results ⭐️

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) Excellent service and thorough information. (Original) Excelente atencion y cuidadosa informacion.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Vibes are definitely off at this location. Specifically with the male receptionist Chris, like eww so condescending. Aside from that, I loved the nurse who did my Botox loved her! UPDATE AFTER VISIT: I was so over LaserAway after my interaction with him. I was going to go elsewhere for my juvederm filler but Jae and I spoke about it. I just really would much rather avoid that man by all cost! I’ll give it another go and this time I’ll do a video review 🩷 let’s see how it goes! If it’s bad like my first visit I will NEVER give this pace a chance again.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

To save u time....the platinum lazer package costs $3,894 for 8 sessions of Lazer Hair Removal Treatment for the legs, under arms and brazilian

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Wayy overpriced! They were very pushy to get you to buy a package. They were calling me and texting me too. I went to La Rev Med Spa in Pasadena instead and I couldn't of have been happier.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Given them 2 stars because even thought they were very nice when I ask to cancel my whole treatment before it even started they claimed they did but my account kept getting charged. I called the actual financial company and they told me they were never told about any cancellation. Be careful when dealing with them.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Staff and nurses are quite personable and professional. Jessica and Chris are excellent at the front. Chris will call you immediately after a survey, which can come across as confronting or responsive. I had a bad experience with one nurse, but Jessica immediately set up a redo session - and I was never matched with the nurse again. They were also responsive when I gave honest feedback about the upselling. However, it is the business model. Nurses Angie and Melissa are excellent. Staff did change my appointment without notifying me of the changes before inputing it into their computer - twice. Shifting the appointment by 15 minutes was not too much of an issue except I made the appointment to work with a specific, trusted nurse. A completely different nurse was sprung on me at the appointment. The sales and pricing practices are aggressive. The service is generally good, but the constant selling is intense. Overall what makes their practices uncomfortable: They do not give you a price until you contract for services. They do not tell you up front how many sessions your package includes, before you purchase. They give a range. They will try to sell you multiple other packages before allowing you to learn whether the service you have already paid for works or can verify there are no adverse affects. When you break down the per session cost after their discount, each session costs significantly more than the going rate for Los Angeles. Additionally, they will change your appointment in their notification system without consulting you.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Done with my all of my sessions … I spend a total of 5,000+ on facial hair removal, clear and brilliant, Botox, etc. The facial hair laser was the worst. I did 10 sessions to remove my hair (specialist recommended 10 sessions) & it looks the SAME! I won’t come back it’s overpriced & some procedures don’t even work.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

So I always wanted laser removal and when I saw this as for a discount from laser away I signed up . I got a call probably a few hours after or the next day I can’t recall. Anyways, I went to the downtown location on 810 San Francisco and the staff was nice and I did 8 treatments. however, after my last treatment my hair grew back so fast and even though it’s been less hair there’s still a lot of hair as though I never got laser treatment. I got the full Brazilian and under arm package for about $2,000. My Brazilian area is still full as though I did not get laser treatment. Now I know laser treatment is not permanent but the way they explained it to me was not the results I got. So I had to pay off that loan this month and I’m still not satisfied :/

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Great staff always helpful and friendly, but do not finance with Ally Lending they charge you interest even if you have the 12 month promo. I recommend you pay out of pocket.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I inquired about pricing yesterday over the phone they told me to send pictures of the tattoos I wanted removed they said in the meantime as the nurses review the tattoos and how much it would be I can fill out forms through a link I was actually instructed on which boxes to check where to sign which blue button to push and everything I never knew they would take out a loan and have it charged immediately as if I already had received services, mind u I haven’t even stepped foot in a laser away at all do not go here they will try and make u pay for this loan and gaslight after when u tell them u never knew what you was signing up for also the appointment was scheduled for Thursday this week an we are barely on Tuesday how did they charge already $5300 to the loan company that’s insane. They are doing fraud do not trust this place!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Stay far far away!! They will trick you into financing with them through Alpheon and it’s a scam! The laser doesn’t even work. My tattoos are still here, I’m 10k in debt (for something that cost only “3k” and my hair is like I never even got laser. Run away!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) This clinic offers GLP-1 treatments for 1,180 for 3 months, but I get the treatment through Friday's company for 699 for 3 months. This clinic charges expensive GLP-1 treatments; they gave me the treatment for 1,180 for 3 months and I didn't see results. I then got the treatment through Friday's for 699 and I did get good results. (Original) This clinic has glp-1 treatments on 1,180 for 3 months and I get the treatment with Friday’s company and the cost is 699 for 3 months . Está clínica da los tratamientos de glp-1 caros ami me lo dieron a 1,180 por 3 meses y no tuve resultados y agarre ese tratamiento con fridays y me salió a 699 y si obtuve buenos resultados .

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway has been one of the most disappointing experiences I've ever had as a customer. The pricing feels inconsistent and nontransparent. During the consultation, I was quoted a price, offered multiple "promotions," and pressured into signing financing agreements. I later discovered that an additional loan had been opened during an in-person visit. Fortunately, I was able to get that second loan canceled. After only three treatment sessions, I am still responsible for more than $3,000 in payments. Due to the poor experience and lack of confidence in the services, I requested to cancel my remaining treatments. However, I was informed that I would still be responsible for the financing balance despite not completing the full package.My experience with the sales process was particularly concerning. It seemed that representatives were focused on closing the sale rather than ensuring I fully understood the financial commitment. When I raised concerns, management consistently supported the sales staff and provided no meaningful resolution.Customers should carefully review all financing documents and cancellation policies before signing anything. Based on my experience, once the financing company pays LaserAway, you remain responsible for the loan regardless of whether you complete all treatments or decide to stop services.I strongly encourage anyone considering treatment to do extensive research, ask detailed questions, and fully understand the financial terms before committing.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Laser Away is the worst place. DO NOT go! They take your money and give substandard services. Please go elsewhere. Furthermore no one knows what they are doing. All of the staff have different opinions and answers when treatment should be standardized. Horrible experience and the worst follow through.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’m very disappointed with my experience at LaserWay. I spent a lot of money on laser hair removal because they promised me that with eight sessions my hair would be gone. After completing all eight sessions, I still didn’t see the results they told me to expect. What bothered me even more is that once I finished the eight sessions, they suddenly told me I needed to buy more “maintenance” sessions—something they never mentioned at the beginning. It felt misleading and frustrating. On top of that, every time I came in, the front desk receptionist kept trying to push more packages on me, which made me feel pressured and uncomfortable. Overall, I feel like I wasted my money and didn’t get what I was promised. I wouldn’t recommend this location based on my experience.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I went to LaserAway today and had a very disappointing experience. I signed a consent form noting that the numbing cream could cause adverse effects if left on longer than 30 minutes. At the 30-minute mark, I let Erica know because I was already feeling a bit stressed about it. She was on her phone texting, seemed annoyed that I interrupted her, and raised her voice at me, saying "it could stay on for an hour and nothing would happen since it’s just basic OTC numbing cream!" When the nurse came in, she was also rude and short with me. Also didn’t discuss how many sessions I would need. Later, Erica asked how many sessions I had been told when I was making my next appointment — I didn’t know because I wasn’t told. She then tried to sell me more sessions without knowing the information. I ended up changing my appointment to a different location. I can’t see myself returning here or dealing with that kind of unprofessionalism. It was so unnecessary. Why have people sign a concent form if staff wont even follow what it says? Just to add, 2 years ago I got their Clear & Brilliant, same location and it scarred the side of my nose for a long time. It looked brown. I had to get prescription topical to have it go away.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) Poor service and very high prices. After 3 months of treatment with tirzepatide, I lost 13 pounds. I don't recommend CoolSculpting. They also don't explain the prices or how to use the products properly when you buy them. (Original) Mal servicio y el precio muy alto 3 meses de tratamiento con tirzepatida y no más baje 13 libras no lo recomiendo coolsculpting también al momento de comprar no explican bien cada precio y como lo usan

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Worst place for fillers and botox. They made me pay everything by phone 850 for lip filler and 40 units of botox.. Without a consultation and when I get there the girl is so rude she didn't do my lips because I have so much filler on my lips I wish I could download a picture I barely have any filler left. On top of that to get a refund I had to fight with them b3cause they wanted me to leave the money as credit for one year what it would take the filler to fully go away. Honestly they try to scam people so just watch out. Aiden the girl o spoke with she seems so nice at first but once you don't want any business with them she shows her true colors. I will never go there again.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The WORST CUSTOMER SERVICE I HAVE EVER RECEIVED IN MY LIFE....JUST GO TO SANTA MONICA

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I’m extremely disappointed with my experience at LaserAway, especially after spending over $7,000 on laser hair removal services. What started off well quickly turned into a frustrating and upsetting situation. During my first two Brazilian laser sessions, the staff applied the numbing cream for me, which was important because I have a very low pain tolerance. However, at my third appointment, they suddenly told me I had to apply the numbing cream myself—on such a sensitive and private area. I was shocked. I’m not a licensed professional, and applying a medical-grade numbing agent to my own private parts seems not only inappropriate, but potentially dangerous. When I questioned the inconsistency and asked why this changed, I was told it was “policy.” But if that’s the case, why was it done for me the first two times? I was never warned that I would eventually have to do it myself, and had I known, I would never have committed to the full treatment package. To make matters worse, when I requested a refund because I cannot physically continue the sessions due to the pain, I was told I’m no longer eligible since I already started treatment. This was incredibly disheartening. I feel misled and stuck—out thousands of dollars with no solution, and unable to complete a service I was promised would be manageable for me. I trusted LaserAway to prioritize both safety and honesty. Unfortunately, my experience has been the opposite.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The wait times are extremely long, and I strongly advise against taking out a loan until you’ve had an in-person consultation. During this consultation, they’ll quote you a price and make you sign a loan agreement. However, once you’re there, they’ll ask you to sign another loan. The customer service is also lacking. During my corporate call I spoke about how i wanted to cancel the second loan and they told me it will be done but, I received a call from the individual who put the second loan on my credit, he doubled down on the request and tried to make me feel comfortable with it. This escalated the situation, anyone in my situation who feels like they have been taking advantage of will be extremely upset so my approach could have been a little better but the employee wasn’t professional either, with that being said I felt like our conversation was headed to a physical confrontation so I ended the conversation after saying let’s end this conversation because I don’t want to be in a situation that makes me feel like I need to put hands on you . After I hung up the phone, the facility called my number repeatedly, after I spoke with another location, They claimed that the person who had made the mistake was wrong and that they should have never approved the loans. Instead of rectifying the situation, the corporate service people canceled both contracts, which is understandable since I wouldn’t want to work with a company that lacks professionalism. However, I would caution you to read the Reddit reviews, as their services can be predatory.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

In 2021 I almost fell for the trap of the advertisement they try to convince you to get a loan or spend more on the phone. First visit they had me waiting for a long time and had my consultation through video call . It felt like a great disconnection between provider and client. They couldn't help with my face procedure cuz of my active acne. It was a waste of time but I managed to cancel the loan with them because I didn't get my first services done. My advice is to cancel and go to cleopatra med spa in dtla. They listen to your concerns in person and they have a team look and discuss it out and give you options instead of upselling you services. They're also flexible with laser treatments payments.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) If you have the opportunity to go to this clinic, SAVE YOUR TIME AND MONEY. The salespeople, specifically the man named Cris who claims to be the manager (but isn't), who is the front person when they try to sell you a service, are the friendliest people in the world and offer you tons of options. But when it comes to helping you solve problems, they are completely negligent, their communication is horrendous, and then they blame you. When I asked for my contract, they basically told me to download the app and register. But again, I asked them to email me the contract with my name and the agreements I had signed for this treatment, and AGAIN, I didn't receive it. They made it clear that I had no choice but to pay for the treatment or I would be left with a debt of over $2,000 with them, and the way they said it... I felt it was more of a threat than a solution. (Original) Si tienen la oportunidad de ir a esta clínica , AHÓRRENSE SU TIEMPO Y DINERO . Los vendedores en específico EL HOMBRE QUE DICE SER EL MANAGER ( PERO NO LO ES ) DE NOMBRE CRIS , que está al frente cuando van a venderte un servicio son las personas más amables del mundo y te brindan muchísimas opciones . Pero para ayudarte a resolver los problemas son una completa negligencia, una falta de comunicación horrible de parte de ellos y luego te culpan a ti . CUANDO PEDÍ MI CONTRATO , BÁSICAMENTE ME DIJERON QUE Descargara la aplicación y que me registrara, Pero nuevamente le pedí que me brindara por correo electrónico el contrato con mi nombre y los acuerdos que yo había firmado para este tratamiento, NUEVAMENTE NO LO RECIBÍ. Haciéndome saber que Yo no tenía más opción que pagar el tratamiento o que yo me iba a quedar con una deuda de más de $2000 con ellos y Por la manera que me lo dijo. Lo sentí más como una amenaza que como una solución.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Not impressed at all , customer service is not great and the results don’t last. They just want to keep up selling without even asking if you are satisfied with their services . Waste of money and time .

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The absolute worst service to ever exist.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The day of my treatment with laseraway I rated them a 5 star in which I just deleted I am really angry at myself falling for a treatment that only lasted for one day they quickly approved me $2000 I had to pay a $300 deposit before I was approved my first payment was due in the same month of the treatment unfortunately for me my payday came after the due date and because the payment wasn't made on the due date they charged me an additional $20 all in the same month I really should have done my homework first before getting involved now I'm stuck with a monthly bill for a one day treatment a very expensive learned lesson.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The LaserAway DTLA shop does not use regular clock, time somehow becomes a more vague and abstract concept than it already is once you enter this shop. One time I was caught up in traffic and I called ahead of time to say I’m sorry I might be late for 5-10 mins. And they said it’s OK no worries. Then I showed up late for 12 mins in total, and the front desk person, said to me, “well your appointment is canceled cuz you are LATE”. I said I called and you said it’s ok? He said, well you said 5-10 and now it’s more than that, no? I had to admit, I panicked, cuz yes, it is 2 mins more than I said, they are very meticulous and attentive to details, that, I don’t expect. “Should I just leave in this dead silence…it is very awkward” I said to myself. But very dramatically, the front desk staff somehow said, ok but maybe I can squeeze you in later just wait here. Eventually I got my session but I was not happy. I felt like a kid getting spanked for misbehaving... If I could do the trade offs, I would’ve lived happily with my underarm hair this time instead of trying to get rid of them for all these experiences…it’s a lot of stress… BUT, I learned my lessons, I always do, I’m an A+ student. I started to always show up right on time or at least 5-10 mins early for LaserAway DTLA. And guess what, their laseraway clock works differently when you show up early. They would keep me waiting for 10mins, 20 mins, or 30mins, and tell me when I arrive that “ We are just a clinic and stuff running behind sometimes can you just go out for a walk?” Unfortunately, this is no resort in Hawaii. It is downtown Los Angeles. Where am I supposed to go for a walk? And who just WALKs AROUND here alone & hanging out? So I wait, every time. Cuz I paid. And there is no way to get my money back unless I suck all this in and get the treatment. And if I tell them I am upset, they will say it very calmly that: ”Do you have somewhere else to be? You wanna just reschedule?” Ok I knew I look broke and that my time worths zero dollars, but I didn’t know it was that obvious. Or it’s just the LazerAway DTLA’s time is more valuable than anybody else’s… that’s a philosophical question. Just another glorious day in beautiful Los Angeles my friends. Be kind to your underarm hair, cuz it’s the only thing that won’t be rude to you in this cold cold world. ( it will always come back for free too)

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This place is a SCAM!! Not only did the laser services do absolutely nothing for my skin I was talked into paying extra for laser hair removal on my face by the front office staff. When I went in for my laser hair removal appt I was told that because my hair is blonde they could not do the laser hair removal on my face. I then asked for a refund since I now couldn't even use a service I had already paid for and they refused to reimburse me. Huge SCAM, do NOT go here!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

(Translated by Google) I've had a lot of problems due to poor communication. I requested a refund from the bank that approved my credit because I didn't receive the services on the two occasions I went, since the salesperson (Clara) couldn't schedule appointments for all my treatments. The bank didn't receive the full refund amount, and now they're charging me interest. No one from Laser Away told me there was still an outstanding balance. The salesperson, Clara, stopped answering my messages, but when she wanted to make a sale, she would message me daily. They seem very professional, but their communication is terrible when it comes to resolving problems and informing you of your account balance, which could have negatively impacted my credit history. I'm still waiting for a response; I've spent more time calling them to try to resolve this, and nothing has happened! (Original) He tenido una de problemas por la mala comunicación, pedí el reembolso con el banco que aprobó mi crédito por que no recibí los servicios las 2 veces que llegue, ya que la vendedora (Clara) no agendaba espacio para todos mis tratamientos, el banco no recibió todo el dinero del reembolso y ahora resulta que me están cobrando intereses, y a mi Nadie de laser away me dijo que todavía había un saldo pendiente, la vendedora Clara, dejo de contestar mis mensajes, pero cuando quería vender me enviaba a diario. Muy profesionales se ven pero tienen una pésima comunicación al momento de resolver problemas e informarle a uno el balance de la cuenta y así evitar esos inconvenientes con mi récord de crédito. Sigo esperando una respuesta he pasado más tiempo hablando para que resuelvan y nada!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

You save some money but get less care, skill, and experience. Especially if something goes wrong. Going to a real MD dermatologist now who actually knows what he’s doing. Your skin is worth spending a bit more money to protect!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Rude, unprofessional, selling too hard, no respect to the client. All the money spent on advertising instead of a service

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

Body shaming in an ad in 2023?? Seriously?? Body hair is totally natural. I’m all for removing it if that’s what you would like to do, but to shame women who choose to keep their body hair saying it’s “not cute” is not cool at all. Super disappointing.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I just got off the phone with LaserAway. What a joke! I saw their ad on Instagram that advertised 70% off hair removal treatments. I filled out a form and they texted me about scheduling a phone consultation. I asked about the pricing right away and they said that the discount will be discussed during the appointment. They refused to tell me what their regular price was before the call. That was really a red flag, but I though that I should check it out anyways to see if I was wrong. It turns out that I wasn't) During my consultation it was revealed that their bikini price is almost $400 per 1 session!! I was so shocked I didn't even remember the exact price) The discount applied only if you got 8+ treatments in a package. But the discounted price would still be several times higher than the average price for the same treatment in Los Angeles. Please do your research and don't fall for this scam! I don't know who came up with this strategy but I bet they are going to loose some clients because of it. I'm definitely never going to LaserAway!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I dont recommend this business to anyone. It was a waste of time and money. If you receive poor service, no one will help you. Once they have your money they don’t care about doing a good job. Save your money for something else or perhaps a better company. Most of the reviews are from people who got a discount for posting them before they even received service.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This place always tries to sell me more products when I don't even like the current service they are providing me. It's kind of rude to ask a client to buy something without asking, do you enjoy your service first. Follow up - since using their treatment my face is permanently scarred and constantly rashing, and the doctors show its related laser teeatment. Wish they warn me that could be a side affect. Terrible company unless if you're into vanity over quality.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The service is mediocre. Most of these reviews are from people who got a discount for doing so. They have you add a review for a discount before completing the services. I know because I did it too but this company isnt worth your money. When you have a bad experience they will give you the run around and never address your concerns. Katrina Valladao is the person I’m dealing with and shes the least helpful person ever. I informed her that I had a bad experience before the treatment was complete and that I wasnt getting results and she gave me the run around till the end of my treatment and now that its over and I still dont have results, she is saying that there is nothing she can do. This company isnt worth your time or money.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

This business pays and give other incentives to people to leave good reviews. This is not the place to go. I can't tell you how much money I've spent here and their services just aren't working.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The person in the front desk was really rude.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My entire experience at the Santa Monica and DTLA Laser Away locations have only felt like a waste of time, money, and trust. It's very ironic to me that a brand based around "empowering" women has made me feel so taken advantage of. No amount of "girlboss" vibes they infuse their marketing with can make up for the fact that they don't care about the people paying and putting their trust in them to perform medical procedures. I am concerned by the incredibly low standard that Laser Away clinicians are held to. There have been issues with all but one of my several treatments. The clinicians are not trained well enough to provide consistent and safe procedures. I feel incredibly violated that Laser Away, a MEDICAL OFFICE, has gotten away with repeatedly performing the wrong treatment on my face, and their customer service refuses to offer a sufficient resolution. Regardless of the time and money I've personally wasted at Laser Away, I am most concerned by how untrained their clinical staff are. I would not recommend that anyone seek their services unless they are prepared to risk improperly administered and potentially unsafe medical procedures. My experience with Laser Away over the years is long and complicated, but here are the highlights of my experience: - I purchased a package of 9 Clear and Brilliant treatments in 2019. I was told at the time that this treatment targeted skin tone improvements. I received 7 treatments from 2019 and 2021. After my 7th treatment, I received a promotional email from Laser Away saying that Clear and Brilliant can be performed targeting tone and texture at the same time instead of individually . I was never told there were two options for Clear and Brilliant, so I called customer service to confirm that I was receiving the correct treatment that targeted tone improvements. It turned out that the clinicians had been using the texture option for all but one of my treatments. The only reason why one of the treatments was performed correctly was because the clinician asked me if I wanted to target tone or texture at the beginning of my appointment. I was not asked this in any of my prior appointments, nor was I informed that I would need to specify this at each treatment. My desire to target tone should have been noted in my files, or clinicians should be trained to ask every client about their goals before each treatment. Ultimately, 6 of the 9 treatments I received were not what I paid for and did not address my concerns with my skin due to the negligence of the staff. - In one of my first treatments the clinician skipped the area between my eyebrows. This was an area I specifically mentioned that I wanted to be treated in my initial consultation. The clinician skipped this area due to the placement of the eye shield, however there are other types of eye shields available that would allow them to treat this area. The clinicians should know which one to use to administer treatments properly. Ever since this experience, I have had to remind clinicians what parts of my face I specifically wanted to be treated and ask them to use the proper eye shield that will allow for the treatment to be applied correctly. It should not be the job of the customer to supervise the clinician during a medical procedure. - An attempted resolution for my 6 improperly administered Clear and Brilliant treatments was one IPL treatment to "see how I liked it". During this procedure, I not only had to prompt the clinician to use the proper eye shield, but they also forgot to cover my eyebrows, resulting in a chunk of my eyebrow getting signed off. I was later informed by a customer service associate that clinicians are supposed to tape over your eyebrows before the procedure to prevent this from happening. Once again, it should not have been my job to supervise my clinician to perform all the necessary steps for administering a procedure safely. Time will tell if my eyebrow grows back properly or not.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

The worst ever! Don’t even bother.... and not just this one, the ones in the other cities do equally bad job according to my. Cousins!

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

AVOID THIS PLACE AT ALL COSTS. I DO NOT RECOMMEND. I sent an inquiry to website for laser hair removal services and got a call back within minutes. I spoke with Rita Boukidjian who quickly made an appointment and took my payment. Unfortunately, during my appointment for upper lip and under arms the nurse let me know I was not booked for under arms. She left the room a for a while and returned only to tell me that I was booked for lips and chin. When I asked the front desk staff for clarification they were unable to give me any information or give me an explanation of any sort. I was assured that they would review the error and call me back to reschedule once they knew what had happened. I e-mailed Rita that evening to inform her of the incident and asked her to confirm with the clinic the services I had booked. I was able to get in touch with a member from another region who tried to help me but was unable to do much other than push for Rita to respond to me since she is not in the same region and unfortunately I am not her client. Almost a week went by before I got any response and when we spoke on the phone she said she had not seen her emails in a few days and instead of acknowledging a mistake was done with my order. The response I received form Rita was that I must have MISUNDERSTOOD her. Then she let me know Laser Away does not offer the package I thought I had booked and that for my inconvenience she could do me the favor of letting me do one or the other. I asked for a refund and she said Laser Away does not give refunds but that she would inquire. This was last week and I am still waiting to hear back. So I advise you to spare yourself the trouble of dealing with unresponsive, unprofessional people.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

My laser hair removal treatment was so expensive, was lead to believe my package included numbing, which I desperately needed because it was unbearably painful. Paid an extra $150 to add on numbing, which barely did anything. Almost a thousand dollars later, and 8 sessions, I still have a substantial amount of hair on my underarms, even though my hair is very dark, and thick, which is apparently ideal for laser removal. I will not be booking additional appointments with them, because their laser scares me. I’m so glad I found a different, better, less painful clinic to get treatments from. Also, they try to upsell you on additional treatments on your visits, which is annoying.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017

I was initially impressed with the friendliness of the staff. They answered many questions and the process for Cool Sculpting seemed easy enough. I was told I would see 20% reduction in the treatment area. I had a follow-up some time later and showed no results. I was advised to purchase another treatment. I explained that I wasn't comfortable paying several thousand dollars more for a treatment that already showed no results. I was also told that a regional representative was responsible for handling this matter and that she would contact me. For various reasons, I wasn't given a number to contact on this matter. A month later - no representative has phoned me. And no results from using the Cool Sculpting procedure. I appreciate their friendly smiles, but for a few thousand dollars payment I expect results AND a representative to communicate with me on the matter. Not standing behind a product and not communicating with the customer when that product fails isn't even worth 1 star.

LaserAway Downtown Los Angeles, 810 Francisco St, Los Angeles, CA, 90017