Sarah Takash
The best front desk and nurses here, everyone is always so helpful! Only coming in for maintenance now, couldn't be happier with results.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Two decades of results, powered by cutting-edge technology and clinical expertise.
What service are you interested in? Which areas need hair removal? What do you want to treat with Botox? What treatment are you interested in? What do you want to treat with Xeomin? Where do you want Juvéderm? What do you want to target with face contouring? Where would you like CoolSculpting? Why do you want Clear + Brilliant? What best describes your main concern? What skin concerns would you like to address? Which area(s) would you like to target? Which area(s) would you like to target? Where are your tattoos located? What do you want to treat with Hydrafacial? What would you like to address? Where do you want dermal fillers? What are your areas of concern? What best describes your main skin concern? What best describes your main concern? What best describes your main concern? How many times have you had this treatment? What age group are you in? Find your home location: What type of scars do you have? How long have you had your scars? What are you hoping to achieve with lip injections? Where do you want dermal fillers? What are your wellness goals? What are your wellness goals? What are your wellness goals? What are your wellness goals? What are your wellness goals? Have you had Wellness injections in the past? Have you had B12 injections in the past? Have you had NAD+ Vitality injections in the past? Have you had Glutathione injections in the past? Have you had Resilience Boost injections in the past? What are your wellness goals? What are your goals? Where are you noticing changes? What best describes your main area(s) of concern? What is your full name? What is your email? What is your phone number?
Laser Hair Removal
Botox & Xeomin
CoolSculpting
Clear + Brilliant
Potenza RF Microneedling
SkinPen Microneedling
Rejuran Salmon DNA
Thermage
Tattoo Removal
Hydrafacial
IPL Photofacial
Dermal Fillers
Instant Glow Laser Facial
Abdomen
Back
Below Butt
Love Handles
Inner Thigh
Upper Arm
Under Chin
Outer Thigh
Conveniently located on Amsterdam Ave, LaserAway is New York's destination for advanced aesthetic dermatology. We specialize in non- and minimally-invasive treatments that deliver real results with little to no downtime—so you can get glowing and head right back to your day at the shops and restaurants just steps away.
Every LaserAway clinic features state-of-the-art technology and a team of licensed medical professionals dedicated to helping you reach your SkinFitness™ goals. At our Manhattan - Upper West Side location, you'll experience the same expert care in a setting that's as refined and welcoming as the results we deliver.
See what our patients are saying about their journey to smoother skin.
4.5
out of 5
373 Review(s)
86%
of customers
recommend this store
Sarah Takash
The best front desk and nurses here, everyone is always so helpful! Only coming in for maintenance now, couldn't be happier with results.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Zara Ali
Super helpful in giving me my options considering was my first appointment ever. Very warm and nice people
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kenia Castillo
Tom and Sarah are the best! They’re fast, meticulous, and provide excellent service!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
natalie skeet
If you want professional skincare, come to LA LaserAway.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tandi Moyo
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Givanna Tineo
Amazing staff! Highly recommend this location 🫶🏽
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mckenzi Nadeau
Amazing staff /customer service . I always feel like a better version of myself after leaving. Service was great
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cristina da Luz
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Erika Stojkovic
The salon is clean, staff is very kind and professional. I had a microneedling with Liana, i was uneasy to start but she has excellent hands, did an amazing job, i felt pampered and comfortable. This was my first treatment out of the 3 package. No results yet to share. I would recommend this place as they do so many other treatments as well.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Danneris Cruz
I had an amazing experience with Liana and Tom! From the beginning, they were both professional, attentive, welcoming, and genuinely caring. They provided excellent service and made sure everything was taken care of throughout the entire experience. You can tell that they truly care about their clients and take pride in what they do. I really appreciated their kindness, patience, and attention. I would definitely recommend Liana and Tom to anyone looking for great service and a wonderful experience. Thank you, Liana and Tom, for making everything so pleasant! I truly appreciate you both. ❤️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Julianna G.
I got laser hair removal! Had a great experience! Amazing staff!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ali Beltre
My wife is not one one to leave reviews but im leaving one for her. We are very happy with the professionalism and knowledge the employees have at this location. They took great care to make sure she got funding, info for her procedures and overall the experience was great. The staff is very caring and let me tell you….. they know their stuff. The person running this place and their staff provide excellent service. I highly recommend.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Amira Bader
Walked in and was able to get an appointment in the spot for laser hair removal. I was surprised with the quickness and ended up loving it I will for sure recommend my friends and family
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carmen Camacho
Amazing staff as soon as I walked in I was greeted so lovely, I went in for your Botox and left feeling nice and rejuvenated definitely recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dayjanice Melendez
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Erin Wright
Recently just started doing laser hair removal and though I was a bit skeptical I really love it. The team at this location helped me feel at home and walked me through every step which I really appreciated. Thank you guys.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
ines vascones
Ohhh it's a great place. the facility very nice, I !! love this place , the people very professional! I can back for sure! Iam fell very nice.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
James S
went into LaserAway for a consultation for laser hair removal on my face, and I had a great experience! The staff was very knowledgeable, professional, and took the time to answer all of my questions and explain the process. I felt very comfortable and well-informed throughout the consultation. I would definitely recommend LaserAway
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jessica Melendez
First time at laseraway and I can say I will be coming back. Loving staff and great location. I look forward to returning!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jonas Miller
Best place to come and get treatment. I love love love how my Botox came out. Big shout out to my nurse Sara for making me feeling amazing and helping me understand everything. Will definitely be coming back for more
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Julie Pena
5 stars! Came here for my first laser hair removal treatment and it was marvelous! The staff was so sweet made sure I was comfortable I will definitely be coming back, they made sure to let me know what would be the best package for me which most places don’t do and I really appreciated that!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
LiLibeth Cordero
I love coming here to take care of myself. I really like the facials they offer; they explain exactly what my skin needs to get that "glow-up" I love so much. Priscilla is very kind and always answers my questions about the treatments I choose. I love having some "me time" at this place!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maryuri
This was my first time getting Botox at LaserAway, and I had a great experience! The staff were excellent, and everything went well. I would definitely go back!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Monica Siakavaras
I initially went in just to get some information about laser hair removal, and from the moment I walked in, I felt so welcomed and comfortable. The staff was incredibly friendly, professional, and helpful, and they took the time to answer all of my questions without making me feel pressured in any way. I also had the pleasure of meeting the Manager, Priscilla, and she was absolutely amazing! She was so warm, knowledgeable, and genuinely made me feel comfortable throughout the entire experience. I would definitely recommend LaserAway to anyone considering laser hair removal, especially if you’re looking for a friendly, professional, and welcoming environment.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
rosalia tasnadi
I love love this place. My nurse Sara is the best. She made me feeling secure and comfortable my tattoo removal was fast and easy despite it being so big. Definitely worth checking out for all your beauty needs
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Skyla Corporan
Amazing service will definitely be returning for my laser hair removal thank you for your help
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dedric Collins
Great team, amazing experience.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Eve Bxyves
Tom we
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Taylor Gherardini
Love the staff here! Super friendly! Tom and Sarah were so helpful in every way - from pricing, scheduling, and educating me on treatments and services that best fit my needs.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jennifer Olivo
The staff is very welcoming and friendly. Everyone greets you at the door and offer refreshments. Nurse Sarah was amazing, quick, and funny.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Zed
Always a great experience with Laseraway and at this UWS location. Every tech has been great but Liana especially is always super thorough, kind & her work effective. Since I’ve been coming consistently I don’t even really need to shave anymore (I used to have to hard wax once a week!) It’s clean, professional and super quick too.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Damien N
I had a wonderful first visit to LaserAway’s Upper West Side location. I didn’t realize at first that this office is actually even more convenient to my home in Midtown, which was such a great surprise. From the moment I arrived, Priscilla, the location manager, gave me an exceptionally warm welcome. She clearly explained what to expect during my visit and even offered me a beverage to help me feel comfortable. Her kindness and professionalism immediately put me at ease. I then met with Sarah, one of the registered nurses, who administered my treatment. She took the time to thoroughly consult with me about my goals for the day, walked me through a wide range of options, and recommended the approach that made the most sense for me. I really appreciated how knowledgeable, patient, and attentive she was. Between Priscilla’s hospitality and Sarah’s thoughtful care, I felt genuinely welcomed and very well taken care of throughout the visit. I’m already looking forward to my follow-up appointment in a few weeks. I would absolutely recommend this LaserAway location to friends and family in the area—especially anyone looking for a convenient, professional, and welcoming experience.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Wende Green
I had a great experience getting a Clear and Brilliant laser treatment the other day! The technician was amazing and everyone at the Upper Westside Location couldn't have been been nicer! The manager Priscilla is very kind and Tom who works at the front desk was incredibly helpful!! I highly recommend Laser Away Upper Westside!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maya Scott
10/10 experience. Staff are always very nice and welcoming. No regrets coming here for my treatments.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Annie Lin
I was having complications with another location but Priscilla was super helpful. Everyone was very nice and quick with everything, I was very happy when I left.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Emily McAllister
Quick and easy! Talia and front desk agent are wonderful.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rebeca King
Always love my time at laseraway! Today, Tom worked hard to make sure I could still make my appointment after some travel delays so I wouldn’t need to wait 2 weeks for my next session!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Frimmy Hirsch
Awesome Service at UWS!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Giovanni Mongelli
I had an absolutely wonderful experience at LaserAway UWS in New York. From the moment I arrived, I was impressed by the warmth, kindness, and professionalism of the entire team. Their attention to clients is exceptional, and they create an atmosphere where you feel genuinely welcomed, comfortable, and well cared for. A very special thank you to Talia, who went above and beyond to make sure I was looked after properly. Her kindness, attentiveness, and genuine care made all the difference. She took the time to ensure that everything was handled smoothly and that I felt comfortable throughout the experience. It is rare to encounter someone who combines such professionalism with such a personal and thoughtful approach. The entire team deserves recognition for the high standard of service they provide. They clearly take pride in their work and in making every client feel valued. I left feeling extremely satisfied with the experience and grateful for the care I received. I cannot recommend LaserAway UWS highly enough. If you are looking for a place where professionalism, kindness, and outstanding client care come together, this is it. Thank you, Talia, and thank you to the whole team for making my experience so exceptional!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rebecca Min
This is not my usual home location but I was pleasantly surprised at how welcoming and capable everyone was for my C&B facial. I will definitely be back. Tom at the front desk was especially great!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ahmed Badawi
Clean facility. Short wait times. Great service. Friendly staff. Knowledgable providers. HIGHLY RECOMMEND.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Victoria Baldesarra
First time visiting the UWS location & Tom & Talia took great care of me :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Andrea Yorke
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kristin Galvin
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
monica molina
I absolutely love getting my Hydrafacials at LaserAway! The entire experience is always amazing, the and the staff is so welcoming, knowledgeable, and professional. My skin feels incredibly clean, hydrated, and refreshed after every treatment, and I always leave with the best glow! If you’re looking to give your skin some extra love, I definitely recommend getting Hydrafacial at LaserAway. Such a great experience every time!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
ANGIE LOPEZ
I love the service and staff at LaserAway. I am removing my tattoos and so far I am already seeing results! Recommend 10/10!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Avery Garig
Always a great experience! Jessica was fabulous ✨
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
christopher pynn
The customer service was amazing. It was my first time there and Ally was such an incredible support. Made me feel comfortable and at ease. Highly recommend.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
NV LUX
I had a great experience during my consultation! The staff was very knowledgeable, welcoming, and took the time to answer all of my questions. I just booked my first laser hair removal appointment for my back, and I’m really excited to start this journey! If you’ve been thinking about laser hair removal, I definitely recommend coming in for a consultation and checking them out!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Seda Tolu
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jeremiah Charles
Walked in and had a consultation with Tom. Learned so much and had amazing service. Definitely will come back and pull the trigger with them.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Estefania Gonzales
I love the whole team here!! They always take the time to walk me through treatment/facial options and answer all of my questions, especially Priscilla who is so well-versed and lovely! I’ve always jumped around between different spas/studios for facials or botox, but I feel like I found my place and even signed up to be an Icon member (LA’s special membership) thanks to how welcoming and helpful they’ve been!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Leslie Montoya
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
AM P
This place is really good . I’ve been going there for a while and they are very friendly, very polite. I just got Botox done by Jessica and she did just what I need it ... I’m very happy
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Angela Rodriguez
This location is fabulous! They are very friendly, professional, and attentive. I love getting my clear and brilliant service here.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dana Edwards
This location is absolutely fantastic! The staff is incredibly friendly, informative, and genuinely knowledgeable. I’ve been to other LaserAway locations, but this one is hands down the best. They made me feel comfortable throughout the entire experience and took the time to answer all of my questions. Excellent job, ladies—keep up the amazing work!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lissette Duran
Love this place. The space is always immaculate. Liana is fantastic. And the ladies at the front are always super knowledgeable. Really glad I switched from waxing to lasering!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lyana
I stopped by LaserAway Upper West Side as a walk-in to learn more about laser hair removal, and I had such a great experience! The team was incredibly welcoming, friendly, and knowledgeable. They took the time to answer all of my questions, explain the treatment process, and go over pricing without making me feel pressured. The clinic was beautiful, clean, and had such a warm atmosphere. Everyone made me feel comfortable from the moment I walked in. I’m excited to book my laser hair removal treatments soon and am really looking forward to coming back. Highly recommend if you’re considering laser hair removal!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Hannah R
Elaine did a great job! It was my first appointment with Laser Away and she did a great job answering my questions and explaining any after-care to me. She was super friendly and thorough, thank you!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Xena
Maria and Liana were so easy to talk to. Maria was super welcoming as soon as I walked in and was so informative and sweet. Liana was attentive to my needs and offered a stress ball to help. Loved the team and energy at this location. Thank you girls!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Malaika Goswamy
Always the most wonderful experience at the UWS location. Everyone is so warm and friendly. Adrianne at the front desk, and Liana my nurse are 10/10 always amazing!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Hannah Lois Pagsibigan
Came in for a consultation for underarm hair removal and the staff were very friendly and explained a lot to me!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Pia Jhazmin
Friendly staff!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Crystal Cordero
María was absolutely wonderful to speak with and so easy going and knowledgeable! Elaine was very sweet and was always checking in with how I was feeling during the appointment! I would definitely recommend this location and company!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ayda Pourasad
Everyone here is amazing, kind and knowledgeable. Nurse Elaine is amazing at her job and Adrianne at the front desk is so helpful. I highly recommend this location.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Chaunte Samuel
The process was smooth and pain-free. Adrianne is a true gem. She was very calm, informative and very patient with me.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jennifer Lopez
I went for Botox for the first time and I was blown away with everyone! Adrianne especially was outstanding!! I am now obsessed
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
joe ayala
Great experience dealing with this staff very friendly and pleasant and seemed very knowledgeable about the procedures
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lila Soto
I cannot say enough good things about my experience at LaserAway! From the moment I walked through the door, the vibe was incredibly positive; the entire staff is so welcoming, kind, and genuinely helpful, which immediately put me at ease. A special shoutout to Adrianne—she was absolutely amazing, so incredibly sweet and welcoming, and she went above and beyond to make sure I felt comfortable and taken care of. The facility is clean, professional, and the service is top-notch, so if you’re thinking about booking an appointment, definitely do it and ask for Adrianne—you won’t regret it, and I’m already looking forward to my next visit!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maria-Jose Lopez
I love coming to this location! They’re always super attentive and accommodating and they have great bedside manners. All the staff are super lovely and welcoming
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Propell
Good looks to Adrianne fire job
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sarah Kinch
Elaine was great and very thorough! Wonderful experience! 5 stars!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Beth Heidere
Just came for 1st session. Liana is great. Everyone here is so nice and helpful. They are RNs so super knowledgeable. Real Botox only !!! No weird new things you have never heard of. No Tipping - No Pressure. Lovely experience
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ashley Marie
Maria at the front desk was very nice and patient! Very helpful. So was Elaine who performed my services. She was very kind, patient and attentive. She did it swiftly with minimal discomfort! Definitely coming back!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Amalia Fermin
I had an amazing experience at Laser Way and cannot recommend them enough! From the moment I walked in, the entire team made me feel welcomed and comfortable. Elaine, the nurse, was absolutely wonderful. She was professional, knowledgeable, caring, and took the time to answer all of my questions. She made me feel at ease throughout my treatment, and I truly appreciated her kindness and attention to detail. Allie at the front desk was incredibly helpful and went above and beyond to find me the best deals and treatment options available. She was patient, informative, and made the entire process seamless. Adrianne, the location manager, was also outstanding. She was organized, accommodating, and made sure all of my appointments were scheduled properly. She took the time to ensure I had everything I needed for my treatments and provided exceptional customer service every step of the way. The level of professionalism, care, and customer service at Laser Way is truly unmatched. Thank you, Elaine, Allie, and Adrianne, for making my experience such a positive one. I look forward to continuing my treatments with this amazing team!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rafael Perez
I had an outstanding experience at LaserAway for my laser hair removal treatments, and I want to give a special shoutout to my nurse, Sara MAs a guy, I was a little nervous and unsure about the process at first, but Sara immediately made me feel comfortable and confident in my decision. She was professional, knowledgeable, and took the time to explain exactly what to expect before, during, and after treatment. She answered all of my questions without making me feel rushed and made sure I was comfortable throughout the entire appointment. Her attention to detail and genuine care for her patients really stood out. The treatment itself was quick, efficient, and much more comfortable than I expected thanks to Sara’s expertise. The clinic was clean, modern, and the entire staff was friendly and welcoming. If you’re a man considering laser hair removal and feeling hesitant, I highly recommend LaserAway—and definitely ask for Sara M. She made the experience easy, professional, and stress-free. I’m already seeing great results and couldn’t be happier with my decision. Thank you, Sara M for providing such exceptional care and making the experience such a positive one!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Roy khoury
Great experience :) very friendly staff - and always try to give you great deals and recommendations
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alana Cohen
Elaine at UWS location is FAB! Highly recommend going to her!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Atahualpa Pena (AtahualpaTv)
Great!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Laura Smet (Laurasmet)
Always a wonderful experience at this location (UWS). The staff is so welcoming and accomodating, love it!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alejandro Beltre
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Pamela Perkins
Received Coolsculpting today w/Nurse Francia who was amazing! The procedure was quick and I walked home nearly forty-five City blocks away. This was my 1st treatment and honestly my skin appears and feels tighter. The staff was very friendly and are consummate professionals. I am feeling very optimistic and excited to take this journey. If coolsculting is an option for you I highly recommend Laser Away Upper West Side.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dalia Mohamed
I come here for laser and Botox and this is by far my favorite location to come to! Elaine has done a few of my treatments and she’s such pleasure to talk to. Honestly all the staff are so nice. I’m looking forward to trying other treatments in the future.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Morgan Mickelsen
I want to gatekeep this location and it's excellent staff - that's how great they are. Liana is an amazing provider - she is thorough, professional, kind and attentive. I tell everyone how great she is. The reception staff is friendly and warm. Talking with Maria is a pleasure.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tiffany Rivera
I had a wonderful laser hair removal experience this week with all the staff. They were warm, welcoming, and knowledgeable. It’s great to walk into a friendly environment knowing your getting a great treatment.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Naina Abowd
Staff are so kind, facility is really clean. They do a lovely job!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Abigail Williams-Joseph
My experience here was AMAZING! The staff is super accommodating and kind. They made my experience a 10 out of 10. My NP Elaine is super sweet and she made me feel extremely comfortable. Her bedside manner is incredible. Be good to her!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lydia Coleman
Loved the Hydrofacial my nurse was Elaine and dhe was wonderful ❤️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Amy Johnston
Everyone was so wonderful and kind!!! The staff is so friendly and welcoming. I was in and out SO quickly and would definitely come back!!!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Madison Raffield
Absolutely LOVE this location! When I first started treatment, I was a little hesitant due to a medical condition I was diagnosed with this year, but after my first sessions, I have already started to see and feel more confident than I ever have! This is also a HUGE shoutout to the most professional and courteous staff! Especially my nurse Francia, everyone has taken such good care of me and making sure I feel comfortable! Love these guys and absolutely loving my results!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Irene Boakye
Liana was amazing! Very detailed and thorough with that laser device. She did not miss a spot! Great service overall.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Arielle Velasquez
I love Laserway , I’ve done about 4 sessions of hair removal for legs face underarms and I barely see hair . Definitely recommend !!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ariadna Gonzalez-Amador
Super quick and considerate service from Elaine, she checked in multiple times on my pain level and did a very thorough/clean job on my laser hair removal! Also provided a lot of hydrocortisone cream and was very patient/kind. Highly recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Daniel Ryan
Elaine was great — super kind and made me feel really comfortable throughout the process. Highly recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Roslyn
The technicians are all wonderful, the space is beautiful and so perfectly clean and the customer service is great! I got laser hair removal and am very satisfied.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ceilidh Welsh
So clean and efficient and friendly! And Elaine is so fast it was great.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Laura Pritchard
Wonderful customer service an excellent registered nurses who perform all services. Would recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Brittney Rosario
They are such a warm and hospitable team. I love going there on my self care days. And my skin is feeling the results, so thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Nele V
Loved my second C&B session with Elaine, she took such great care of me. Hope I get to have her again next time. She also killed it with my Hydrafacial 😇
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rebecca Levi
Amazing place! amazing staff! Highly recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Wendy Espinal
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Adella Myers
Liana is amazing! Go UWS
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Patricia Leid
Attendance at the Front desk was very nice. She explained and answered my questions very nicely. super patient and very pleasant. Excellent Customer Service.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ashley Ortiz
I’ve tried a few laser away locations and this is by far the best one. From the attentive-ness from the staff as soon as you enter down to the cleanness of the location. Everyone is very knowledgeable of products and services and give their honest opinion on what they think you should do and if you’re doing too much. They’re friendly and respectful and in my experience always work with you. I will forever come here and be grateful and thankful for the staff and how the services I do have changed my life.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Debra Schwartz
I’ve been coming here for over a year for Laser Hair Removal and the UWS staff are all amazing.. My personal favorite is Elaine.. she listens and makes you feel comfortable in the most awkward positions.. Highly Recommend!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Christopher Johnson
Lovely staff! Elaine was great to work with.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Youssef Zaki
Great experience!!! Adrianne and Elaine were so warm and welcoming and made my first appointment so fun and easy ! Highly recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Eric B
Great staff and super clean facility!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
La'cor Events
My husband and I both come to this location for Botox and other maintenance treatments. Adrienne at the front desk is always the best to catch up with. Very personable and attentive. Elaine was our nurse and was absolutely a pleasure. She was gentle and made us feel comfortable and had a lot of great information.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Violet Yong
I’ve tried a few different services here, and honestly, I kept adding more after each visit because I really enjoyed my experiences and trust them with my future treatments. During my time here, I’ve done laser treatments for Brazilian and underarms, Hydrafacials, and Clear + Brilliant. I also combined the laser treatments with Rejuran Pro Healing Essence for post-laser recovery. So far, I’m very happy with all the services. All of my appointments have been with Francia, and she’s been amazing. She’s very professional, kind, and easy to talk to. I always enjoy chatting with her during the treatments. Sometimes the laser procedures aren’t the most comfortable, even with numbing cream and cooling techniques (if you’ve ever done it, you know exactly what I mean 😭), but she clearly knows exactly what she’s doing and makes the whole process much more manageable. Also, the front desk ladies always greet me with such sweet smiles and great patience, it really makes my day :) I’m also really excited to already see progress with my skin and hair removal after just a few sessions. I can’t wait to see even better results from my future appointments!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Gerianne Perez
Had such a great experience today with my nurse, Liana and the front desk queens, Allie, Keri, and Adrienne. They put me at ease and made me feel so comfortable and welcome. Thank you Laser Away Upper West Side!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tanya Chakraborty
Amazing service. Elaine is the best, have seen significant improvement in my skin tone with her. Highly recommended!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
seda gökyer
Elaine was great, attentive. Made sure the intensity of the treatment was enough but not disturbing. Fully recommended.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Aidyn17u
Everyone there is really nice! Francia was very thorough and made me feel really relaxed. Facilities are nice!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Candace Davey
Great service
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
claire arcidiacono
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Summer Jararah
Absolutely love the ladies here at Laser Away. First time at the Upper West Side location and Elaine did my hydrafacial so well, totally beats all the other hydrafacials from the other locations I've been to. And I always love to see Keri, my go to girl.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ishaan Singh
The lazor hair removal treatment was so quick and amazing. Will definitely be coming back, they are incredible!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Molly Kelly
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Morph
Got the best service here, the staff was so nice.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Diane Samuels
I did laser hair removal. Elaine was especially good! She really made me feel comfortable, kept checking in with me to make sure I was okay. Love her.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Susanna Hong
Liana was amazing. Very patient, professional and knowledgeable. Thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
A R
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Youn Hadar
Elaine at Laser Away UWS is the most brilliant nurse. She listens attentively to what her patients desire and then gives them the best results. I was nervous at first since it was my first time with her, but she is fantastic at what she does and my skin has never looked better!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Micaela Francisco
Nurse Francia is the best! Very gentle and comfortable.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kriz M
Francia help me with my laser in UES and UWS she was so kind and patient to me, she make me feel calm during the session. She definitely know how to take care of her patient. She’s the best…I posted my pic during the session.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sude C
I usually don’t write reviews, but I had such a good experience at LaserAway that I wanted to share. My Clear + Brilliant treatment with Elane was so easy and comfortable. She is incredibly kind, explains everything clearly, and really takes her time with you. You can tell she’s very good at what she does and truly cares. Everyone at this location is so sweet and welcoming. It made the whole experience even better. Definitely recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lisamarie Alexander
Francia was amazing, she was calm, informative and patient. I can’t see myself getting this done with anyone else. I loved it just cause of her!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anastasia Alvarez
Elaine was magnificent! She was extremely attentive to my hyperpigmentation! I am thrilled to possibly come back!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sadie
Had a great experience with crystal and Carrie, I had accidentally come in on the wrong day for my appointment and the receptionist was able to have me seen today regardless! Everyone I interacted with was very nice and informative, this is my favorite location I come all the way from the bronx just so I can be seen here!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Christine Leuthold
Front desk before and after were fabulous, as was Lianna who did my treatment. Def recc
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ruth Garcia
Liana is the best. Makes you feel very comfortable. Totally recommend 👌
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Emanuel Ward
A friend of mine went to get Botox here and everyone was so kind and genuine. Beautiful place and wonderful, knowledgeable people! Can't beat that combination!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lil Whit
Amazing Service. Keri is amazing and super helpful!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sarah Eisner
I’ve been coming to this location for the last year and I’ll keep coming back for the people. Whether it’s a technician or the front desk the vibes stay high. Couldn’t Recommend this location enough. I came today to do the clear and brilliant treatment and it was surprisingly painless. Carmen was sure to go over the after care in depth and made the process a breeze.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
J Brown
Always an amazing experience. I never wait, always punctual, professional, great staff….laser is painless. No horror stories! Hair is gone life is easy. I couldn’t have made a better choice
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jazmyne Barto
I love this place! The girls are always so sweet and make you feel so comfortable. I’m almost on my last session now and i have seen incredible results. Entirely worth the money and can’t believe I haven’t come here sooner!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kally Zheng
Katy was great and super helpful and informative! Entire process was super smooth and easy!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ali
Kind, energetic and professional service! Keri, Katy and Allie are welcoming and the nurses are always knowledgeable and willing to take time and not rush through the treatment.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
George Joubert
I don’t usually write Google reviews in general but my experience with Keri was one of the best sales experiences I’ve had. Keri was so personable, warm and patient during my tattoo removal consultation. She didn’t push me or pressure me to book an appointment but still answered all of my questions clearly. I felt informed and confident about the process and I couldn’t have asked for a better result. She really is the best and I’d recommend this clinic to anyone just because of her
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Karishma Surana
Had a great experience at this location! They took the time to address my questions and Katy, Keri, and Liana were very professional and knowledgeable.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tom Vendafreddo
Scheduling is easy, staff is friendly and knowledgeable. I purchased a package of 11 sessions, but they never expire. So if I start to see results before my 11 sessions are used, I can bank the rest and use them for maintenance in the future!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jennifer Cafaro
Liana so sweet and great service
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ana Maria Machado
Nice people and nice results highly recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Vanessa Zoghbi
Elaine is kind, knowledge, takes the time to explain the treatment and keep you comfortable. I had a fantastic clear + brilliant first experience in her hands!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rebecca Ahmed
The entire team was amazing! And Elaine was so detailed oriented and professional with my xeomin treatment! Thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sophie J
I had such a great experience with my laser nurse, Francis! She is incredibly professional, careful, and attentive throughout the whole treatment. I really appreciate her gentle touch and attention to detail ,you can tell she is very experienced and she genuinely cares about her clients. Highly recommend Francis if you’re looking for someone experienced and kind!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Edna Payano
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dameon Lawlor
⭐️⭐️⭐️⭐️⭐️ I had the most amazing experience at Laser Away! From the moment I walked in, the atmosphere was calm, welcoming, and beautifully designed. The staff were incredibly professional, especially Keri she explained and walked me through everything and made me feel so comfortable and cared for. My facial/tattoo removal was absolutely perfect — relaxing, thorough, and exactly what I needed. You can really tell they put their heart into what they do. I left feeling refreshed, rejuvenated, and already can’t wait to come back. Highly recommend this spa to anyone looking for a peaceful escape and top-notch service
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Julia Deney
Such a great experience going here! I have gone to many locations through my treatments and absolutely love this one!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Suchi Patel
Recently got a HydraFacial here and my skin has never felt softer!! Katy, Liana, Allie and Keri are so friendly and welcoming. Would highly recommend!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Gregory Cooke
Liana is incredible. So thorough and kind. Service is all around wonderful.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Katherine Kuchel
This is the best LaserAway! The nurses are so skilled, I treat Clear and Brilliant with Liana. Katy, Keri, and Allison at the front desk are phenomenal and fabulous and I love going here.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Matthew Seah
The people at the Upper West Side location are always so kind and helpful. I would definitely recommend coming to this location. Getting laser hair removal on my neck and cheeks has been a life changer. I never have to shave anymore, and I never have pesky ingrown hairs to worry about.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Erik Flores
I've recently been coming to LaserAway and I can truly say I've been happy with the results and not to mention the location is very welcoming and top notch. Will definitely be a returning client!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Nicole Romrell
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rita Sanchez
This location is wonderful. I do laser hair removal here I’ve been treated by Liana several times. She is very gentle and caring and always asks how I am doing during my sessions. I highly would recommend coming to this location for your treatments
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rubi na
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Veeya Salvaggio
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Auri Herrera
Excellent service! Liana and Allie are welcoming and overall amazing 🩷🩷🩷
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maria Vowteras
Nails it —Xeomin—every time ! Thank you !!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Pooja Kumaravel
Alison x Alison are the best!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Katherine Minaya
I have been going to LA for years now...two separate locations in SF and two in NYC. Today, Ally and Angela were the sweetest. I seem to be getting less able to numb over time. It's a thing, it's called Tachyphylaxis! But the Clear and Brilliant is so effective, I keep coming back after enough damage has set in. C&B gets rid of all of my scars after 1-2 treatments. And then I make mote. So you see, I need these treatments. Ally and Angela went above and beyond today to help me feel less pain. In fact, at every location I've been to, the nurses have been wonderful!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Aiyana Smash
I LOVE this location!!! This was my first time at LaserAway, so I didn’t know what to expect but it was a great overall experience. The receptionist Maria was so friendly and extremely helpful. I’ll be back :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sherry A
Ive been coming to this laser away for the last year for laser hair removal. I like them because they aren't too pushy with selling services. I've had good results on my under arms and face. I've renewed my packages for my face because it gets hormonal. The technicians are also really good. You have to tell them what you need though. since they tell you to shave the area before had, its hard for them to see where you need treatment the most. In my experience they like the direction so they know how to give you the best results
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
yalin zhao
Super nice people and quick service
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
gabriella rubino
Amazing as always, Liana is the best. Julian in the front as well, love them both!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sangeeta Ram
I am always welcome warmly by the staff and the service is great! Julian and Liana are simply amazing. I never leave disappointed. ☺️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Val Gjoni
Liana is amazing, I recommend her to everyone!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Miranda Ozimek
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rebecca
Always a great experience!!!! Love lianna and julian. They are always so welcoming and make everyone feel comfortable.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Juliet Mazzola
Very friendly and helpful
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Suxian Ye
They are very considerable and nice to clients. I was assigned to another location by accident but Upper West location still tried to coordinate the appointment for me. They had their nurse to stay longer for me. Glad to have such a pleasant experience today.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alexis Duran
Elaine, Allie, Maria are super great and accommodating.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maria Fuerte
Elaine was the sweetest during my tattoo removal appointment, the staff is always so nice and makes you feel comfortable
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
ryan mccarrick
Leona is the best injector and Julian is an incredible salesperson.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Nicole Gallant
Friendly staff. Clean. On time.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Bianca Vargas
I had the best experience at the upper west side location! Julian and Allison greeted me each time with so much warmth. And I really can’t say enough great things about Jacqui - she made the whole experience seamless, like a whole Spa feeling, and helped me feel confident and fearless during each cool sculpting visit! It’s so hard to part ways with her since I just finished my last appointment with her. But I’ll be back for a facial appointment with the team super soon!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Vaughn Adams
The staff is all super friendly and make me feel very comfortable! Highly recommend this location. FIVE STARS!!⭐️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kayla Ratner
Always the best. They are so patient and take so much care of their patients. Each treatment is totally custom. The staff is so friendly every time I go I end up staying and chatting for 30 extra minutes lol highly recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carina Wertheimer
katie and all the front desk team members are the absolute sweetest!!! katie made sure I was comfortable and was very transparent with everything during the process!! would highly recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Diaz
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
eliza rinc
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cyndian Ace
It’s my first time ever having a hydro facial. It was relaxing. The staff are beautiful and friendly. They made me feel welcomed. I will highly recommend this place to my coworkers. Thank you
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Esther Lamboy
I had my second cool sculpting treatment and Liana went above and beyond making me feel comfortable. She was kind and easy to talk to. The staff at the front desk are very welcoming and I look forward to coming back. I had my last session with Elaine for cool sculpting. I would highly highly recommend getting services here. The front desk staff is so friendly and if you get a can e to have Elaine, you will be in the best hands. She is kind, friendly and gentle. I look forward to future visits.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Paige L
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Xuereb
Amazing location with a great staff. Allison, Julian and Sarah are always willing to help and assist with any questions I may have. So refreshing to see staff with such a great attitude. Highly recommend visiting this location. Liana and Jacqui are very informative and make me feel very comfortable when treating!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anita Patricia Nanyombi
Such an amazing team—warm, professional, and truly caring! They made me feel so comfortable and taken care of every step of the way. Highly recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kelly Minster
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Solangel Sanchez
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Gg R
Nice, clean and fast! I enjoyed my service today coming back for more
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
jamecia miller
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ahjin Kim
Everyone at LaserAway is so professional, helpful and kind. They always make sure you’re comfortable and adjust to your needs, and they’re always so helpful with any questions you have. The process is always so seamless, quick and easy!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dominique Wimmer
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lachlan Campbell-Verduyn
Great location and staff!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Celeste Ramos
love getting treated at this clinic! Liana made me feel so comfortable, especially since I was feeling super shy and insecure at first. Sarah and Allison were also amazing—super helpful and explained everything about the treatment hair removal so clearly. I’ll definitely be recommending people to come see them!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Vishesh Sharma
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Gabriela Bentolila
Super friendly staff!! Great service:))
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stina Ladd
Sarah and Liana are both absolutely amazing! Incredibly helpful, patient, kind, and make you feel comfortable. Highly recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Issa Luna
The staff is super kind and professional
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Reyna Love
I had a truly heartwarming experience at the Upper West Side location! The staff are not only incredibly helpful but also genuinely caring. Sarah, Genesis, and Alison went out of their way to assist me, making my visit feel special and uplifting. I gained so much valuable insight into my skincare needs, and their kindness really made a difference. I can't recommend this place highly enough—it's truly deserving of a solid 10/10!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Verushka Bedi
Amazing and so accommodating! The RN was excellent and front desk receptionist was an absolute delight
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Francesca Catinella
Sara was awesome! Easy to talk to and had great energy!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jessica Clarke
Why haven’t I come here earlier?! Popped in to learn more info after a friend recommend this location. Such a lovely and welcoming experience. Amadeo was so kind at the fromt - answering all of my questions and made me feel comfortable. Jackie then brought me to the back for my appointment - explaining everything, asked for more feedback. Both were amazing. 10/10 experience & will recommend to friends. Thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dimira
I recently went to laser away in this location to get hair removal and the staff was very nice and friendly.I loved the environment and will definitely be booking my next appointments here.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Monique Senior
This is a really good Laseraway location, the only location I come too, the receptionist are amazing and very communicative. I love the nurses here. But my favorite is Liana she is personable she explains everything in detail, and she always remembers her patients which I love.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mafer Albuja
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Margaret Hull
Erika M was so helpful in setting me up for my treatment plan! I've only had one session so far so looking forward to seeing results soon! Appreciate all the help Erika!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tamari Soosi
Tajeet and Jackie were amazing and made me feel as comfortable as possible. as well Julian and Maria in the front desk.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anny Mejia
Everything was fast and no pain, I love it
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cole Magrini
Jackie and Sarah B are the sweetest and the best! Thank you !!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Valentina Arenella
Liana and Maria are the best! Felt so welcomed and appreciated
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Genia Rotshteyn
My nurses Elsie and Allie at the front desk were both very sweet and made me comfortable and confident. I was running late to my appointment and they were able to accommodate me at a later time, same day. Everyone was super pleasant to work with and as always, the location was pristine.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
E Qui
Great service every time!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anne DiGiovanna
Great service from Pegah who is always available to help me book an appointment to Julian who was at the ready to schedule me earlier today when I requested the change to Liana who managed my treatment with care and a soothing calm. They’re all truly professionals and I’m grateful to work with them! Amazing!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Yousy Nm
Liana was amazing person and I really loved the way she was so patient
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Emma Henley
Liana was so lovely and attentive during my micro needling appointment it was my first time and it was way more intense than i thought like botox on steroids… wow… they like to use the word spicy and i’m telling you that’s not it… it was manageable but she was very caring with me and helped adjust the depth and frequency to suit my needs. Her bedside manner was impeccable.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Asha Hill
The entire staff and team at LaserAway UWS location is phenomenal! Liana was amazing with my session today. She was patient with me as I experienced a little pain today and asked for breaks! She worked with me didn’t make me feel rushed in any way. She also still did an amazing job and didn’t cut corners because I took a bit longer. The coordinators Maria and Gisele were so helpful today too! I had some questions about fillers and they were beyond gracious in answering my questions and even went as far as to send me a look book to sort through. Their hospitality and service was exceptional! I left feeling great as anyone should after an appointment! Thank you Ladies!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mimi Summerville
Kind, courteous, professional and clean. Provides top tier service.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mary Antonini
I’ve been a laser customer for a long time at Laseraway (since 2017). I’m happy with the service and the results. I just recently went back for a new area and their sale was great. Better than that, Maria at the front desk was the gold standard for customer service. She was knowledgeable, kind, and concise while making sure I understood every offer. Give her a raise immediately!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Yamilex Paredes
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alexa Brodsky
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lizbeth Garcia
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sarai Williams
My injector Liana was literally amazing during my appointment 🤩 This was my first time ever getting lip filler & she made my experience so smooth and enjoyable. I absolutely love my lips!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Richard Read
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jonathan Estabrooks
Great experience!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Yanilsa Rafferty
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Zuleyka Fernandez
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rosa Fortys
The staff were super friendly, everything went so well and if I could give 10 stars I would!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Leilani Paez
Always super quick & everyone is friendly . Recommend the nurse - Leanna she’s super thorough & the best :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jess Rozo
Everyone is so accommodating and kind! Love this location!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lorena Montalvo
This was my first session at laser away and it was such a wonderful experience. The nurse made me feel very comfortable and explained the whole process thoroughly I didn’t recommend to come to laser away if you are thinking about getting hair removal in any area.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sam Miller
Jackie is amazing. I highly recommend her!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
tarini vats
The entire team is amazing! I love the star team!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Hallie Burke
Had a great experience with my technician for the clear and brilliant treatment. Friendly front desk staff, nice ambience, amazing overall time there! 10/10 recommend
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
S G
Great nurses, very knowledgeable. Excellent results. Friendly staff.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Soto
Love this location been coming here for the past few years now , they always try to accommodate you time wise , always leave with good results & friendly staff.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Valerie Leone
Love the service and nurses at the Upper West Side LaserAway!! Always make you feel welcome and comfortable. Service is always on time and done professionally!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cindy Mann
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Natalia Payano
I absolutely love upper west side Laser Away. The nurses are so kind, clear, and make the experience so much better! I have done hair removal and a laser facial and the results are truly magical I am so happy with it!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carolyn Rijo
I have had such a great experience so far, specially at the Upper West Side location in NYC. The center is clean, and the staff is friendly and welcoming. Really love this place :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
JoJo Wongngam
Maria was amazing, very communicative via text and setting everything up for my boyfriend and I. Velvet at reception was super nice and made our check-in process seamless! Nurse Ajenay gave us a great experience overall. I would definitely come back to this location for more botox! 😎
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Geovanny Alvarez
Easy to talk to staff, straight forward appointments and good quality service. Very pleased 🙏
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maggie Riga
Love and trust this Laser Away forgiving me, beautiful and natural results, been coming here since 2020. highly recommended
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carmen Morillo
LaserAway exceeded my expectations for laser hair removal and tattoo removal. Their technology is effective and surprisingly comfortable, unlike other places I've tried. Julian provided exceptional customer service, ensuring a fantastic experience. I highly recommend LaserAway Upper Westside location, especially if you ask for Julian.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
tatiana
Just had my first Brazilian laser and it was great! Jackie was my nurse and she was fantastic. Super kind, patient and caring, thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Ruiz
Very kind and friendly. The nurses are wonderful and have given me only the best service. I would definitely recommend this location due to the several experiences I’ve had. Not just one. The prices are fair and the services are wonderful. No complaints!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Judith Mueller
I love coming to Laser Away and have been getting many wonderful treatments here. The staff, especially Rachel at the front desk, is the absolute best. I highly recommend going here for any of the beauty treatments. Thank you for great treatments and exceptional service!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Judy E
First time doing laser hair removal, Evelyn from the Upper West Side location was amazing, she walked me through it and was very attentive to how I was feeling. Thank you!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rommyani Basu
Professional service. Can’t wait to get more treatments done with them.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kristen Miller
My entire experience at laser away has been wonderful. Everyone is professional, caring and helpful. If you have questions or concerns you can call up and a nurse will get back to you. Highly recommend!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Justin Concepcion
Upper West Side location provides great service. Every time I arrive they are quick with getting me prepared for my laser tattoo removal. The staff and nurses are very friendly and make me feel comfortable. Scheduling appointments are quick and easy.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sofiascurlyhair
I had the pleasure to be talking and being helped by Mateo. He is such a great listener, patient, understanding of your needs, and the best when it comes to paying attention to every little detail. Not to mention, he is incredibly sweet and provided me with exceptional services. I am simply grateful and I can’t wait for my next session!!! ❤️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Helena Urdaneta
I have been doing laser hair removal for years now in different places and I honestly saw the difference in service at laseraway, their staff is very sweet and they explain everything so well. Also they blow cold air while doing the laser which I LOOOOVE because it makes it not burn or hurt at all. I specially love when I get to see Linda, she’s the best.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ana Donoso
I am so happy I went to LaserAway. They took the time to explain everything about laser hair removal. They were professional and very thorough. When I arrived for my appointment, Francesca and Priscilla were very friendly and helped ease my nerves. They answered all my questions. The location was very clean and I was taken right away to get my first treatment. My results were AMAZING! Hardly any hair growth under my arms after the first treatment! I bought a package! My second time was great with Cecily. She was wonderful, so calm and professional. I hardly felt anything. When I went back for legs, my nurse Jafrin was professional and talked me through everything she was doing. Very positive experiences at this location. If you are hesitant, just do it. I'm glad I did.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Margarita Morales
Very professional and excellent services
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Akil Pierre
I have to give a shout out to the excellent customer service at this place. This was my first time seeking consultative services of this kind and I spoke with James who was a total Rockstar! He was so personable, well versed in the services being provided, authentic, yet transparent and practical. It didn't feel like he was trying to sell me something during our consultation but it felt more like he was helping me make the best decision that would help me achieve a result I'd be most happy with. At the end of the consult THAT is what made me book my appointment. Thanks James!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Melanie
The women who treats me for my appointment is absolutely 💯 👌 amazing. She really makes me feel super comfortable 😌. And she is so detailed with every hair for the removal process.. now that I have experienced Lazer hair removal I can't believe I ever waxed or shaved. To anyone who is looking for trying the very first time please Go with Ms Leana at amsterdam depot. She is awsome.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Aisha Javaid
Had a great experience today with my laser hair removal. It was basically painless and very fast!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
R Love
Alexis has changed my laser hair removal life. Of all of the painful sessions I've had getting a Brazilian laser - she provided a painless experience. Game Changer!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Scott Myslinski
I highly recommend this location and have had an excellent experience with nurse Jasmin Rivera. She was incredibly professional, friendly, and efficient. Jasmin did an excellent job answering all my questions while delivering a pain-free and thorough laser service. I was very impressed.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Matthew Argenti
Absolutely amazing and highly recommend! Emma was the best nurse and did a fantastic job.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dunni Oduyemi
I love this location and the staff is professional and kind. I highly recommend their laser hair removal and clear and brilliant facials! Curly (hope I’m spelling that right) always makes sure I’m comfortable, explains everything, and does a great job.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Suzanne Matz
Andrew at the front desk was so sweet and helpful And Curlee who did my filler did an amazing job !!! Everyone was so lovely and made the experiences great. I will definitely keep coming back to this location!!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kasey Kaufman
The nurses are so nice and knowledgeable, and the space is gorgeous! I’ve had laser hair removal, thermage (neck) and just had coolscultping on my chin (thank you, Curlee!!). I’ve seen amazing results and 100000% trust this brand. Thanks for making me look and feel amazing :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ashley Calderon
I love this location and it's all thanks to Curlee! I purchased an underarm and Brazilian package and my visit went super well. I was completely nervous but Curlee made me feel super comfortable. She took her time with my laser hair removal and eased the pain with giving me time to breathe. I noticed an immediate difference and I am super happy with my results thus far and can't wait to continue the journey! :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Naldy Merced
I have a wonderful experience with my laser treatment, I had my face hair removal and it was great. The staff are very professional and courteous, everyone was wonderful, I highly recommended it.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rodney Clara
I love this location for my Botox. The staff is SUPER friendly, prices are competitive and they are very responsive to my needs.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
dana gordon
I am in the process of getting two tattoos removed at LaserAway. The customer service, from the registered nurses to staff, has been fantastic. They are very informative about the process, and make it as comfortable as possible! There are also many locations around the city, which makes it easy to schedule.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Shaquin Broughton
Great customer care. Very patient in explaining what you will experience. I have recommended many friends and have no shame in in telling others how Great Lazer Away is. The greatest part is you barley feel anything.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Deisi Flores
I honestly loved the services and lip fillers itself the only problem would be booking appointment and billing. Seemed sketchy at first by paying before booking an appointment but everything went smoothly with Maggie and Savannah! Nothing concerning whatsoever. They were amazing!! Girl if you need a lil plump or fuller lips: highly recommend. I was a bit scared and had a little tear coming down the side of my eye ,when getting my juvederm, which is completely normal. Double check what you are paying/getting to not get confuse with billing 🧚🏼Is basically straightforward (they give you an invoice to see what you are paying beforehand) and they give you what you are looking for/have been desiring. Obsess with my lips !! Absolutely love this place and results. :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Julissa Lebron
Wow this place is amazing, and they make you feel very welcome. Liliana was my nurse, and she did an excellent job. Highly recommend this place!!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ramata D
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Blake Andersson
Great services/results but also really wonderful and friendly staff at this location.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Debbie Villegas
I am new customer of LaserAway. The staff are very pleasant and am very happy my session are performed by registered nurses. Highly recommend.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sharon Thomas
Very welcoming and made scheduling easy! Would definitely recommend!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alex
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
rosanne florida
Besides being really close to my house I actually love this location on the UWS. Everyone who works there are extremely professional and knowledgeable. And they really take extra precautions with every treatment. If your looking for a clean and safe place for treatment then try the UWS location and you won’t be disappointed!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
eunice kelly
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lauren Wakefield
Love this place. I’ve only had great experiences with the staff and quality of treatments.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Robin Ortiz
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Emily Ireland
Catherine is a wonderful technician. I am so happy with my treatment from her. Everyone here is so pleasant and kind, I always enjoy return visits and treatments. My skin is healthy, clear and glowing!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Andrea Azucena
Love the staff!! Super friendly and informative :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jenny Cabejas
Great experience. Staff was friendly and professional ,Stephany ; very knowledgeable . Couldn’t be happier :)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sara Stevens
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
CJ FO
My nurse, Melissa, made my Clear + Brilliant experience super comfortable. The staff were friendly and knowledgeable and I like the way my skin looks after my first treatment. I’m excited to go back again for my next Clear + Brilliant session!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Paine Official
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cynthia Smith
Great staff ,very professional , and knowledgeable about the services rendered , I’ll post another review when my treatment is finish great experience
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Diane King
Wonderful staff, clean and efficient! Can’t ask for more.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
shoba Persaud
Awesome love it..
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Ochoa
Went for forst time juvederm for my lips. Forst time was scared but it went smooth and lips looked natural and full. Second time was for touch up and they didn't over do it. They go for natural and make you feel great. Ive been very happy and will definitely keep going. Thank you everyone at laseraway. 👄💋
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
melanie benitez
This is my second treatment and I’m loving my results already ❤️
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Chinaza Moses
Honestly I absolutely love this location, its SUPER CLEAN, and the nurses and staff are amazing. I've only had problems with one nurse out of the 5 that have treated me. I really appreciate how thorough the nurses are with informing me about the process each time and making sure that my current lifestyle outside of the office still ensures good results.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Paola Paulino
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Giuliana Santomauro
The reviews online for LaserAway are not great, but I’ve been to two sessions already and the staff has been nothing but professional and nice. The Upper West Side location is clean, sleek and modern and I have never had a scheduling problem. I cannot say enough good things about LaserAway.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ashley Efrati
I don’t understand why the ratings are so negative on here. The ladies here talk a lot amongst themselves but they include you on the conversations. You know? Like casually just talking, it gives the office a laid back feeling, that’s what the service I think they’re trying to provide. Idk... I think it’s important that a job doesn’t feel robotic, if an employee is happy then they’ll provide the best service to their customers. Let the ladies talk, enjoy a little gossip and join in if you want. Lol. They’re jokes are funny. I usually get laser hair removal, chin and upper lip. They also have always accommodated me last minute. My schedule is insane and if on the rare occasion they can’t accommodate me for that day, they make up for it the next day.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Alexis Latorre
Great location and friendly staff!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Victoria Vassal
I love this place!! Maha, Denise, Shelby and Melissa are some of my favorite people in all of nyc!! Thank you laser away and all of the amazing people who work there!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dominican Services
Great service in general at UPPER WEST SIDE and also exceptional customer service, I would like to highlight MAHA’ s job since first time I spoke to her and also the nurse who treated me TANYA. I recommend them
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Olga Diaz
Great experience! Very clean, friendly and professional. I’m horrible with names, but I believe Diana was the young lady who did my treatment on Saturday morning.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
SAIDAKRAM YUSUPOV
I see huge differences before and after my acne scars treatment, all nurses are amazing. I recommend this place for everyone I got 6 sessions and 2 complimentary Jenna is amazing she did nice job
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
L C.
Nice, well-experienced staff (treatment staff are all registered nurses) alongside an insightful and truly-caring customer service department.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
jennifer baichu
This place is amazing. the fact that they have free consultation is even a bonus! I've dealt with Terri from the front desk, another nurse, and got a treatment from a nurse named Melissa. They were all amazing, made the treament as comfortable as possilble, were very honest and helpful about treament cost, outcome, and my decisions. so glad I came here!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Irina Z
I came here for a Fire and Ice treatment (sounds painful but it's not). I am loving the way my skin is looking after it! It was a quick procedure done by Jennifer who was nice, friendly and gentle with my face. A week after the facial the deepest problems in my skin came to the surface and disappeared. While filling out the paperwork prior the treatment I spoke to the girl at the front, Sadie who got me an amazing deal on my facial! She was very friendly and knowledgeable. I have never been a frequent guest to get facials but I learnt so much from her & will definitely be coming back!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anna Steel
The location is very convenient, just one block away from 1,2 trains. Facilities are very clean. All procedures are conducted by certified nurses, who know how to do their job. I am doing my tattoo removal at this salon and I have an allergy to lidocaine. Procedures are extremely painful, but thanks to supportive and patient nurses laser removal becomes bearable.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Jen Winston
I am writing to recommend this location specifically — honestly best customer service I’ve ever received. When I arrived for my first treatment I realized I had bought the wrong package, and the one I had purchased didn’t quite cover the area I needed. I explained this to the management and they were incredibly helpful explaining the process forward to me. They provided me with options and helped me find a way to get my desired results within the package I already had. Beyond that, they also threw in free treatments for the confusion AND got me something from Starbucks while I waited (since my conversation had gone over into the next appointment time). Thank you for making my first experience with laser hair removal a painless one!!!! 🙏
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Christina Beltran
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Maria Lopez
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
concepcion miranda
I like is very good I was very satisfied with the lady who treated me she is so kind and professional. Thanks
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Juan Pulido
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ashley Anderson
Better than my first visit. No pain and the nurse was so thoughtful and caring
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
jensine melendez
People therw don't make you feel uncomfortable or embarrassed for what u have done. Very professional staff
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Angela Bustillo
Great customer service! Quick assistance! Great work! Since my first treatment I started seeing results. I will definitely get more work done and will definitely recommend friends and family.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Gabriela Duarte
Love the service! Everyone is so nice
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie
Very nice and information staff. Clean treatment rooms. Cool environment and decor. Always have specials running to keep the cost down which is great. Staff forthcoming about all current specials. Would 100% recommend!! Easy street meter parking.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ayanna Thomas
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Patricia Johnson
Very good hospitality and customer service. Love my results and will recommend.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Elizabeth Dwomoh
Friendly staff and good service
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anubha Bhaik
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carolina Sotelo
Love the change my skin is making. I got a little burn that looks like scarf on my chin. I noticed it was bleeding and now I have the tiny mark.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
loadys vargas
Friendly staff, very clean, and they provide you with after care after your laser removal appointment.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rodrigo Godoy
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Claudene Roye
Shoutout to Tom for being sweet and thoughtful even after having some confusion and frustration with my appointment
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Lucia Ying
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Andrea Cartagena
Paid $4k for 8 sessions of lasor hair removal! Barely see a difference. Hair grows back normally. Really not satisfied. Just be careful. I would show photos but it’s not in an appropriate place. Sooo Disappointed. But staff was nice. Thank you for your reply. But what can be done? I was misinformed by the rep over the phone that all I needed was 8 sessions and hair will be gone. That is Not the case. I should be refunded half of what I paid at least. About every session I told the staff that my ***** looks like a lion. And hair has been growing back quicker.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Stephanie Umeh
Came in for clear and brilliant. The front desk staff amazing! The woman who numbed me was also very knowledgeable and made me feel comfortable The nurse was cold, didn’t offer me a cooling mask or fan. Gave me very little discharge instructions
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
R
I’ve been using LaserAway for years, but I believe the quality of their service has become unpredictable. For example, I had a maintenance plan that I had prepayed for of 3 services, and I left work early to arrive 20 minutes early to the office. My appointment was 4:15, and my technician came in around 4:30. The technician said I was only going to do 1 of the 3 services, and that she couldn’t answer my questions about my maintenance plan and that I would have to go to the front desk. I redressed and went to the front desk to confirm the plan I had paid for and what I had scheduled for, and then they said that I would no longer have time to do the 3 services I had scheduled. They were less than helpful in trying to find another appointment for me. How is it the patient’s fault that the technician was close to 15 minutes late? The time it took for the front staff to answer one question was less than one minute, so how is it fair or logical to insinuate that it was the patient’s fault in having to ask clarifying questions that was the reason for not having enough time to complete the treatments scheduled? I left extremely frustrated and had to call the official customer service number, who was able to reschedule me in a different location in less than 4 minutes.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Adela Cojab
The laser itself is fine (not too painful, effective) but pretty much everything else is a flop. It’s EXPENSIVE, unorganized, and never has any availability. Not worth the price.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Rose Ram
I come here for my tattoo removal. I love the staff and everything, everyone is super nice & professional. But the aftercare that they give you? It’s terrible, I will attach photos. They really need to improve this nonsense, it’s basically a clinic and they need to have more essentials because the way the nurse bandage up my hands was ridiculous, it’s like they LACK ESSENTIALS to provide for patients. PLEASE IMPROVE THIS BS.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Zachary Riopelle
Time is money and they take both and have you wait and wait. Poorly managed.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Pelina Dede
Not happy with services etc.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Henry
Cancelled my appointment 1 hour before. 2nd time with this location, 5th time with the company at large.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kiwi
Went for a tattoo removal they missed 1/3 of the area, have not done anything to make up for poor service. Management completely unhelpful. Would not go back
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
link Liang
Had a super weird and frustrating experience here. First time was fine, second time they canceled on me because their machine broke down. But the third time? A complete waste of my time and straight-up racial discrimination. I showed up 10 minutes early, but ended up waiting a whole hour just waiting for "a room to be ready." Meanwhile, two white ladies who came in way after me got their rooms right away. I finally had to just walk out without getting any service at all because I had somewhere else to be. Definitely not coming back.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Kara Liebowitz
I came in for my second appointment for a treatment that previously took only five minutes. Upon arrival, the staff acted in a discriminatory way toward my service animal. When I entered the treatment room briefly to remove my coat and set down my purse, they told me my service animal could not come in, even for a minute, because she might shed—even though she was groomed just two days ago and was going to wait outside during the treatment. I wonder would they the same thing to someone who is blind? After that issue was resolved, the laser technician refused to perform my treatment, insisting several times that I was required to allow her to take photos of me. When I made it clear that I did not consent to photos, she left the room. The staff then attempted to reschedule my appointment. The technician later claimed she was “uncomfortable” performing the procedure after putting unethical pressure on me to agree to photos of my body. I shouldn’t have to repeat multiple times that I do not want to be photographed. Overall, the experience felt unprofessional and inexperienced. At one point, another client in a nearby room was screaming loudly in pain, which was extremely unsettling. Thankfully, I’ve been told a refund will be issued.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
J.C. H.
This business operates in a way that I can only describe as deeply unethical. I was persuaded years ago to purchase multiple expensive laser treatment packages under the explicit assurance that they would "never expire." That promise was used to pressure me into spending tens of thousands of dollars to lock in large purchases early. Years later, when I attempted to use my remaining services, I was told my account had been closed and that I had nothing left—despite keeping a log book and tracking carefully with onsite staff whose continual input confirmed my remaining count of prepaid treatments. What followed was weeks of obstruction, evasiveness, and shifting explanations. Even after I produced receipts, they relied on incomplete internal records to accuse me of being “overtreated,” effectively blaming me for their own lack of documentation. The burden was placed entirely on me to reconstruct nearly a decade of transactions, and the result was the company providing a mere fraction of the value of my remaining investment. The corporate manager’s conduct was hostile, dismissive, and frequently openly threatening. I was repeatedly interrupted, accused of dishonesty, and pressured into accepting unfair terms lest I be put on their blacklist and banned.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Andrea P
I’ve had consistently great experiences at other LaserAway locations, which is why this particular location has been so disappointing. They frequently cancel appointments at the last minute or change the type of service scheduled, often citing broken machines. Most recently, during a blizzard, the location was closed without any notification to clients. Arriving to find the office closed with no communication was extremely frustrating. Overall, this location feels disorganized and unprofessional compared to the high standards I’ve experienced at other locations, especially given some of their treatments require prep beforehand.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mara Kane
The experience was so odd and unprofessional. I saw the woman at the desk to check in for my consult appointment and she immediately asked me how many units of Botox I wanted to pre-pay for. I hadn’t even received the consult to determine if Botox was the best option for my desired results. I was so uncomfortable I just walked out, it seemed like they had no intention of letting me speak to a professional about my skin without first charging me $700-3,000.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Arsenio Castro
The booking is awful. I had a treatment that I paid thousands of dollars for up front. When I arrived they then could only do half of the treatment. Booked again - they cancelled. Third time told me to arrive 30 minutes before treatment for numbing but they were not open and then expected treatment to be done without it. The amount paid in wasted babysitter fees not worth it!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Breanna O'Shea
In my experience the customer service was quite pushy. I was reaching out to find out pricing and they ask when I was free. I told them that tomorrow would be better then they asked a time. As I as I was occupied unable to reply, they decided to give me a call instead and I answered without knowing the callers identity. After some questions, they finally told me the pricing, I told them I needed to feel into it and I didn’t not have the space to talk further at the moment that I would get back to them later. The person on the phone continued to pressure me to decided in the moment saying that I said now was a good time. I cut her off reminding her that I said tomorrow would be. She said no actually no you didn’t when I have the messages I sent. I did not appreciate feeling the pressure to decided in the moment nor receiving a call on a day when I had shared that tomorrow would better. Thank you for this experience I will continue my search elsewhere.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
monica Shaw
Dreadful service ! Had one appointment for hair removal that worked great. Second had zero effect. For 300$ !! Called up for assistance and the lady told me I just needed to pay for another session. Oh and then when I asked for her name she hung up on me. Great way to manage customers.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cecilia Mehan
Editing review to say that, despite the response from Brian viewable below, no one reached out to me. All of my contact information is in the system, as confirmed by the employee I just called, so the "should we find your contact information" is very misleading. This is no surprise since, as mentioned, no one reached out to me before despite promises that this would happen. This chain is obviously not what it used to be. Cannot recommend enough to NEVER go to this location. Have now had 5 separate treatments with terrible experiences, specifically due to the staff at the front desk and the logistics in scheduling. The front desk staff pushes services way too much, and proceed to treat you differently if you happen to reject them (which, reject I will, given the poor treatment I've received). There is no standard to customer service. They are cold and rude, and possess seemingly no empathy. The bigger issue is that I've had text and email confirmations for appointments and then, upon showing up on time, I am told that I have the time wrong (even with the evidence showing otherwise). That specifically has happened 3 times - this obviously causes issues when trying to schedule appointments amidst my job and other responsibilities. Upon submitting a complaint after the last appointment, where again I was told I had the time wrong despite email confirmation and text confirmation, I was told I'd receive a call from corporate to discuss, and of course no one called. Finally, this location appears older, with older machines as well. I know from other professionals in the space that older machines lose their effectiveness. While that can't be controlled, cleanliness also does not follow the high standards you'd expect at a medspa. I will never return to this location again, and this has soured my opinion of LaserAway in general.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Fred Thompson
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sherri Havis
I bought the Botox black Friday special bought extra after I was there and told to buy more. Two weeks later I still have forehead lines and that is the service I went in for. Called they were very aloof and said I could come in and purchase more. Used the 50 units and bought additional as suggested. Responses were come in and BUY additional units Don’t’ ever go. I usually go to Blissy best results in a few days for $450
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Adrianny
Salesrep don't know what they're doing. The absolute worst and most expensive experience in customer service I have ever had. I went in for two laser treatments, chest and upper lip. On my second visit salesperson in the front named Julian M said to me I can get the same treatments I am getting, cover a larger area, and pay less money; I signed up. Come to find out, she never cancelled my previous packet, and I was paying for the same treatments twice. When I called to find out what was going on I was always told "the director will call you back" two months go by and no answer, no explanation. I called again and found out that because I asked for the packages to be merged, they cancelled my services entirely and charged me $2,000 for three laser treatments, and "refunded" the rest. This is abuse, they don't care about how they treat you and take your money anyway. Never again.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Anu Reddy
I am writing this review because LaserAway customer care never responded to my complaint, either by email or phone. I am extremely disappointed with the service I have received at LaserAway's Upper West Side location on three separate occasions. My experiences have been consistently negative, marked by unprofessional behavior and outright rudeness from the staff. Firstly, on either April 3rd or 16th, I arrived 8 minutes late to my appointment after driving for nearly two hours due to unexpected traffic. Despite this, my appointment was canceled because I was more than 5 minutes late. The staff showed no willingness to listen to my explanation and were discourteous and dismissive, leaving me feeling disrespected and frustrated. In May, I canceled long weekend plans to keep an appointment, only to have it canceled by the staff as I was entering the Lincoln Tunnel. The reason given was the unavailability of a nurse. The staff member who called was unresponsive to my concerns, leading to further inconvenience and disappointment. Finally, on May 10th, 2023, I encountered a nurse whose attitude was shockingly unprofessional. The rudeness from the front desk staff during this visit was particularly offensive and unacceptable. These three experiences have left me deeply dissatisfied and questioning my loyalty to LaserAway. As a customer, I expect a certain level of professionalism and courtesy, which has been sorely lacking. Despite reaching out to management with my concerns, I received no response, indicating a disregard for customer feedback and satisfaction. I strongly urge LaserAway to implement training and education programs for their staff to ensure that customers are treated with the respect and courtesy they deserve. Until significant improvements are made, I cannot recommend this establishment to anyone.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Marialisa Borleri
I have been a customer of this company since 2019 (I used to work with them in San Francisco and then again now that I moved to NYC). The main issue I have with them is laser hair removal. Apparently a few years ago they merged their systems and some of my sessions (already paid for) got lost in the count. This caused me to have to go through several due diligences, having to wait at the store, unable to leave, until the count was done for sometimes hours. The third time this happened I was frankly really upset and I required them to put my count in an email, so that next time this would happen I could take the email out as proof. They agreed to that, the email is posted below as a picture for visibility so that people don't think I am mad. Please see the email: they confirmed my count is updated and reflected correctly in my account. Of course despite the email, I still had issues (my hypothesis is that, every time I bought a maintenance package they would start counting my sessions off the new purchase instead of the old available sessions, hence this has been happening over and over). My session was scheduled for yesterday, unfortunately the machine was broken so I was rescheduled for this morning in the Upper West side location. As soon as I arrived I found out I was booked for the wrong areas (my arms were missing). I was like fine, I can do arms next time. The it came out I was booked for bikini lines instead of Brazilian - I have been only doing Brazilian since the beginning, how comes they marked down bikini now? Not sure. Finally, I was told my count is wrong and they will have to do another due diligence. I asked the receptionist if she could do the count for me, so she said I would have to sit there and wait 2 more hours which I didn't have (plus, how many more '2 hours' do I have to wait to have the same count done for the 4th time?). I asked whether I could forward her my email from her colleague with the due diligence done from last year. She said she didn't even wanted to have it, and I would have to deal with customer services instead. She also said the email was not written by her, and it was too old hence it didn't count (an email is a LEGAL PROOF, how can it not count???? Also - the email is from end of July last year, not an year old. I do laser hair removal just twice per year since I am on maintenance. All she had to do was compare the count at that time and the 3 sessions I had since them and she would have confirmed I still had sessions left. Too lazy to do it I guess, better to disappoint a customer than to take the time to do it). She dismissed me completely, didn't even say goodbye or asked to schedule for next session. So now here I am, so disappointed once more, waiting to know what are the results for the 4th count in less than a year. Clearly the fact that I have spent tens of thousand of dollars with this company didn't grant me any respect or politeness from the receptionist. So disappointing to see how this company is unable to keep count of sessions, it's just basic math. Nor they seem to have the basic customer service skills to be polite to loyal customers. I have spent another $4000 with them just yesterday to buy a Potenza treatment and frankly I regret doing that now, after they treated me so poorly. I am in touch with the lady who sold me the treatment as I was considering upgrading it to my neck as well - needless to say that after how they have been stressing me out and treated me this morning, I surely will not upgrade. As soon as I am done with the outstanding treatments I have with this company I will take my business elsewhere, NYC is full of options (just feel bad for some nice people I know are good ones - for example I have been working with the nurse Anita quite a few times and I know she has outstanding customer management skills. I like to give praise where is due, but cannot close my eye on the fact that I paid for a service and I am not receiving it due to negligence and lack of math)
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Ektor
I went to Laserway to get my tattoo removed. I paid for 10 sessions and went every 3 months to get my procedure done. They were very adamant, saying that the process could take more than 10 sessions because of a bunch of reasons. Fast forward after 10 sessions, my tattoo (3x3) was just slightly blurred. I was offered many more packages and options to pay for another package and maybe another one after completing a second package. It didn't feel right! I remember once I was offered numbing cream because to ease the pain prior to one of my last sessions. They charged me $30 for it. The "numbing cream" they put on me was the exact same hydrocortisone cream they give for free as part of the after-care packet. I brought this up to a manager who apologized for the "mistake" and offered to numb me for free on my next session. Needless to say, everything felt like a scam and a very slow process to continue to charge me for more packages. I found a different place where I got my tattoo fully removed after 3 sessions.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Milo Antonov
I've been trying to get a refund for 2 weeks now. Every time I've been told, the person who signed me only has the power to do so. And that person is nowhere to be found they will reach out to her. Really? I call every 3-4 days to see if it's been done and the same thing all over again. After two weeks and 5 calls, this is getting ridiculous. That's not how you do business. Looks very shady and sketchy. It's so frustrating that I am writing this review here so finally someone do something.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Danielle Tremblay
I have been a Laser Away customer for nearly 10 years. Until I visited this location, I never had a complaint and would have highly recommended it to anyone. This location completely lost my loyalty and trust as a customer. I was seen for a laser hair removal treatment, but the machine was somehow faulty. Laser hair removal ALWAYS comes with a little bit of pain or discomfort, redness, swelling etc and there was NONE of these symptoms during my treatment. I immediately reported this to the front desk who escalated my complaint all the way to corporate and Mandi, the head of customer service, completely disregarded me. All I wanted was my failed treatment credit returned to my account. I wasn’t asking for much. And she chose to trust some computer log over a very loyal, and now former, customer. So incredibly disappointed in how they handled this situation!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Tima Wima
This place used to be about accommodating you and quality service but told me to come back in 2 weeks for one unit when I could have done it then and there. coming from Northern Bergen County, NJ. After I finish my packages I will be going to a different medspa in NJ/Conn. I was going to buy something in April. Thank Gd I waited. I got vibes and my intuition was spot on
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Margaret Jarosz
The staff are very rude and not professional. It’s not first time when suddenly my visit is canceled or changed a time ( I think they make appointments for their friends etc) Please don’t buy packages because later they piss you off and always is problem with booking. Terrible place and people ar not interested what they do it.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Karenina l
Be VERY CAREFUL WITH WHAT YOUR ARE BUYING!!! ❗️❗️❗️❗️❗️❗️🚫🚫 INAPPROPRIATE CHARGES TO MY BANK ACCOUNT KEEP SHOWING UP AFTER YEARS ❌❌❌❌❌
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sarah Sachs
I want to warn future people considering investing their time, energy, and money here that their customer service does not care about you, your time, or satisfaction. They want to sell you on more treatments and maintenance without communicating expectations. Furthermore, the staff blame others rather than take accountability. They had to reschedule 3 appointments the day before or day of, due to double booking and mismanagement, this is after an automated message was sent confirming my appointments that week and threatening a cancellation fee if I were to do the same thing they did to me (3 times!). Which apparently this cancellation fee threat is just a scare tactic and not real. I am very frustrated with the results I see as I spent a lot of money to receive treatment in a specific area only to be told the package I was originally sold did not cover that area. Apparently the area I wanted is in a different package... I learn this fact after the 8 treatments ended. The worst feeling is when their desk staff couldn't have seemed to care less and provided different information about my treatment plan and what I had left in my plan every, single, time. And again blamed other people for my frustrations...such as how they have new staff and this is a "training" moment for them. Again this treatment is extremely expensive, I expect to get the treatment and consideration from staff that makes it worth the investment. I just feel so frustrated and do not trust this place for anything. I wish I didn't have more treatments that I already paid for, I would love to never have to walk into the doors again and see the desk staff fake smiles with empty promises and miscommunication. However, it is noteworthy to say the nurses here are great and equipment is quality. But everything else makes me feel like a piece of trash.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
M M
Absolutely horrible. Not just for this location but all of Laser Away. You get a different nurse every single time and they don't treat the same areas the same. So your paying a lot of money for inadequate treatments. AND you can only complain to the sales rep. They won't let you speak to anyone else! 0/10 Do NOT recommend. On top of that, I've been trying to reach my rep, Maggie, to explain everything to her and she doesn't help. NOR DOES SHE RESPOND. I've been trying to resolve this amicably but no one wants to help and I'm being ignored. WHILE STILL BEING CHARGED! I've done 6/10 treatments and my hair growth is still the same. I'm still getting ingrown hairs and they are still very thick. I'm extremely disappointed and I just want to sever the relationship, but they won't let me go.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Beatriz
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Nallely Lora
Scam!!!!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Mathilde Le Fevre
STAY AWAY!!! Paid for 10 sessions and ever since they make it impossible to make an appointment. Totally disappointed!!!
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Sonia Argueta Tovar
I have purchased several things for the upper west side location in NYC, Juvederm, Botox and tattoo removal. People are nice but there scheduling system sucks. They constantly reschedule dispute receiving confirmation text messages. I’ve scheduled things weeks in advance only to be told they didn’t have nurse scheduled for the procedure days before. Sorry to say I still have services pending.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Glitter Princess
I was tricked by this company on 6/21/2020. Into a package, im getting a important surgery next month and I am not working due to COVID. I was checking in to get a quotes and I was interested in just a groupon and to see about tattoo removal. I'm disappointed that I Was miss informed. I told the lady I would see how much credit I would get from a upa company. I was approved. But before I consented to purchasing it. She already processed it. For 1299; in which she charged to the credit account 1300. I am severely depressed and this really just ruined my life even more. I repeated over and over I didn't want the package. And she kept saying the package is active, I repeatedly told her that i didn't want a package. I told her I won't be able to do anything until later that I was just checking the pricing as that I am going through a surgery next month nd that I am not working till COVID and I told her over and over that I do not want the package that she ALREADY Charged me for. And when I asked her over and over to cancel this she just told me to call customer service. Customer service didn't answer at first and then When i finally got to someone they told me the director isn't in. I feel tricked and deceived. And I can't go through this. This isn't fair they are taking people's money and need to be shut down. Kamryn Schrilling is the lady's name that did the transaction.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Elena Lomako
Called the place and asked about their IPL deal. They were very welcoming and provide me with an appointment the same day. Once I showed up I had to fill out tons of forms, waited for 20 minutes for them to tell me that the treatment I am interested in is not the one they provide through Groupon. I was confused at first but they explained that the one they have on Groupon is actually does nothing. It’s more for clients to come and experience the salon and see if they like it. The treatment itself is so light that they don’t suggest to do it at all. Well, ok. Then I asked why the heck they didn’t say anything over the phone. Their answer: “we want people come and see the place,”- the front desk girl said it while making a face 🤦🏼♀️ Well, THANX FOR WASTING MY TIME. Moreover, be aware that the treatment from Groupon does nothing and doesn’t help with any skin issues.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Karina Martinez
I went for a tattoo removal. I live in New Jersey and took time to travel and pay the tolls because I had heard this place was good. When I first went they say me down and went over some things and told me that based on my skin the process could take 8-10 sessions so that the tattoo would be removed. I had already started a process somewhere else but because I had moved I couldn’t continue. So I bought the 10 sessions just to be safe. Mu first session I did without numbing and it was painful. So I decided I wanted to buy the cream. When I went to buy it. They told me that my package comes with it. I was never told that. The second time I went i could not get the numbing because they forgot to schedule me for numbing session. This also happened about two more times but they managed to squeeze me in after having me wait. I did the 10 sessions and my tattoos are only faded a bit. They haven’t disappeared. The office gave me an extra free session but that still didn’t do anything. One of the front desks ladies was unprofessional and rude sometimes. The nurses never new what session I was in or showed much care. The last one I had was the only nurse that took the time to check everything and go over everything with me. Horrible experience. Will never recommend this place to anyone.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
vero F
I had several calls for a free consultation. and went i went they charge me and didn't call me not even once to make an appt ever. it has been 6 months and nothing yet. when i call i had to record Shelby because has no manners This location is a scam. after they have their money. They dont care
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Cheten Gurung
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
I
The website gives no prices, they ask for your phone and email so they have to call you with a price and then they get to spam you for eternity.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Janaki Yoganathan
I have been getting treatments done for over a year now. In the last 8-9 months, I’ve had an issue with almost every single one of my appointments. I’ve been cancelled/rescheduled on last minute several times, I’ve waited 40 minutes for a 10 minute treatment, I was told a complimentary facial treatments had no expiration date and then came to find out it expired a week later, I walk in and the technicians have the wrong treatment area, the staff constantly has the wrong time appointment in their system despite sending me a confirmation text with my scheduled time, etc. I’ve spoken to Corporate once and I’m awaiting another call back (3 days and counting). The UWS location in NY doesn’t know anything about running a business. The staff are constantly on their personal phone or having open personal conversations that are I appropriate in front of paying customers. I’m only going here because this location is across the street from where I live, otherwise I’d go to a new location. If I could give zero stars I would.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Yanitza Piedra
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Carissa Baldino
I have never had a more painful experience than my tattoo removal. I really couldn’t endure it. I bought a package through them that was financed through Green Sky. I have called Laser Away over ten times and they have assured me that any unused service will be refunded to me. Every time I call they say that they are contacting Terry their manager or Green Sky directly. I finally got through to Terry the manager and she assured me she would process my refund within the week, that was two months ago. I have yet to receive any refund and continue to be charged every month through Green Sky. Be careful before buying a package through them it’s very hard to get out of. They seem very nice and professional when you speak with them, but they are grossly incompetent when it comes to finances.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
KANIKARN B. KRASNIQI
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
siid
I bought a groupon for an IPL photo facial at this place. Before going in for the treatment they ask you to come in for a “free consultation”. When I got there, there was about 4-5 people working behind the front desk, 7 employees total shuffling in and out back and forth yet I had to wait OVER ONE HOUR. Very disorganized front desk, too much chit chat, they were in the middle of “training” a new employee so I mostly sat there for about 20-30 minutes “waiting for a room to open up” while they spoke about their sales background getting to know eachother. They even took someone else BEFORE me, who got there WAY after me. After a little over an hour, someone finally said they were just going to speak to me in the waiting room in front of everyone (not a problem, but could’ve done that WITHOUT making me wait forever) so that i didnt have to wait for a private room any longer. Fine with me. Basically told me I was too tan for an IPL and to be a candidate for it you have to be literally white as paper. But they aim to upsell you more/different services by paying $100 to upgrade. It took less than TWO MINUTES to tell me im too tan for an IPL. That pretty much could have been done the minute I walked in as they ALL were aware i was there for an IPL. I never bother writing reviews whether good or bad, and normally am not bothered waiting 30 even 45 minutes for services because I understand how busy things can get but I traveled 1.5 hours to get there so making me wait over an hour for something that took one minute to tell me while they shuffled back and forth, organized break times, chit chatted, was a real disrespect and lack of consideration for MY time. It is a small space. You’ve been LOOKING at me sitting there, waiting, being too tan for the services I purchased for over an hour. Very simple to address. Left, and got a refund from groupon. Obnoxiously upbeat attitudes, “Im an aesthetician so I know what Im talking about” to scam you out more of your money, fancy decor, cookies and bottled water doesnt cut it. Get it together. Dont buy the IPL photo facial unless you’re white as paper.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Inna Korzhovska
Last time I came here they made me wait for almost 30 mins. When I was late for 12 mins next time because I had to pick up the child, they refused me in services. Terrible experience.
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Adda
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Shawn Walker
BE VERY CAREFUL THEY BURNED MY FACE. Not quite the outcome we desired! #Burnt Be careful. One can only imagine how many people are out there that had the same experience. #Laseraway #HermosaBeach #Hair #California #Burned
LaserAway Upper West Side, 147 Amsterdam Ave, New York, NY, 10023
Dr. Will Kirby holds a degree in Biology from Emory University and earned his medical degree from Nova Southeastern University. He completed his internship in Internal Medicine at Mount Sinai Medical Center and went on to complete his dermatology residency through Western University/Pacific Hospital, where he was selected as Chief Resident in the Department of Dermatology.
Since 2015, Dr. Kirby has served as the Chief Medical Officer of LaserAway. Under his leadership, the medical team continues to raise the bar in aesthetic dermatology—prioritizing innovation, clinical excellence, and patient-centered care across all LaserAway locations.